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Old 22-03-2007, 12:30   #136
AlabasterLyn
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Re: Caller ID

Quote:
Originally Posted by Debbie B View Post
Crikey, I will be amazed if they are rolling out to cover everywhere as it was always a non-runner when I was there.
Well I have to say I was told we'd have Caller ID in this area years ago and it never materialised, so I will just have to live in hope I guess
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Old 22-03-2007, 17:32   #137
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Re: Caller ID

This is one reason we changed to BT, CLID is a useful service and NTL could not provide this faciility where we live. Another reason is the £5 charge for itemised billing. We hope Virgin Media in the future will deliver more up to date, competitive telephone packages in the future as it is now BT have the edge and a better product for customers.
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Old 22-03-2007, 20:57   #138
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Re: Caller ID

Quote:
Originally Posted by AlabasterLyn View Post
Well I just came off the phone with VM, it was a very long call as I was on hold, got cut off, rang back, on hold again and then a very nice lady went off and checked it it was available here.

The bad news was that it still isn't available here, however the good news is that she says it will be available in April and that they are indeed rolling out Caller ID to cover everywhere.

I will phone back next month and see if they are true to their word.

Lyn
Well, you've had better luck than I have in getting VM to give you any information at all about CLID in a particular area.

I've twice asked CS about this over the past few days and they have said that:

1) It is not available in my area (Bromley, London).

2) They are unable to give any further information whatsoever about when it is likely to become available.

3) They are unable to give any information whatsoever about whether it may never become available.

4) It is impossible for me to speak to anyone else in VM about this problem.

5) It is impossible for anyone in VM to give me any reason why they refuse to provide any useful information on CLID availability.

To be honest, the behaviour of VM on this subject is a total disgrace. In essence, they are simply refusing, point blank, to discuss the matter with their customers. The only reasonable conclusion that you can draw from this is that VM have something to hide. What other conclusion is possible?
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Old 26-03-2007, 19:21   #139
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Re: Caller ID

Is there a code to turn caller ID "on" for NTL/VM i know you can do it with a BT line by keying in *234# and "off " with #234#
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Old 28-03-2007, 14:54   #140
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Re: Caller ID

These are the area's that I believe are capable of supplying CLI. This information is supplied in good faith and is not meant to mislead anyone. Hopefully I have captured all the relevant areas. You'll notice that these are all area's from the ex-ntl part of VM.

All of Ex-CableTel....

Surrey and Hants/ South Wales/ Huddersfield/ Glasgow/ Northern Ireland/ Herts and Beds

All of Ex-Diamond Cable....

Nottingham/ Mansfield/ Grimsby/ Woodborough/ Lincoln/ Leicester

All of Ex-Comtel

Reading/ Northampton/ Coventry/ Lichfield/ Northfields/ Salisbury/ Stafford/ Warwick / Hemel Hempstead/ Oxford

All of Ex-Comcast

Darlington/ Hartlepool/ Middlesborough/ Stockton

As I say, this is supplied in good faith and is not intended to mislead. I hope this is of help.
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Old 29-03-2007, 00:04   #141
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Re: Caller ID

Woot. How do we get it then? And does it work on dect phones?
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Old 29-03-2007, 08:58   #142
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Re: Caller ID

Quote:
Originally Posted by Arch Stanton View Post
These are the area's that I believe are capable of supplying CLI. This information is supplied in good faith and is not meant to mislead anyone. Hopefully I have captured all the relevant areas. You'll notice that these are all area's from the ex-ntl part of VM.

All of Ex-CableTel....

Surrey and Hants/ South Wales/ Huddersfield/ Glasgow/ Northern Ireland/ Herts and Beds

All of Ex-Diamond Cable....

Nottingham/ Mansfield/ Grimsby/ Woodborough/ Lincoln/ Leicester

All of Ex-Comtel

Reading/ Northampton/ Coventry/ Lichfield/ Northfields/ Salisbury/ Stafford/ Warwick / Hemel Hempstead/ Oxford

All of Ex-Comcast

Darlington/ Hartlepool/ Middlesborough/ Stockton

As I say, this is supplied in good faith and is not intended to mislead. I hope this is of help.
Oh well! So nothing yet for ex-CWC [Cable & Wireless] in Aylesbury on the Bromley platform which I believe uses a Nortel exchange.

