Superhub Virgin Business Superhub now has Modem Mode - Page 10

qasdfdsaq · 08-04-2015, 16:55

Quote:

Originally Posted by drsox

So I finally got time to go up to this business and play about...
Modem only mode gave my laptop:

Code:

   IPv4 Address. . . . . . . . . . . : 80.235.149.51(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.240
   Lease Obtained. . . . . . . . . . : 05 April 2015 20:46:52
   Lease Expires . . . . . . . . . . : 12 April 2015 20:46:52
   Default Gateway . . . . . . . . . : 80.235.149.49
   DHCP Server . . . . . . . . . . . : 62.253.131.192
   DNS Servers . . . . . . . . . . . : 194.168.4.123
                                       194.168.8.123

The IP address isn't the static IP address the business is supposed to have..
I had no internet access and couldn't ping the default gateway - but did have ARP to it:

Code:

80.235.149.49         e0-2f-6d-6c-d8-da     dynamic

Possibly I got dumped into the walled garden "autoregister" mode network?

PPPoE produced absolutely no response.
One thing I forgot to do was to try spoofing the MAC of the cable modem on my machine or ethernet router

I now wonder if that is all that needs to be done? Or go through the Autoregister stuff, if that is even still a thing?

This is where you'd need to start up the L2TP dialler to whatever IP you guessed according to Ignition's hints above.

---------- Post added at 16:55 ---------- Previous post was at 16:54 ----------

Quote:

Originally Posted by sebyoung

I had the same result when I connected the SH to our DrayTek Vigor 2860. The IP address was not our static IP (I believe it was 80.193.19.151 with a default gateway of 80.193.19.145). I did try spoofing the MAC address of the SH but it didn't make a difference.

You're not supposed to have the correct IP or internet access in this mode. This is what the L2TP/PPP tunnel is for. The IP given to you via the modem is only there to allow you dial up the VPN.

sebyoung · 08-04-2015, 17:12

Understood. I tried to use this IP as the L2TP server IP address along with the gateway IP. I then specified the static IP but couldn't get it to work.

ccarmock · 08-04-2015, 21:36

I wonder in that mode (which does look like Wall garden I agree) whether the business SH can get to the PPP/L2TP endpoints so that the tunnel can be established only....

huwjr · 09-04-2015, 09:29

I feel like we're going round in circles now, read the thread perhaps? just a suggestion..

drsox · 09-04-2015, 11:54

I did read it - it still isn't clear what settings are required to get it working. (Other than the lazy multi-static ip range upgrade).
Helpful comment though, next time can you link to the page or post that contains the information people are supposed to have read? 10 pages of reading with mostly "stupid business hub crashed again" posts with little information doesn't help, especially as you seem to already know that the information we need exists and (I presume) can find it easier than I can.

huwjr · 09-04-2015, 12:10

Quote:

Originally Posted by drsox

One thing I forgot to do was to try spoofing the MAC

I tried this, makes no difference.

Quote:

Originally Posted by drsox

I did read it - it still isn't clear what settings are required to get it working.

It is very very clear from what you read here, and what Virgin say should happen (and doesn't, but does on Residential lines) that Modem mode 100% does not work.

You can continue to try and find a work around but I don't believe you'll have any luck, it's a needle in a haystack without knowing their exact topology.

Others are also trying to troubleshoot a known-buggy firmware, that has been updated and re-released on the same version number. there is no hope!

By you, I do not necessarily mean you personally, I'm observing the amount of people who still think this is possible.

qasdfdsaq · 09-04-2015, 12:22

Quote:

Originally Posted by ccarmock

I wonder in that mode (which does look like Wall garden I agree) whether the business SH can get to the PPP/L2TP endpoints so that the tunnel can be established only....

That's the idea. I suspect you'd also be able to get through to the same endpoint with your own router in modem mode, if you follow Igni's tips on figuring out what your endpoint is.

That said it's possible the endpoints don't actually care where you're dialling in from, you may be able to use any, and not just your local one.

ccarmock · 10-04-2015, 19:57

Had a call from VM Business today. I asked about 152 Mb/s with fixed IP address - still work in progress, current estimate 2 months approx. till launch.

drsox · 12-04-2015, 17:53

Still stubbornly refusing to give up even though others claim it isn't possible to get single static on the Business Hub:

Compared to last time I tried, today I was given a different set of IPs
Last time:
IPv4 Address. . . . . . . . . . . : 80.235.149.51(Preferred)
Default Gateway . . . . . . . . . : 80.235.149.49
Today:
IP Address: 82.35.50.221
Gateway: 82.35.50.209

L2TP to any of the IPs mentioned didn't work

Sad times.. getting pretty annoyed with the superhub dropping off the LAN. Any sneaky method of going back to the pre-modem only firmware as that one didn't seem to have stability issues.

ccarmock · 12-04-2015, 18:20

Quote:

Originally Posted by qasdfdsaq

That said it's possible the endpoints don't actually care where you're dialling in from, you may be able to use any, and not just your local one.

That's a good point - one of the benefits of this way to deliver fixed IP addresses was the ability to 'take them with you' if you change location, or so I was told when ordering, therefore it's likely that a give ID/Password would work on any of the endpoints.

qasdfdsaq · 13-04-2015, 10:27

Quote:

Originally Posted by drsox

Still stubbornly refusing to give up even though others claim it isn't possible to get single static on the Business Hub:

Compared to last time I tried, today I was given a different set of IPs
Last time:
IPv4 Address. . . . . . . . . . . : 80.235.149.51(Preferred)
Default Gateway . . . . . . . . . : 80.235.149.49
Today:
IP Address: 82.35.50.221
Gateway: 82.35.50.209

L2TP to any of the IPs mentioned didn't work

Sad times.. getting pretty annoyed with the superhub dropping off the LAN. Any sneaky method of going back to the pre-modem only firmware as that one didn't seem to have stability issues.

Of course not. You're not running VM's L2TP server on your own computer so why would trying to connect to yourself ever work?!

Read this post as I've already suggested three times to figure out what IP you should be using.

If you still can't figure it out try either:
lutn-pppsm-1.network.virginmedia.net [194.145.149.95] or
croy-pppsm-1.network.virginmedia.net [194.145.148.253]

drsox · 13-04-2015, 13:57

Quote:

L2TP to any of the IPs mentioned didn't work

Quote:

Originally Posted by qasdfdsaq

Of course not. You're not running VM's L2TP server on your own computer so why would trying to connect to yourself ever work?!

I should have been clearer.. I mean the IPs mentioned in the thread (and the post you linked to), not the ones I had quoted in my post..

As you say - why would connecting to myself work

qasdfdsaq · 13-04-2015, 17:48

Oh. Sorry. In that case... Hmm. Shame.

Are you able to ping or traceroute any of the pppsm IPs? I'd be curious if there is internal connectivity at all, as there don't seem to be routes advertised externally.

sebyoung · 18-04-2015, 11:55

Gave up and bought the block of 5 IPs.

Sephiroth · 18-04-2015, 12:22

Am I right with the following deductions (for a business case that includes VM Business Broadband):

1. VM Business Broadband with SH is a consumer grade service.

2. In Router mode, a static IP address is provided (is it publicly routable?)

3. In modem mode, a publicly routable dynamic IP address is provided.

4. For now, modem mode is somewhat broken.