Caller ID - Page 13

uknutz · 08-03-2008, 13:39

Well for years its been "coming soon...." to Dover, Kent (ex C&W).

Well its here! Just had it switched on this morning and its working fine.

Guy T · 10-03-2008, 19:29

Quote:

Originally Posted by uknutz

Well for years its been "coming soon...." to Dover, Kent (ex C&W).

Well its here! Just had it switched on this morning and its working fine.

Well that contradicts all the "too expensive" & "never going to happen" type comments posted on the many threads on this subject
Is there an update programme then ?
Is this due to the BT takeover ?

Kellargh · 07-04-2008, 15:11

For all of those asking for a list of areas where you cant get it, I'll try and get one on here shortly.

Felim_Doyle · 02-05-2008, 07:55

Quote:

Originally Posted by Kellargh

For all of those asking for a list of areas where you cant get it, I'll try and get one on here shortly.

That would be great. There have been all sorts of upgrades for Broadband in Aylesbury since I last dropped in here, most recently a speed increase and a merger of billing systems. So it's possible some changes have been made to the exchange/multiplexes too which, in conjunction with the billing system changes, might facilitate Caller Id. which I've had enabled on my line for years, it's just that the central equipment hasn't supported it so far.

dmeldrum · 19-05-2008, 19:41

Just called 150 again in the hope that our area (SE9) had been upgraded, but no such luck.

Felim_Doyle · 04-07-2008, 06:17

I've had some correspondence this week about changes to Call Waiting which are due to happen tomorrow (5th July) with changes to other telephone services expected soon. Another letter also came this week promoting the use of texting which requires the Caller Id. service, the implication being that this was now available on all Virgin Media telephone lines.

Can anyone confirm this before I go out and buy a set of text enabled cordless 'phones? Also, any recommendations for VM compatible Caller Id. units?

dave_dph · 04-07-2008, 16:18

Quote:

Originally Posted by Felim_Doyle

I've had some correspondence this week about changes to Call Waiting which are due to happen tomorrow (5th July) with changes to other telephone services expected soon.

Please tell, what's happening with Call Waiting?

All ex-Telewest areas have Caller ID, some ex-NTL areas do not. If Caller ID is available in your area then most if not all current equipment should be compatible. If you are on a System X switch then all older equipment (designed to work on BT) will work, if you are on a DMS switch then some of the older (BT branded kit & some others) will not work.

Felim_Doyle · 04-07-2008, 17:11

Quote:

Originally Posted by dave_dph

Please tell, what's happening with Call Waiting?

All ex-Telewest areas have Caller ID, some ex-NTL areas do not. If Caller ID is available in your area then most if not all current equipment should be compatible. If you are on a System X switch then all older equipment (designed to work on BT) will work, if you are on a DMS switch then some of the older (BT branded kit & some others) will not work.

I haven't had time to compare the old and new intructions for Call Waiting but, if you're quick, both are available for download at http://www.virginmedia.com/help/telephone/ along with a brief summary of how to determine if you have been 'upgraded' yet.

I'm on a Nortel DMS here in Aylesbury (ex-NTL, ex-CWC, ex-Bell Cablemedia) which is why the Caller Id. facility, although promised for years, has not worked so far. We live in hope that I may find a compatible 'phone now which will not only enable Caller Id. but also text messaging.

dave_dph · 04-07-2008, 17:38

Quote:

Originally Posted by Felim_Doyle

I'm on a Nortel DMS here in Aylesbury (ex-NTL, ex-CWC, ex-Bell Cablemedia) which is why the Caller Id. facility, although promised for years, has not worked so far. We live in hope that I may find a compatible 'phone now which will not only enable Caller Id. but also text messaging.

If Caller ID isn't available in your area then it looks like that will remain to be the case. Look at the small print at the bottom of page 21, it states:

*Please note Call Display is not available in some parts of the network.

Even if you buy a Caller ID phone it will not display incoming numbers unless the exchange can provide the service. Without Caller ID service you won't get text message to display on the handset, they will be received as a spoken message.

Guy T · 02-09-2008, 18:31

Quote:

Originally Posted by Kellargh

For all of those asking for a list of areas where you cant get it, I'll try and get one on here shortly.

Did you ever get the list ?

Are any more area's being upgraded - not much seems to be happening on this front or the previously reported VOIP facilities

mw95 · 07-10-2008, 09:28

Does anyone know if CV21/01788 (ex NTL) has Caller ID available? I ordered it a few days ago, being told it will be active in 24 hours. Still seems not to be working, though, so thought I'd ask here before phoning them back.

I have a phone that should work - any experience of that on VM? It's the Sagem DC85c, dual handset (PDf datasheet at http://www.sagem.com/support/site/do..._D85C_2006.pdf)

Thanks

weesteev · 10-10-2008, 15:19

I cant tell you when areas are being upgraded but heres a list of phone switch areas that cannot get Caller ID... (all ex-C&W)

Ashford, Barnet, Bexleyheath, Bournemouth, Brighton, Bromley, Derby, Greenford, Hammersmith, Hersham, Hither Green, Ilford, Lewisham, Norwich, Papworth, Park Street, Peterborourgh, Portsmouth, Southmapton, Stoke, Waltham Park, Warrington, Watford, Wirral, Wythenshawe.

I dont believe the BT deal will change how quickly caller ID is rolled out, the upgrades are to be done in the street side cabinets and not on the phone switch themselves. Im not aware that the BT swotch management deal covers street furniture or anything beyond the telephone switch. If I get anymore info then i will be sure to let you guys know.

Felim_Doyle · 11-10-2008, 17:36

Rats! I think Aylesbury counts as Watford so still no Caller Id. for me.

Sorry, maybe I missed a meeting. What's this switch management deal with BT?

m419 · 16-10-2008, 11:23

Quote:

Originally Posted by Felim_Doyle

I've had some correspondence this week about changes to Call Waiting which are due to happen tomorrow (5th July) with changes to other telephone services expected soon. Another letter also came this week promoting the use of texting which requires the Caller Id. service, the implication being that this was now available on all Virgin Media telephone lines.

Can anyone confirm this before I go out and buy a set of text enabled cordless 'phones? Also, any recommendations for VM compatible Caller Id. units?

Yes! Text messaging is available via Virgin Phonelines, Number Display(Caller Display) needs to be added, once its been added to your line send a test message saying 'Register' to 00000 and you will recieve a reply stating text messaging is now fully active.

mw95 · 16-10-2008, 14:58

Quote:

Originally Posted by mw95

Does anyone know if CV21/01788 (ex NTL) has Caller ID available? I ordered it a few days ago, being told it will be active in 24 hours. Still seems not to be working, though...

Well, I finally got around to phoning back and found out what the problem was. The woman I spoke to first time around had not in fact switched Caller ID on even though she said she was doing so as we spoke.

The lady who I spoke to yesterday was very helpful

and switched it on there and then - it worked straight away, not with an up-to-24 hour wait as I was also told on the first call!