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NTL Customer Services: Your personal experience
View Poll Results: My personal experience of NTL CS has been:
I've never had any trouble from them 153 16.85%
Generally OK, occasional hassle 206 22.69%
Very hit'n' miss, about 50/50 174 19.16%
They normally mess it up 163 17.95%
Completely awful, every day of the week 212 23.35%
Voters: 908. You may not vote on this poll

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Old 14-11-2003, 00:53   #136
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Paul
Wow, you have stunned me with the maturity, depth and sheer amount of thought you put into your post UDT.
Thankyou for putting so much into your response and for voicing so eloquently your viewpoint. I marvel at your wisdom. There are so many ways that I would like to respond to your post with but many would get me banned or this thread closed so in parting.......
grow up.


Quote:
Originally Posted by Undisputedtruth
Thanks for your advice but I'm capable of making my own decisions and what is best for me.
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Old 14-11-2003, 01:01   #137
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bexy
WTF

i say i am a philosopher, that is because i am....i have both an a level and a degree in it...just because you can't explain yourself properly don't you dare start putting me down
I be more impressed if you had a maths, physics, business degree or something along those lines. I more inclined to go for you can't read properly which is why you chosen the easy option of going for a degree in philosophy. I can remember a girl I once interview and she had a degree in history but she could not spell the word Jamaica.

If you like I could further explain how you misinterpreted my posts in greater detail.
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Old 14-11-2003, 01:05   #138
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Re: NTL Customer Services: Your personal experience

History? Jamaica? Well that makes as much sense as many of your responses I supose.
If Bex can't read your posts properly it's because your grammar sucks. try reading your own posts when you get your head out of your ....
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Old 14-11-2003, 01:07   #139
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
I be more impressed if you had a maths, physics, business degree or something along those lines. I more inclined to go for you can't read properly which is why you chosen the easy option of going for a degree in philosophy. I can remember a girl I once interview and she had a degree in history but could not spell the word Jamaica.

If you like I could further explain how you misinterpreted my posts in greater detail.

i see not only am i not as good as you in regards to customer service im also an idiot because i didnt study a course that you deem to be worthwhile.....

can i please just point out that all those disciplines you have mentioned are covered in philosophy, i tell you what mr high and mighty, why don't you go and buy a book on elementary logic and see if you can work it out....

or buy an philosophy text and then you tell me that its not an impressive subject....

you are the ONLY person who i have ever spoken to who has put down philosophy

sorry i cant type im laughing too much.....you seriously are the funniest person i have ever meet
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Old 14-11-2003, 01:11   #140
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Paul
History? Jamaica? Well that makes as much sense as many of your responses I supose.
If Bex can't read your posts properly it's because your grammar sucks. try reading your own posts when you get your head out of your ....
Quote:
Originally Posted by Undisputedtruth
Thanks for your advice but I'm capable of making my own decisions and what is best for me.
Copy and paste functions are absolutely brilliant.
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Old 14-11-2003, 01:14   #141
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Re: NTL Customer Services: Your personal experience

Yes they are and they are also the sign of a lazy, ignorant, small minded, egotistical fool who has no grip of the English language.
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Old 14-11-2003, 01:17   #142
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bexy

i see not only am i not as good as you in regards to customer service im also an idiot because i didnt study a course that you deem to be worthwhile.....

can i please just point out that all those disciplines you have mentioned are covered in philosophy, i tell you what mr high and mighty, why don't you go and buy a book on elementary logic and see if you can work it out....

or buy an philosophy text and then you tell me that its not an impressive subject....

you are the ONLY person who i have ever spoken to who has put down philosophy

sorry i cant type im laughing too much.....you seriously are the funniest person i have ever meet
I actually put down someone who had a degree in Religious education and she was thick as shiite. As for philosopy, I'm sure it is a fascinating subject, but unfortunate if someone was trying to impress by how intelligent they are just by having a philosophy degree then they are 'barking up the wrong tree'. Besides, most philosophers I know, are usually visiting the jobcentres on a regular basis.
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Old 14-11-2003, 01:17   #143
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Paul
Yes they are and they are also the sign of a lazy, ignorant, small minded, egotistical fool who has no grip of the English language.
Quote:
Originally Posted by Undisputedtruth
Thanks for your advice but I'm capable of making my own decisions and what is best for me.
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Old 14-11-2003, 01:21   #144
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Re: NTL Customer Services: Your personal experience

