Network problems Tonight ? - Page 13

IanUK · 01-09-2005, 19:24

Just my nightly post, both sites still slow.

getting boring now....

Chrysalis · 01-09-2005, 21:06

cogent this morning (4am) took its own **** and routed traffic from uk-france-amsterdam then hitting usa at 360ms this wasn't directly ntl's fault but one would have expected them to not be routing traffic thru cogent if possible but of course they did.

Staminus have disabled cogent FULLY for my server at their datacentre because NTL wasnt responding to the cogent been depreferenced, the staminus owner who knows a fair bit about bgp protocol has come to the conclusion that NTL are simply using cogent no matter what preference its set to at the other end which does explain why its congestion gets so bad. The issue here is he cannot keep me at this configuration permanently and I will be back onto the bgp mix within a few days, my contact at NTL says he will look at it but says I am wrong about NTL forcing the cogent route but I cant think of another reason why the cogent route is ALWAYS used even when going through france and holland en route.
__________________

currently cogent heavily congested, nrs normal, abovenet normal.

IanUK · 02-09-2005, 20:47

My server tonight:

Target Name: www.froopter.com
IP: 66.98.246.48
Date/Time: 02/09/2005 21:38:02
2 7 ms [10.82.176.1]
3 7 ms wapk-t2cam1-a-ge-wan41-112.inet.ntl.com [80.1.170.57]
4 7 ms popl-t2core-a-ge-wan64.inet.ntl.com [62.255.81.65]
5 8 ms pop-bb-a-so-330-0.inet.ntl.com [213.105.174.113]
6 8 ms pop-bb-b-ae0-0.inet.ntl.com [213.105.172.77]
7 10 ms tele-ic-1-so-010-0.inet.ntl.com [62.253.185.82]
8 229 ms [212.250.14.62]
9 301 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0.46]
10 323 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.110]
11 322 ms p15-0.core02.ord01.atlas.cogentco.com [66.28.4.62]
12 333 ms p12-0.core01.mci01.atlas.cogentco.com [66.28.4.33]
13 345 ms p12-0.core01.iah01.atlas.cogentco.com [66.28.4.105]
14 347 ms g0-2.na21.b015619-0.iah01.atlas.cogentco.com [66.28.64.66]
15 346 ms everyones_internet_2.demarc.cogentco.com [38.112.25.158]
16 114 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
17 116 ms gphou-66-98-241-125.ev1.net [66.98.241.125]
18 115 ms srv1.froopter.com [66.98.246.48]

50k speeds - again

My other server is fine by direct connection, but the proxies give less than 50k also...again.

For those that care - despite being contacted by Executive Office staff at NTL (twice) and being promised a call by 9pm tonight at the latest, that still NO ONE has contacted me regarding any of these issues. - its been 3 weeks now since my official complaint.

If you have proxy issues then no one at NTL cares, they have clearly shown this I think.

I'm not posting in this thread any longer,unless I get an answer or something drastic changes, as I'm clearly just wasting my time. I'd ask that the team don't close it just yet as I have written Richard Bourne at NTL an email telling him exactly what I think of his companies 'service' and pointed him here, I doubt he'll bother answering or looking here, as they have been pretty useless so far - but I'd like to at least give him the option.

Chrysalis · 03-09-2005, 01:47

I would like this thread to stay open so if any of us gets information we can post updates, I will stop posting nightly reports as by now we all know whats going on.

SNAKEKIL · 03-09-2005, 06:24

I would allso, keep it open.

IanUK · 05-09-2005, 18:56

Just an update, NTL contacted me tonight, and we went through my problems, they are going to test my two server downloads at various times tomorrow to see if they get the same slowdowns that I do.

I think we may be nearing the end of this mammoth task

Oh, and Betanews.com is now working on the Poplar Proxies

cheers

Ian

Chrysalis · 05-09-2005, 23:36

so you mentioned about having to cycle proxies as well?

IanUK · 06-09-2005, 18:58

OK, had a follow up call tonight, we have narrowed the problem down regarding the slow speeds to my server to the fact that only one of the Poplar proxies is giving me full speeds, we tested each one individually, and all but one were giving very poor speeds, this is being escalated and I have been asked to give it one week and I should see the difference.

As far as I'm concerned this thread can be closed now, or moved, whichever the mods want to do, the problem of the proxies (speedwise at least) in my area is now hopefully being looked into.

cheers

Ian

Chris W · 06-09-2005, 19:38

I'll close it for the time being so i can have a good look at what has been said... there may be some unresolved issues that need attention, but there are so many different issues in one place that if the thread is reopened it will be cleaned up first