Can't Get RedEye To Work on 1000 Pace Box

[sherer]

Hi

I've just puchased the RedEye II from www.redremote.co.uk and installed with with my MCE machine. I've got a 1000 Pace STB. I've connected this up to the STB ok I think, have tried the Blaster In and Blaster Out ports and currently have it in the Blaster Out port. Have followed the MCE instructions on the Red Eye website but I can't get the MCE remote to change the channels on the STB. I've tried moving the IR Emitter all over the place with no luck at all. Right on top of the red eye and abit further away. The IR Emitter doesn't always light up red whenever I use the MCE remote though ? I have 2 ports on the MCE IR Blaster and will try the second one tonight is currently plugged into port 1.

I can see the redeye remote lighting up when I use the MCE remote but nothing else happens.

Does it matter that the redeye sites below the MCE IR box ?

Can someone offer me some advice please.

Paul

[Mike Harrison]

Some STBs can be sensitive to positioning, but it is usually not too critical.
When MCE sends a channel command you should see 3 flashes from the RedEye LED in response to MCE, and you should see the STB's lower green LED flash immediately after each RedEye flash.
Proximity to the MCE IR box should not be a problem.

Email me at mike@redremote.co.uk if you still have problems.