VM News Another Price Increase

[Superblade7]

Originally Posted by JPAC

Now I have no VM phone, cancelled after last years haggle, what's the best way of dealing with VM? Do they have web chat? I know VM do not have email, only to send bills, adverts etc. Contact via mobile phone could cost more than I could save.

VM now have an 03 number that will be free if you have inclusive minutes on your mobile contract. Their number is 0345 454 1111.

[JPAC]

Thanks Superblade7, I'll use that.

[AdamD]

I love the fact you get an excited email announcing a "free" upgrade of your broadband to the higher speeds, then you get hit with multiple fee increases over the year.

I was on their vivid gamer? package and am now on the 350/35 package and paying £59 a month.

I'm a year or more outside of my contract, but the sad thing is, it's either 350/35, or 70/15 with fibre, there's no real alternative for that kind of speed Virgin offer in my area.

[jfman]

Another account I manage got Maxit TV, 200 meg and talk weekends for £49.

[JPAC]

When calling, auto robot asks for your VM phone number, which I haven't got. Don't know why they're called Virgin Media anymore, they're well and truly f***ed. 35 minutes listening to crap noise so far, not really music. After 60 minutes and utter futility...I gave up. VM's way of keeping customers?

[Grimpy]

Had a call back after giving them my 30 days notice yesterday, got the ooompth bundle for £89.99.

So for the same price as i was previously paying per month I've gained the movies, sports, 350 - 500mbps broadband and a sim card and they waived the monthly £3.50 price increase and the £35 set up fee.

[nashville]

Sometimes it is your luck who you speak too,

[Frazz]

Originally Posted by Grimpy

Had a call back after giving them my 30 days notice yesterday, got the ooompth bundle for £89.99.

So for the same price as i was previously paying per month I've gained the movies, sports, 350 - 500mbps broadband and a sim card and they waived the monthly £3.50 price increase and the £35 set up fee.

Just did the annual dance with retentions over the price increase, got the ultimate oomph down to £94 per month so not quite as good as you got but by the time I cancel my sim only with 3 which is out of contract the saving is well worthwhile spending 30 mins on the phone, was going up to £123.50 plus £18 for my sim plan so saving £47.50 per month, bit of a result

[Grimpy]

Did you tell them it's listed for £89.99 on their website?

[qwakuk]

Got mine done today, (old discounts expiring in a couple of weeks) now on Extra Oomph but insisted on £99 + £7.50 for 3rd box. Normally get a confirmation email and then a pdf contract too sign, nothing so far.

[Grimpy]

My confirmation came 12 hours or so later.

[qwakuk]

Mine would have been approx £144 so a nice saving for me as well

[jfman]

Well done folks a few good results here.

[Aye Up]

I gave notice on 11th Aug, not had anything from them so far.

I have Phone and Broadband for about £38 per month, going up to £45.

TBH even if they don't ring, I have fibre from BT for £7.95 per month.

[Gavin78]

I got my letter today going up £4 a month so that puts my current XL TV, weekend calls and 350meg BB to £88 a month.

Time to give them a call or leave might even have to start looking at sky tv with BB