*ALL* ntl 10Mb Discussion (Part 3)

[willmash]

Originally Posted by Paul M

They may drop them slightly in April, but certainly not to £27.99

I thought that had been made clear now. As it stands the Samsung will do about 8 meg max.

Sorry, guess I missed that one.

Just spoke to CS who claim that 10meg won't be rolled out for 3meg customers until sometime next year. Might just be my area or the sammy STB i have, but not good news for customers (or NTL) if it is true.

[zeus9876]

Fri, 11 Nov 2005 14:44:22 UTC
1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
3rd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
4th 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec

Upload 50-60kb/s

Just had my modem upgraded from the NTL 100 to the NTL 250.
Before the upgrade i was only downloading ad 5meg now i am at the full 10meb in swansea area.

[foxtrot_yankee]

Originally Posted by zeus9876

Fri, 11 Nov 2005 14:44:22 UTC
1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
3rd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
4th 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec

Upload 50-60kb/s

Just had my modem upgraded from the NTL 100 to the NTL 250.
Before the upgrade i was only downloading ad 5meg now i am at the full 10meb in swansea area.

Did you just phone CS and ask for a new modem?

Originally Posted by zeus9876

Fri, 11 Nov 2005 14:44:22 UTC
1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
3rd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
4th 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec

Upload 50-60kb/s

Just had my modem upgraded from the NTL 100 to the NTL 250.
Before the upgrade i was only downloading ad 5meg now i am at the full 10meb in swansea area.

How did you manage to get your modem up-graded so quickly?

[US.M@JORHAZZARD]

Originally Posted by Dodger444

I hope the SACM they are replacing my samsung with is the new blue 250? I hear they are not installing the silver 200's anymore... can anyone verify that?

I got the new little blue 250 modem on a new install 2 weeks ago..

[fire]

For people with the samsung,maybe if you complained about the writing going off the screen,they will give you a modem.I am thinking about doing this,but they will probaly give me a pace instead.

[nemesis01]

Originally Posted by dezzo

Yep its a good thing they don't run emergency radio systems or anything like that.

my point was, that it could have been handled so much better than it has been, that's all.

[etccarmageddon]

Originally Posted by willmash

Sorry, guess I missed that one.

Just spoke to CS who claim that 10meg won't be rolled out for 3meg customers until sometime next year. Might just be my area or the sammy STB i have, but not good news for customers (or NTL) if it is true.

no 10meg is being rolled out to existing 3meg customers by end of this year .... erm I think!
__________________

http://www.cableforum.co.uk/article/...ed-as-standard

[gc7]

Originally Posted by ic2

Just to add to this, had a chat with the techies to see if they could shed any light on timescales etc....
It is true new customers are getting the 10mb first because the modems they are being installed with are 250 and can cope with the new speeds. The upgrades (me included) are only getting 5/6Mb because of a firmware issue (i use a 120), he told me that firmware will be upgraded (but no indication when) and if this did not work new new modems will be issued.

Apparently, I am on the upgrade path but no indication when, I was told just to be patience....which I am being

Hello,

New to the forum but will let you know what I have been told by ntl Customer Services.

I had my broadband upgraded from 3MB to 10MB on Wednesday. I am currently only getting 5MB Down but full speed Up. I am using a ntl:120 modem.

As I am moving house next week, but still staying in same area, I asked about having a new ntl:250 modem installed when the engineer comes to connect my service at the new house, as I am not getting the full 10MB Down. The Customer Service Rep said that everyone with a ntl:120 modem will be getting a new ntl:250 modem as they are not releasing any firmware updates. These new modems will be released in batches but Cust Servs were unable to say when they would start delivering the new modems, but did say it would be this year if you are currently on the 3MB service.

Hope this all makes some sense to some people.

[idi banashapan]

so why is this? I read on this site that a couple of people in my area now have >5Mb, yet i don't. 'ok...' i thought, 'i'll give NTL a call and ask..'. so i did. I was told by a polite Scottish woman that only selected people were getting 10Mb (as well as new users) as part of a pilot. Fair enough, I thought, and left it there.

In the last 20 minutes, I have been speaking with a friend of mine who lives in the same town as myself. He is also on 3Mb, yet when he calls NTL (within the last 20 minutes) and asks them the same thing, they upgrade him straight away, no questions asked!?!?!?

So, I call NTL again and explain the whole situation, but once more, they tell me it is pilot and that 10Mb is not available in my area!! He's shown me the screen shots of him using 10Mb!!!

Not in my area??? Pilot??? What's going on????

[Ben]

Originally Posted by Bender

Snip

Its becuase they don't like you .... No but on a serious note I think its the same old situation - The left arm does not know what the right arm is doing.

I have been upgraded and I live v close to you also as you know

meh maybe is you tell them you will cancel and go on ADSL (they might just listen then )

(bah your not in work today) :p

[mcmanic]

still on 3meg here, spoke to my guy at Luton office and here's what he said

also looked at your account and its shows a
tick in the box for 10 meg not sure what else to do i would speak to faults
to check the hit was sent but as your not suppose to be on the 10meg level
at the moment so all they would do is down grade you give us a call on
monday after they have run the weekend polling of modems and will see if its
still showing as 3meg or 10 meg.

Brighton area.

You have more chances of winning the lottery than getting 10meg it seems , lol

[Nero182]

Hello I have a NTL-250 Cable Modem and i am wonderin if I phoned up and asked if they let me have the 10 Meg would it go full speed cause my modems surports it? Also I guess USB does not make that much of a difference I sould still get my 10 Meg.

Is browsing the net faster with the new 10MB or is it only faster when it comes to downloads?

[Ben]

Originally Posted by Nero182

Hello I have a NTL-250 Cable Modem and i am wonderin if I phoned up and asked if they let me have the 10 Meg would it go full speed cause my modems surports it? Also I guess USB does not make that much of a difference I sould still get my 10 Meg.

Your modem will support the 10Mbit connection fine. As for phoning up and getting it, well thats a little hit and miss at the moment. You can always try but it depends who u speak too.

Originally Posted by acoolwelshbloke

Is browsing the net faster with the new 10MB or is it only faster when it comes to downloads?

You might see a slight increase in browsing speeds. I noticed it but there isn't a huge huge differance. If your browsing things with huge pictures then yes you should see an increase.