TiVo General TiVo Discussion Part 2 - Page 113

Gill72 · 15-04-2011, 19:45

Engineer turned up just after 12pm. It was his first TIVO install and he didn't leave until 2pm as it took a while for him to set it all up as he had to adjust the level of the signal coming into my house and then it took ages to download all the info to the box as he said the server was in the USA. He made a few phonecalls to other engineers who had already installed them and to ask for there help/advice about it, but it all went well. He had a play with it and was really impressed and said he was now going to get one!! Have had a little go with it and so far, so good! I haven't had any problems with the remote. It seems to work from anywhere in my living room so maybe the other poster who was having problems has a faulty remote? Have tried setting recordings from my PC and that worked great. Have also set up some series links and that was straight forward too. Picture of non-HD channels is good although maybe not as sharp as on the V+ in my opinion, but nothing worth worrying about. So far, very pleased with it. Will take a while to get used to it and use all the features especially as I wasn't left a manual so have been working it out for myself but have found the manual online so will have a read about it.

**Hugh** · 15-04-2011, 19:45

Quote:

Originally Posted by DaBoz

I'm a bit confused. As an XL and L customer, I got the email on Tuesday and I had to use the online service to book my appt. The first available slot was 23rd April. I put in two slots, 23rd being one of them.

Today I get an email titled "TIVO - SIGN UP ONLINE" with various codes and ref numbers and down in the text "we're sending one of our technicians round on 20/04/1 between 1 and 6.

This is a problem as no one is in.

So can I call up to deal with this? They turned me away before, will they now? Do I do it online?

But more to the point, how did this happen? Surely they should have asked if I could take a different date rather than just picking what suits them.

Boz

You can call up to re-arrange a more suitable time - I did.

LoveFibre · 15-04-2011, 19:50

Quote:

Originally Posted by Gill72

Engineer turned up just after 12pm. It was his first TIVO install and he didn't leave until 2pm as it took a while for him to set it all up as he had to adjust the level of the signal coming into my house and then it took ages to download all the info to the box as he said the server was in the USA. He made a few phonecalls to other engineers who had already installed them and to ask for there help/advice about it, but it all went well. He had a play with it and was really impressed and said he was now going to get one!! Have had a little go with it and so far, so good! I haven't had any problems with the remote. It seems to work from anywhere in my living room so maybe the other poster who was having problems has a faulty remote? Have tried setting recordings from my PC and that worked great. Have also set up some series links and that was straight forward too. Picture of non-HD channels is good although maybe not as sharp as on the V+ in my opinion, but nothing worth worrying about. So far, very pleased with it. Will take a while to get used to it and use all the features especially as I wasn't left a manual so have been working it out for myself but have found the manual online so will have a read about it.

That poster was me! You maybe right. Does it work bouncing off the walls as well?

Either remote or sensor on box will.

Is there a specific support line for Tivo?

whoareyou · 15-04-2011, 19:54

Has anyone a link to the pdf tivo manual? Remembered seeing it some where, not sure where.

VirginMediaPhil · 15-04-2011, 19:54

I've noticed there's two different images of two different looking remotes. One looks a bit cheaper than the other. The best example I can say is that on this cheaper-looking remote the Virgin Media logo is printed on, and on the nicer looking one it is engraved Is this a prototype one? Or one that will be used on cheaper boxes?

carlwaring · 15-04-2011, 19:56

Quote:

Originally Posted by whoareyou

Has anyone a link to the pdf tivo manual? Remembered seeing it some where, not sure where.

http://www.virginmedia.com/tivo/tivo_complete_guide.pdf
http://www.virginmedia.com/tivo/tivo_quick_guide.pdf

whoareyou · 15-04-2011, 20:03

Quote:

Originally Posted by carlwaring

http://www.virginmedia.com/tivo/tivo_complete_guide.pdf
http://www.virginmedia.com/tivo/tivo_quick_guide.pdf