---------- Post added at 09:58 ---------- Previous post was at 09:40 ----------

Quote:
Originally Posted by nffc View Post
Woot. How do we get it then? And does it work on dect phones?
Whether a 'phone is DECT [Digital Enhanced (formerly European) Cordless Telecommunications] or hardwired should not matter. What is important is which signalling standard(s) the 'phone and your local exchange comply with. There are various incompatible standards and, even within each of these, different telcos and 'phone manufacturers implement them slightly differently with varying results.

See http://en.wikipedia.org/wiki/DECT and http://en.wikipedia.org/wiki/Caller_Line_Identification.

Félim
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Old 30-03-2007, 10:47   #143
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Re: Caller ID

Quote:
Originally Posted by Arch Stanton View Post
These are the area's that I believe are capable of supplying CLI. This information is supplied in good faith and is not meant to mislead anyone. Hopefully I have captured all the relevant areas. You'll notice that these are all area's from the ex-ntl part of VM.

All of Ex-CableTel....

Surrey and Hants/ South Wales/ Huddersfield/ Glasgow/ Northern Ireland/ Herts and Beds

All of Ex-Diamond Cable....

Nottingham/ Mansfield/ Grimsby/ Woodborough/ Lincoln/ Leicester

All of Ex-Comtel

Reading/ Northampton/ Coventry/ Lichfield/ Northfields/ Salisbury/ Stafford/ Warwick / Hemel Hempstead/ Oxford

All of Ex-Comcast

Darlington/ Hartlepool/ Middlesborough/ Stockton

As I say, this is supplied in good faith and is not intended to mislead. I hope this is of help.
I must be thick as I don't quite understand all of that

I see you've put Herts as being capable of suppyling Caller ID, but you mention 'Ex-Cable'. Is that the name of the company? I'm in Watford, Herts and we were Cable & Wireless and Jones Cable before that. I have no idea what exchange is in charge of the area I am in.

I'd be pretty miffed if the woman at VM has given me wrong information again though.

Lyn
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Old 30-03-2007, 14:21   #144
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Re: Caller ID

I'm in Lincoln. So how do you go about getting it active?
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Old 30-03-2007, 14:43   #145
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Re: Caller ID

We were promised caller ID was just around the corner about 3 years ago...Well the day came its here..by chance found out when phoning up to get a cheaper bill....The bad news ..all the time we couldnt get it it was free now its £1.75........
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Old 30-03-2007, 15:26   #146
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Smile Re: Caller ID

PXr5 all you do is ring yp and tjey will make it active on your line
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Old 31-03-2007, 12:37   #147
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Re: Caller ID

Quote:
Originally Posted by AlabasterLyn View Post
I must be thick as I don't quite understand all of that

I see you've put Herts as being capable of suppyling Caller ID, but you mention 'Ex-Cable'. Is that the name of the company? I'm in Watford, Herts and we were Cable & Wireless and Jones Cable before that. I have no idea what exchange is in charge of the area I am in.

I'd be pretty miffed if the woman at VM has given me wrong information again though.

Lyn
ex-CableTel is the old company name. Its franchise was called Herts and Beds. The areas were Luton, Cheshunt, Biggleswade, Dunstable, Ware etc etc. Watford was in a different franchise area. Not sure who, but I'm guessing they were bought by C&W. Watford as far as I am aware cannot supply Cli. Sorry.
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Old 31-03-2007, 17:27   #148
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Re: Caller ID

Quote:
Originally Posted by Arch Stanton View Post
ex-CableTel is the old company name. Its franchise was called Herts and Beds. The areas were Luton, Cheshunt, Biggleswade, Dunstable, Ware etc etc. Watford was in a different franchise area. Not sure who, but I'm guessing they were bought by C&W. Watford as far as I am aware cannot supply Cli. Sorry.
I did wonder if the lady who assured me that Caller ID was available in Watford as of next month was right, I guess not

Before Cable & Wireless we were Jones Cable around here.

Lyn
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Old 31-03-2007, 18:43   #149
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Re: Caller ID

Quote:
Originally Posted by AlabasterLyn View Post
I did wonder if the lady who assured me that Caller ID was available in Watford as of next month was right, I guess not

Before Cable & Wireless we were Jones Cable around here.

Lyn

I have some contacts around the business. I'll make some enquiries.
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Old 01-04-2007, 07:23   #150
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Re: Caller ID

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Originally Posted by AlabasterLyn View Post
I did wonder if the lady who assured me that Caller ID was available in Watford as of next month was right, I guess not

Before Cable & Wireless we were Jones Cable around here.

Lyn
In Aylesbury, Bell Cable Media began digging up the road but work halted for several months until Cable & Wireless took over.

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