[Merged] CR3-Feedback & Questions in Here Please. - Page 11

ntlrocks · 15-04-2004, 16:13

That Five Live thing doesn't happen for me

...just lucky i guess

IanGuy · 15-04-2004, 17:50

the box has crashed on me with 4010 tho. It was while going in to the diary.... I did do rather alot of things at once tho. One crash since upgrade. Fine ever since.

Mr_Burns · 15-04-2004, 19:54

Glad to see that the 'Guide' is up to its usual standards. I've got programme info for today, all channels from midnight onwards say 'programme information unavailable'

The box appears to be very unresponsive when in the guide too - its a 4001. Another interesting feature is that while in the guide, the 'mini tv' stays on the channel I'm watching until I scroll to 3am when it changes to the Front Row channel (and 107 comes up on the display) and you can't change the channel.

Now I've got programme information unavailable for today as well

I've already rebooted the box half a dozen times today (that's more than I've had to do since it was installed 3 yrs ago!).

The navigating takes a bit of getting used to (damned browse button

) as well. The colour scheme is OK too ($ky anyone?). I've rearranged some of the channels (do they stay in that order now, even if the box is rebooted?) but it's a bit of a tedious task. I'd prefer the channels to be in a sensible order/renumbered.

ntlrocks · 15-04-2004, 20:01

yeah if you are moving a music channel from 911 to say the region of 606, then you need to hit the button "1" about 70 times, it would be better if you could hit PAGE UP, while having that channel selected

btw yeah it is supposed to switch to front row, for anything after 3 A.M as that channel is the stream it gets its data on or something, i find it takes alot less time to get listings than previously, perhaps the thing with mini guide "press guide for further listings" is just a thing to encourage people to use the faster more improved guide.

15-04-2004, 20:07

Quote:

Originally Posted by Mr_Burns

Glad to see that the 'Guide' is up to its usual standards. I've got programme info for today, all channels from midnight onwards say 'programme information unavailable'

The box appears to be very unresponsive when in the guide too - its a 4001. Another interesting feature is that while in the guide, the 'mini tv' stays on the channel I'm watching until I scroll to 3am when it changes to the Front Row channel (and 107 comes up on the display) and you can't change the channel.

Now I've got programme information unavailable for today as well

I've already rebooted the box half a dozen times today (that's more than I've had to do since it was installed 3 yrs ago!).

The navigating takes a bit of getting used to (damned browse button

) as well. The colour scheme is OK too ($ky anyone?). I've rearranged some of the channels (do they stay in that order now, even if the box is rebooted?) but it's a bit of a tedious task. I'd prefer the channels to be in a sensible order/renumbered.

When you use the guide the STB uses the epg data available in the stream you were watching so that the mini pic can continue to show the channel you were watching. When you look for info past 00:00 GMT you move into tommorows data, which is only available in one single stream, and so the STB has to retune itself to the necassary stream and why it shows the Front Row promo. As it has retuned it then needs to regather the info past 00:00 which is why it shows No Information, give it a while and it will get the info.

If you press Page up, Page down, Blue, and then choose more, what version of STB does it report?

The favourites stay re-organised after a reboot.

byron_hinson · 15-04-2004, 20:24

Over the last few days, ever so often our cable TV is losing all sound, no matter how often we reset the box etc it doens't make a difference - switching to plain tv has working sound so it is just NTL - any ideas about this? We're in the Cambridge CB4 area.

Mr_Burns · 15-04-2004, 20:26

It's a 4001-3, HW Version 3A.

EDIT: What does lost IB Lock mean?

15-04-2004, 20:35

Quote:

Originally Posted by byron_hinson

Over the last few days, ever so often our cable TV is losing all sound, no matter how often we reset the box etc it doens't make a difference - switching to plain tv has working sound so it is just NTL - any ideas about this? We're in the Cambridge CB4 area.

Usually a loose Scart cable. Check both ends of the scart cable are pushed home.
If not then its a knackered box.

15-04-2004, 20:36

Quote:

Originally Posted by Mr_Burns

It's a 4001-3, HW Version 3A.

