Virgin Media to raise broadband and phone prices in Feb 2015

[andy_m]

I got a letter, merely dated "December", so I guess they're not done yet.

---------- Post added at 20:27 ---------- Previous post was at 20:25 ----------

Originally Posted by Bircho

I have tried. If I just had two boxes, the upfront cost would be £10 but because we have four the upfront cost is £208 but they won't discount.

Is that the price of a second box? They're £50 online. Then all you need is the installation and monthly multiroom cost.

[Rainman]

Well it looks like I will be leaving Virgin after being with the cable group for over 20 years.
I can't justify having to pay those charge's, they have tried to give an offer but nothing like the one I was getting £22 discount.

[Superblade7]

Originally Posted by andy_m

I got a letter, merely dated "December", so I guess they're not done yet.

Cool, cheers Andy

[Dave42]

not had mine yet depends what it is to see if I stay or leave

[Superblade7]

Originally Posted by Dave42

not had mine yet depends what it is to see if I stay or leave

I'm waiting to see what the price increase is and until my Sky Sports season ticket runs out next May before deciding what to do. However I'm very tempted to switch the TV to Sky at 50% off for 12 months (http://www.sky.com/shop/offers/switch-to-sky/) if that offer is still on come May. I think I could get the full Sky TV pack whilst keeping 50Mb broadband and phone with VM for about £10 - £15 a month less than my current VM package.

Guess a chat with retentions in May will make my decision for me

[blackthorn]

Originally Posted by Superblade7

Not had any notification of price rise through yet, are you guys getting letters or emails?

Email for me, no letter

[Bircho]

So this is what happened. Whilst speaking with Sky they mentioned that even if I only purchased two boxes from them, if I had another two boxes they would install all four. As it happens, I already had a Sky HD+ box from our previous house and a non-HD box. However, a quick look on ebay shows I could pick up another for a few quid so I went back to VM armed with these facts. Basically, to move to Sky and Plusnet there would be a monthly cost of £91.99 with an upfront cost of £65.98 making the 12 month spread £97.48 per month. This would increase to £124 after 12 months. My cost from February is £118.14 per month.

VM offered me a reduction to £107.00 for 6 months and then increased to £112.00. They then offered 3 months free Sky Movies and Sports and a one-off credit of £36 (to cover the cost of Sports & Movies HD) making the next 12 months average £97.75 per month (27p more than Sky/Plusnet). The cost will then increase to £112.00 but this is still £12 cheaper than Sky/Plusnet unless a deal could be negotiated with them in 12 months time.

The VM offer is on a new 18 month contract which obviously is not important if they put the prices up again in 12 months!

So basically, 27p more for 12 months and then £12 less afterwards, they have upped my BB speed to 152mb (which is not that important to be honest as I mentioned in the earlier post) and I have BT Sport in multi-room which I would have lost (but again not important). And no SA (which I can honestly say that when I was with Sky for many years I never watched once).

I have accepted their offer!

So for me a result from doing a LOT of homework, and being polite with retentions. An overall saving of £20.39 per month - which will no doubt be spent by Mrs Bircho within 10 minutes of going out tonight......

[qasdfdsaq]

Originally Posted by CDB

That is extortionate given todays interest rates. How the hell do they justify it?

Interest rates have nothing more to do with VM's prices than Ryanair fares.

[thedavid2007]

Originally Posted by heero_yuy

I hate having to phone companys up and try to wheeler dealer them. I'm just not good at it.

Sometimes you just have to suck it all up and phone them.

[GazCBG]

Just had an email from Virgin Media say it going up £4.50 from the 1st Feb 2015.

[heero_yuy]

Originally Posted by thedavid2007

Sometimes you just have to suck it all up and phone them.

I've got a silver-tongued buddy who can charm birds out of trees. I think I need to call in a favour.

[ruddock08]

Just phoned up twice for Customer Relations

First time, managed to get TV M+, BB L (100M), Phone XL, New SuperHub2AC, 6 months Netflix and 3 months Sky Movies and Sky Sports for £34 a month

Just phoned up again, managed to haggle the 3 months Sky Movies and Sky Sports with free HD Pack for the 3 months

Nice one VM. Oh, and if you speak to Jack within the Stratford-Upon-Avon one.. watch out.. He knows the Sky packages backwards incredibly helpful and persistent guy though!

[andy_m]

Originally Posted by qasdfdsaq

Interest rates have nothing more to do with VM's prices than Ryanair fares.

No, but the rises are also well above inflation, so it was a fair question.

Well done, Bircho!

[qasdfdsaq]

Inflation has nothing more to do with interest rates than Ryanair fares.

[johnathome]

Originally Posted by ruddock08

Just phoned up twice for Customer Relations

First time, managed to get TV M+, BB L (100M), Phone XL, New SuperHub2AC, 6 months Netflix and 3 months Sky Movies and Sky Sports for £34 a month

Just phoned up again, managed to haggle the 3 months Sky Movies and Sky Sports with free HD Pack for the 3 months

Nice one VM. Oh, and if you speak to Jack within the Stratford-Upon-Avon one.. watch out.. He knows the Sky packages backwards incredibly helpful and persistent guy though!

Well that's a result but TBH i'm not going to phone them and plead for a decent price, feck 'em, i'll just drop their services and realise what i'm paying isn't worth what they're charging.

i have the new Humax box being delivered tomorrow.

After 25 odd years i've had enough now.