20 Meg From June - Page 15

pugs · 20-03-2007, 12:37

ps. Whilst we (Telewest and me) were trying to get to the root cause of my problems, i had a conversation with a manager from technical support who said "I think your expectations of the service is a little high"

To this day that comment saddens me considering all i was asking was for the 4meg service to be as good as the 2meg that i used to have.

In my last post i did of coarse mean kbps and not mbps.

---------- Post added at 13:30 ---------- Previous post was at 11:47 ----------

---------- Post added at 13:37 ---------- Previous post was at 13:30 ----------

Sumanji · 20-03-2007, 13:08

Ouch, that's a pretty horrible connection

something's not right there...

pugs · 20-03-2007, 16:30

Quote:

Originally Posted by Sumanji

Ouch, that's a pretty horrible connection

something's not right there...

Yes, it's the pretty horrible ubr 1 Perry Barr

grimwau · 20-03-2007, 17:12

Funny how even when you have a low speed the hand on the speedo always is always in the high section. Also, the old Telewest and NTL ID's need to be updated to move with the times.

ps. I clicked on the Paris server by mistake the first time and my speed had dropped by 5MB. Just wondered if the difference was purely to do with the little extra distance or if the farmers were using the cable to blockade a port or something.

Rik · 20-03-2007, 18:36

Quote:

Originally Posted by grimwau

Just wondered if the difference was purely to do with the little extra distance or if the farmers were using the cable to blockade a port or something.

kristoficus · 20-03-2007, 22:01

Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.

I would gladly pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)

Griffin · 21-03-2007, 11:46

Quote:

Originally Posted by kristoficus

Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.

I would gladly pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)

I am on 4mb, i would only pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 extra if the 10mb service was as stable as my 4mb service

Locky · 21-03-2007, 18:14

Quote:

Originally Posted by kristoficus

Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.

I would gladly pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)

in the dark ? what are u on about ? you 2 and 4 customers have recently been upgraded..

dcclanuk · 21-03-2007, 18:31

Quote:

Originally Posted by Locky

in the dark ? what are u on about ? you 2 and 4 customers have recently been upgraded..

well, 3mb>>> 10mb... so if u go from 10mb>>>20mb, surely its not a crime to hope for an upgrade for the 2/4mb ppl!

Hex · 21-03-2007, 21:04

I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.

**Maggy** · 21-03-2007, 22:31

Quote:

Originally Posted by Hex

I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.

Only one snag with that..STB's can't do more than 2MB so upgrading everyone willy nilly would be pointless...they would have to change so many boxes.

Hex · 21-03-2007, 22:46

NTL's motto always seemed to be "Act first think later" so I'd assume its the same for VM little details like that are unimportant to the bigwigs at the top. Look at the amount of people on 10mb with an STB still.

Cobbydaler · 21-03-2007, 23:22

Quote:

Originally Posted by Incognitas

Only one snag with that..STB's can't do more than 2MB so upgrading everyone willy nilly would be pointless...they would have to change so many boxes.

Sammys can do 8 can't they?

Thought it was only the older Pace boxes that were so limited?

**Maggy** · 22-03-2007, 01:01

Quote:

Originally Posted by Cobbydaler

Sammys can do 8 can't they?

Thought it was only the older Pace boxes that were so limited?

I thought you would be lucky if you got 4 but I may be mistaken.

pugs · 22-03-2007, 01:48

Quote:

Originally Posted by Hex

I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.

They haven't sorted the issues yet from when they put the 2mb up to 4mb last May, i am on 10 mb now but haven't been able to get any where near half a meg during the day in the last 10 months.