Anyway, I'm off to bed.
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Old 14-11-2003, 01:43   #145
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Admin Edit:- Offensive post removed
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Old 14-11-2003, 01:58   #146
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
Besides, most philosophers I know, are usually visiting the jobcentres on a regular basis.
im detecting your traditional sweeping generalisations again.....

i have a friend who has a phd in physics - yet he is on the dole, so whats your point?

in every possible subject you are going to have people who really deserved their degree, and some who leave you wondering they must have paid for it. its just a personal opinion, but nowadays i feel the most important thing about general degrees is the fact that that person has devoted 3 yrs + of their lives to study, in order to better themselves. that is something they have to work for and naturally should be rewarded.
So dont be so ignorant to put someones hard work and effort down just because you, the lord god almighty, dont like the subject. I keep hearing of all this training in customer care you have done, how you are the 'big i am' wherever it is that is unlucky enough to employ you - how you know how to do things the 'right' way
SO mr hot shot - WHAT courses have you been on? WHAT do you do as a job that enables you to give customer service like its manna from the heavens? do YOU have a degree in some mind bendingly difficult subject that allows you to look down your beaky nose in distain upon all others?

no, wait, wasting my time here arnt i? asking you to be open and back yourself up?....i must be losing the plot cos as sure as night follows day EVERYONE HERE KNOWS you simply cant do that.....

Oh, and one other thing....
you mentioned earlier - id better quote you else youd accuse me of 'imagining you saying things' again -

Quote:
If you look at people who have worked in supermarkets, McDonalds or ticket offices then they can also claim they have customer service skills.
rather unfair of you - snobbish perhaps?

surely its not a matter of WHERE a person works that depends on the standard of customer service (unless you are a bigoted fool of course)
surely you can recieve outstanding customer service from a barman in a reed bar on the beach in the tropics? any reasonable man (ha!) would realise that its simply how well that person offers you that particular service..........

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Old 14-11-2003, 09:51   #147
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Re: NTL Customer Services: Your personal experience

Best fed troll I ever saw!
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Old 14-11-2003, 10:01   #148
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Re: NTL Customer Services: Your personal experience

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Originally Posted by Enterian
Best fed troll I ever saw!

must be about to burst its belly by now
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Old 14-11-2003, 10:41   #149
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
I actually put down someone who had a degree in Religious education and she was thick as shiite. As for philosopy, I'm sure it is a fascinating subject, but unfortunate if someone was trying to impress by how intelligent they are just by having a philosophy degree then they are 'barking up the wrong tree'. Besides, most philosophers I know, are usually visiting the jobcentres on a regular basis.
1) What do you mean "put down"? You make her sound like a dog that you take to the vet.

2) A degree in whatever course is usually regarded as a sign of a good education. You could also argue that degrees in all the classic subjects (english, history, geography etc.) are useless but they generally show intelligence of some sort. Maybe this girl just wasn't good at her job. Maybe there was some other reason she didn't do the job well, but I doubt she was "thick as shiite".

3) As Mark says, you have criticised bexy for having a Philosophy degree, what qualifications to you have? I have a degree in Computing Science in case you ask.
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Old 14-11-2003, 11:29   #150
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by scastle
<snip> 3) As Mark says, you have criticised bexy for having a Philosophy degree, what qualifications to you have? I have a degree in Computing Science in case you ask.
Just for the record, I have a degree in Archaeology ... make of that what you will.

UDT, how dare you put down a job applicant for not being able to spell Jamaica when you have such a tenuous grasp of written English yourself? Your grammar is absolutely appalling, and is all the more perplexing because your spelling is normally perfectly fine.

Is English not your first language? Are we all misunderstanding you due to some cultural difference we don't know about? Or are you really just a mindless troll? Please don't make me post my troll piccie in this thread. I will if I have to, but I would rather we had a constructive discussion.
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