Thanks

BenMcr · 15-04-2011, 20:04

Also www.virginmedia.com/help/tivo

sminkypinky · 15-04-2011, 20:04

I have a Tivo install booked for Monday, with the V+ being relocated upstairs and the VHD box in that room being taken away. In the post today I received my new contract and in the Virgin TV section of the bill I have the following:-

0001 Additional V box
V+HD box
0002 Additoanl V Box

Does this mean that I will be keeping both of my original boxes?. The price quoted is Â£102.55 per month, which is what I was expecting. I won't be too upset eitehr way to be honest!. Any of the staffers have an idea?

Gill72 · 15-04-2011, 20:04

Quote:

Originally Posted by VirginMediaPhil

I've noticed there's two different images of two different looking remotes. One looks a bit cheaper than the other. The best example I can say is that on this cheaper-looking remote the Virgin Media logo is printed on, and on the nicer looking one it is engraved Is this a prototype one? Or one that will be used on cheaper boxes?

On my remote, the Virgin Media logo looks like it's engraved in it.

BenMcr · 15-04-2011, 20:15

Quote:

Originally Posted by sminkypinky

Does this mean that I will be keeping both of my original boxes?. The price quoted is Â£102.55 per month, which is what I was expecting. I won't be too upset eitehr way to be honest!. Any of the staffers have an idea?

No. To get the discount on the bill for the additional box a code has to be placed against both STBs, which is why you get two entries on the contract

---------- Post added at 19:15 ---------- Previous post was at 19:15 ----------

Quote:

Originally Posted by VirginMediaPhil

I've noticed there's two different images of two different looking remotes. One looks a bit cheaper than the other. The best example I can say is that on this cheaper-looking remote the Virgin Media logo is printed on, and on the nicer looking one it is engraved Is this a prototype one? Or one that will be used on cheaper boxes?

There is only one TiVo remote.

Gill72 · 15-04-2011, 20:17

Quote:

Originally Posted by LoveFibre

That poster was me! You maybe right. Does it work bouncing off the walls as well?

Either remote or sensor on box will.

Is there a specific support line for Tivo?

I tried using the remote from all angels and it works fine.

sminkypinky · 15-04-2011, 20:19

Thanks for that Ben, at least now I can get things ready for the tech on Monday by moving the boxes about, save him/her some time. Cheers.

Adder · 15-04-2011, 20:32

Quote:

Originally Posted by sidneysides

I have a lot of issues today..

I have my Tivo hooked up to my Samsung Amp via Optical out (No HDMI on my amp). Intermittently I lose the audio completely on and SD broadcast altogether (audio i just Linear Stereo). If I switch to HD (thus the audio is Dolby Digital), the audio comes back. If I then flick back to and SD braodcast, it SOMETIMES comes back on.

I can fix this temporarily by selecting Dolby - PCM in settings, buth then I won't get Dolby Digital when watching an HD movie.

They have offered to swap the box on Monday, but wondered whether this is a bug that anyone else had experienced? Its a pain in the a***. Not impressed so far with Tivo today.

I've got a Samsung amp too and am taking sound via HDMI and it blips going between SD and HD and visa versa losing the audio for a few seconds. It's the amp tho as it does it switching inputs too, it's just slow. I don't think it's the TiVo's issue.

sidneysides · 15-04-2011, 20:48

Quote:

Originally Posted by Adder

I've got a Samsung amp too and am taking sound via HDMI and it blips going between SD and HD and visa versa losing the audio for a few seconds. It's the amp tho as it does it switching inputs too, it's just slow. I don't think it's the TiVo's issue.

My amp is taking audio only through optical, but the audio doesn't just go for a few seconds - it goes until I switch to another HD channel. Even then it only SOMETIMES comes back on again on an SD channel. The Samsung amp is switching the audio correctly as the display changes from Dolby Digital, but there is no sound there.