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It was on the BBC News channel this morning that VM have, along with other companies, signed up to a scheme wheras a customer is to be made liable for only the first £100 of fraudulent costs arising as a result of theft or loss of their mobile phone.
That's too sensible an idea for companies wanting to make a profit. I tried to get my daughter's credit limit dropped to £20, but VM would not budge from the "standard" £50.
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Re: Virgin Media signs £100 bill limit.
I recall when I had my Virgin Mobile contract they asked what credit limit I wanted - and I put it down to I think £50. That was for charges over and above the contract amount. That was quite a while ago, so they've always had something like that.