Coming Soon to Virgin TV (2011) Vol. III. - Page 147

howardmicks · 23-09-2011, 19:13

Well folks it was april since i last contacted vm regarding new channels,So i thought id drop em a email and my main question was why no UniversalHD and what is happening regarding Sky Atlantic.Here is my reply ----

I'm writing in regards to the email you have sent to Neil Berkett, Neil has passed your details over to me to try and resolve your issues. I'd have preferred to discuss this over the phone but I didn't have a contact number for you. I'm sorry to hear of your disappointment with our channel line up.

Virgin Media continuously reviews the content that we provide within our TV packages to best ensure that we are meeting our customer requirements. We are always reviewing channel opportunities with our channel partners, but we are unable to comment on these during negotiations. We are hoping to launch a new range of HD channels later this year but I am unable to give a specific timescale for this at present.

Overall, with our on demand programming, we believe that we have an outstanding line up of content and HD. However I appreciate there is always room for improvement.

We value your feedback and I will ensure that your comments are passed onto the correct individuals. We are unable to comment on specific channel launches, but we strive to provide a channel line up which delivers the most popular & requested channels across our customer base.

Again please accept my apologies for any inconvenience this issue may have caused; I trust this email answers your query.

Kind regards

Sophie Boshell

Not a mention of the channels i stated and basically the same promise i got in april,Glad there not negotiating a peace treaty between 2 fighting counties.They would all be dead by now lol

HD Boy · 23-09-2011, 19:18

Quote:

Originally Posted by howardmicks

We are hoping to launch a new range of HD channels later this year but I am unable to give a specific timescale for this at present.

i think the new range of HD channels channels are 4 UKTV HD channels and Sky Movies Classics HD.
Hopefully we see ESPN America HD, ITV 2,3,4 HD and Sky Sports News HD. ESPN America HD was launched on smallworld on the 1st september

howardmicks · 23-09-2011, 19:21

Quote:

Originally Posted by HD Boy

i the think new range of HD channels channels are 4 UKTV HD channels and Sky Movies Classics HD. Hopefully there is more those

Im thinking the same,Really cant understanding why we aint got universal Hd yet.Great channel that sky atlantic and itv2 are the only channels i record on my skyhd box

Henkesghost · 23-09-2011, 19:26

Re the Howardmicks e mail reply. If virgin secure the rights to broadcast certain channels or Sky Anytime why can't they comment

Surely if the deal is done they are free to publicise. Have noticed the reply to any e mail is the usual "we look to improve but can't say" line. Makes no sense

Arthurgray50@blu · 23-09-2011, 19:27

Hi Howardmicks, you know the strangest thing is, that is the exact same letter, apart from the channel names that l received.

I am getting totally fed up to the back teeth with all this crap coming from VM over channels, locked in talks with relevant companies etc.

It is always the same, l was planning on going over fully to VM with sports etc, but they cannot guarantee the red button and removing channels and keeping us customers in the dark over Atlantic and Premier Sports, these are what customers are calling for and all VM are saying is that 'we are in talks' as with ITV, having talks, talks,

Its about time VM, Niell Berkett, got off there backside and sorted this problem out.

I have read on this forum where customers are leaving VM for that reason.

Henkesghost · 23-09-2011, 19:32

Again in the reply to Howardmicks they mention their on demand and how pleased they are with it. Surely if that was gonna be further boosted by sky anytime which is according to some is confirmed, you would mention it? I strongly suspect Virgin do not have the rights to anymore than the sky living they currently carry

Gavin-D · 23-09-2011, 19:36

Quote:

Originally Posted by HD Boy

i think the new range of HD channels channels are 4 UKTV HD channels and Sky Movies Classics HD.

Thanks once again for telling us something that you've told us about 12 times in a week, how many more times are you going to tell us?

HD Boy · 23-09-2011, 19:40

ESPN America HD was launched on smallworld on the 1st of september and Virgin Media have still not got it and Smallword have said that Discovery HD is very expensive and we have that on Virgin Media so why dont we have ESPN America HD

http://forums.digitalspy.co.uk/showp...0&postcount=50

BenMcr · 23-09-2011, 19:41

Quote:

Originally Posted by Henkesghost

I strongly suspect Virgin do not have the rights to anymore than the sky living they currently carry

Well we shall see won't we

HD Boy · 23-09-2011, 19:42

Quote:

Originally Posted by BenMcr

Well we shall see won't we

He was being sarcastic

23-09-2011, 19:52

Quote:

Originally Posted by HD Boy

ESPN America HD was launched on smallworld on the 1st of september and Virgin Media have still not got it and Smallword have said that Discovery HD is very expensive and we have that on Virgin Media so why dont we have ESPN America HD

http://forums.digitalspy.co.uk/showp...0&postcount=50

Probably because Virgin Media carry nearly every Discovery Network channel (I think we are missing some timeshifts) so I imagine they get some subsidized deal for Discovery HD.

ESPN on the other hand gives a large chunk of VM customers its channels for free so its not going to take less money than its asking for this is it?

HD Boy · 23-09-2011, 19:56

Quote:

Originally Posted by Jameseh

Probably because Virgin Media carry nearly every Discovery Network channel (I think we are missing some timeshifts) so I imagine they get some subsidized deal for Discovery HD.

ESPN on the other hand gives a large chunk of VM customers its channels for free so its not going to take less money than its asking for this is it?

Smallworld customers also get all ESPN channels for free

Quote:

ESPN America HD is available on channel 423 and comes with our Ultimate HD pack

http://www.smallworldcable.com/Blog/...nnel-additions

23-09-2011, 19:59

Quote:

Originally Posted by HD Boy

Smallworld customers also get all ESPN channels for free

Do you know how little that is costing ESPN in comparison to Virgin Media? VM have probably lost more customers this year than Smallworld have had on their books ever.

Henkesghost · 23-09-2011, 20:04

Quote:

Originally Posted by HD Boy

He was being sarcastic

I wasn't

HD Boy · 23-09-2011, 20:05

Quote:

Originally Posted by Henkesghost

I wasn't

Why do you put a sarcastic smile and we will getting sky anytime + soon

Quote:

iS Sky Anytime and Sky Anytime+ coming to Virgin Media sometime this year

Quote:

Sky Anytime+ is due to be launched soon. We'll let you know as soon as it's ready to go. PM

http://twitter.com/#!/buddieboy2011