EDIT: What does lost IB Lock mean?

Lost In band lock. Occurs everytime you change channels.

byron_hinson · 15-04-2004, 20:43

Quote:

Originally Posted by Proppinupthebar

Usually a loose Scart cable. Check both ends of the scart cable are pushed home.
If not then its a knackered box.

Guess I'll call them tomorrow as the scart is fine.

15-04-2004, 20:47

Quote:

Originally Posted by byron_hinson

Guess I'll call them tomorrow as the scart is fine.

If theres more than one scart input on the TV you could change it over to rule out the TV.

No offence, but have you checked the mute isn't on, or that the volume isn't turned right down?

James79 · 15-04-2004, 21:02

When I press Pge Up & Down & Blue - in the log I see various code like statements.

Would anyone know what the following stand for??

Reset EFC Module

&

TAS tuned timeout

Thanks

James

15-04-2004, 21:04

Quote:

Originally Posted by James79

When I press Pge Up & Down & Blue - in the log I see various code like statements.

Would anyone know what the following stand for??

Reset EFC Module

&

TAS tuned timeout

Thanks

James

Are you seeing any issues? Either TV or return path.

ntlrocks · 15-04-2004, 21:09

Yeah as proppin' said if your tv has more than one scart input change it around, aas my tv kept turnin itself off, and its not that old, and cost a fortune and i thought ."noooooooooooo" but then i changed the scart around and "voila -c'est bon!"

ntlrocks · 16-04-2004, 16:46

i said somewhere on these forums, "is that why ntl: brought out the same remotes for both platforms" only i was told that each remote had different buttons,

http://members.boards.ie/celticfc/ntltestremote.jpg

http://members.boards.ie/celticfc/neworiginalremote.jpg

however whats the difference except that the langley one looks nicer :P

16-04-2004, 16:48

Quote:

Originally Posted by ntlrocks

i said somewhere on these forums, "is that why ntl: brought out the same remotes for both platforms" only i was told that each remote had different buttons,

http://members.boards.ie/celticfc/ntltestremote.jpg

http://members.boards.ie/celticfc/neworiginalremote.jpg

however whats the difference except that the langley one looks nicer :P

Langley remotes use RC5 protocol, Bromley remotes use a variation on IRDA. They are not compatible with each other.

ntlrocks · 16-04-2004, 16:55

ah, i never thought there was a difference in the buttons, but someone said, the buttons should be the same, it would be easier for CS, they were tryin to confuse ....me thinks

Mr_Burns · 16-04-2004, 17:58

Are there any known issues with particular box versions? The only reason I ask is that when the code downloaded yesterday, the box seemed fine (speed wise) up until about 9pm last night when it virtually ground to a halt - 5-6 seconds to change up or down a channel which almost led to the box exiting the premises via the window! A reboot didn't cure the problem. This evening the box seems to be faster, but a few of the channels are way out of lip-sync (Sky One, UK Gold, CH4 to name a few) and rebooting doesn't cure the problem

BTW my box is a 4001 HW Rev 3

James79 · 16-04-2004, 18:02

Quote:

Originally Posted by Proppinupthebar.

Are you seeing any issues? Either TV or return path.

I don't quite understand what you mean by this. If you're asking if I have noticed any problems, the answer would be no, not really.

The STB may have to be rebooted every few days or so because if freezes or fails to update the miniguide. But, as I said, nothing really wrong.

James

byron_hinson · 16-04-2004, 18:09

Quote:

Originally Posted by Proppinupthebar

If theres more than one scart input on the TV you could change it over to rule out the TV.

No offence, but have you checked the mute isn't on, or that the volume isn't turned right down?

Ruled out the TV completly, rolled my other tv into the room too before calling, definatly an NTL problem, and one they seem to know about as they blamed the older boxes that have been updated with the new software for it as they have had lots of reports of it. Shame they won't be able to come out until Tuesday (They even stated this was due to lots of problems with the new software) to fix it though as we now currently have no sound on it at all.