Youtube V6 App screen blank for video playback
22-08-2021, 13:24
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#1
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Youtube V6 App screen blank for video playback
Today the YouTube app on our V6 has blank screen for video playback. Anyone else with this?
It's not just one video, it's doing it on the ads too, the interface is showing but not the picture.
There's too much live programming and recording happening today to allow me to reboot the before anyone suggests it.
I've resorted to the Roku version of the app in the meantime.
A tooltip came up at one point to inform about new features, so it's possible there's been an app update amd this is responsible. The app has been fine for last 3 consecutive days of extensive use.
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22-08-2021, 13:53
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,856
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Re: Youtube V6 App screen blank for video playback
I turned on the V6 yesterday to be met with a red screen. 3 power cycles before it returned to normal.
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22-08-2021, 15:39
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#3
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cf.mega poster
Join Date: Jun 2003
Posts: 8,925
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by cheekyangus
Today the YouTube app on our V6 has blank screen for video playback. Anyone else with this?
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It's working OK for me. Try reseating the HDMI lead. If that doesn't fix it, you will need to reboot.
Quote:
Originally Posted by Taf
I turned on the V6 yesterday to be met with a red screen. 3 power cycles before it returned to normal.
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Which red screen? But none of them are good news. I suspect your box doesn't have long left.
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22-08-2021, 17:34
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#4
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by spiderplant
It's working OK for me. Try reseating the HDMI lead. If that doesn't fix it, you will need to reboot.
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I'm surprised the HDMI lead could only be affecting one thing, TV channels work fine, as do other apps like Netflix.
Thanks.
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22-08-2021, 18:21
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 8,925
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by cheekyangus
I'm surprised the HDMI lead could only be affecting one thing, TV channels work fine, as do other apps like Netflix
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It can, but that isn't why I suggested it. Reseating the cable will reset the video hardware without needing to reboot.
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22-08-2021, 18:46
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#6
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,856
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by spiderplant
Which red screen? But none of them are good news. I suspect your box doesn't have long left.
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It was the normal "waking up" screen, but all red, like when a CRT loses the 2 other rasters.
Flipping back to terrestrial TV showed it wasn't the TV itself.
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22-08-2021, 19:13
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#7
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cf.mega poster
Join Date: Jun 2003
Posts: 8,925
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by Taf
It was the normal "waking up" screen, but all red, like when a CRT loses the 2 other rasters.
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Ah ok. That's not so bad. See how it goes. (There are some all-red error message screens that tend to be serious. I thought you had one of those)
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22-08-2021, 19:35
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#8
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by spiderplant
It can, but that isn't why I suggested it. Reseating the cable will reset the video hardware without needing to reboot.
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Is "reseating" it pulling it entirely out, or just a bit of moving in place?
I'm thinking the latter as I think you wouldn't have used the term otherwise.
And at which end? The box side, the TV side, or both?
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22-08-2021, 22:17
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#9
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cf.mega poster
Join Date: Jun 2003
Posts: 8,925
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Re: Youtube V6 App screen blank for video playback
Pull out a plug completely, push it back in again. Doesn't matter which end - whichever is easiest to get to.
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08-09-2021, 19:52
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#10
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Youtube V6 App screen blank for video playback
I'm not able to access the Prime app or the BBC iPlayer app, when I choose one of them I only get a blank screen.
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08-09-2021, 19:53
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#11
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,620
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by Mad Max
I'm not able to access the Prime app or the BBC iPlayer app, when I choose one of them I only get a blank screen.
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Presumably, you’ve tried a re-boot, Max?
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08-09-2021, 20:03
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#12
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cf.mega poster
Join Date: Jun 2003
Posts: 8,925
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Re: Youtube V6 App screen blank for video playback
And reboot your Hub
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08-09-2021, 20:27
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#13
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Youtube V6 App screen blank for video playback
Quote:
Originally Posted by OLD BOY
Presumably, you’ve tried a re-boot, Max?
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Not recently, OB, but will give that a go first, thx.
---------- Post added at 20:27 ---------- Previous post was at 20:26 ----------
Quote:
Originally Posted by spiderplant
And reboot your Hub
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Will do, thx.
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