Blasted Toys 'r' Us!!

[squiggs1982]

Got this blasted email tonight! Itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s in stock, theyââ‚ ¬Ã¢â€žÂ¢ve taken my money, why wont they sent me my mac?!!!



Thank you for your recent order that was placed with PC World.



Unfortunately, there has been a delay in the dispatch of your order, which will have an affect upon delivery. You should now receive delivery within 7 working days.



At the point of dispatch from our warehouse, you will receive a further email, advising of the parcel details and how to track the delivery.



This email is for your information only, and does not require a response.If you do wish to respond to this mail please do so via our customer services department, details of which are available on the web site.



Apologies for any inconvenience this delay may cause



Regards,



Stock Control Team

PC World Direct

Originally Posted by squiggs1982

Got this blasted email tonight! Itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s in stock, theyââ‚ ¬Ã¢â€žÂ¢ve taken my money, why wont they sent me my mac?!!!



Thank you for your recent order that was placed with PC World.



Unfortunately, there has been a delay in the dispatch of your order, which will have an affect upon delivery. You should now receive delivery within 7 working days.



At the point of dispatch from our warehouse, you will receive a further email, advising of the parcel details and how to track the delivery.



This email is for your information only, and does not require a response.If you do wish to respond to this mail please do so via our customer services department, details of which are available on the web site.



Apologies for any inconvenience this delay may cause



Regards,



Stock Control Team

PC World Direct

You bought a MAC, see thats why they wont send it to you, they think you have more money than sense lol

[Pritch]

Originally Posted by timewarrior2001

You bought a MAC, see thats why they wont send it to you, they think you have more money than sense lol

You're only jealous because you can't afford one.

(I'm pining for a Powerbook)

[squiggs1982]

lol yeah, you're probably right! Just haven't used a mac in years and I did like them so i thought I'd make my new laptop purchase an ibook. All I really use my laptop for is typing at uni and browsing the web. Plus, I very much like the look of this GarageBand that's shipping with iLife 4.

Hey, I'm a student! I'm supposed to be reckless and carefree!

[Theodoric]

Originally Posted by squiggs1982

Got this blasted email tonight! Itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s in stock, theyââ‚ ¬Ã¢â€žÂ¢ve taken my money, why wont they sent me my mac?!!!



Thank you for your recent order that was placed with PC World.
<Snip - Litany of excuses from PC World>
PC World Direct

Is PC World owned by Toys 'R' Us? Does this mean, as experience would suggest, that the staff are interchangeable?

[paulyoung666]

Originally Posted by squiggs1982

lol yeah, you're probably right! Just haven't used a mac in years and I did like them so i thought I'd make my new laptop purchase an ibook. All I really use my laptop for is typing at uni and browsing the web. Plus, I very much like the look of this GarageBand that's shipping with iLife 4.

Hey, I'm a student! I'm supposed to be reckless and carefree!

i am still of the opinon that ppl shouldnt be charged until the order is dispatched , cheeky b@st@rds

[ic14]

Originally Posted by timewarrior2001

You bought a MAC, see thats why they wont send it to you, they think you have more money than sense lol

Its Mac not MAC!
Sheesh it doesnt matter that its a mac or not, they have no reason for the delay at all.

[Atomic22]

just a point but why didnt you just go to pcworld and buy it over the counter?
then again you should have gone to toys'r'us because their pcs are cheaper and better than pcworlds and also the staff that sell them are more knowledgable than the staff at pcworld.........
the staff who man the checkouts are complete morons though

[squiggs1982]

Originally Posted by ic14

Its Mac not MAC!
Sheesh it doesnt matter that its a mac or not, they have no reason for the delay at all.

They do say that it can take 5-7 working days. I payed using a finance agreement and deposit. they took the deposit the other day after I had sent my completed and accepted finance agreement and then they sent me back my copy and even the bloody till reciept! Yet they still think it will take seven days!

This isn't actually a flaming thread, they've been fine otherwise. I'm just venting my frustration! By the time I get it it will have been a fortnight since ordering.

I can accept the fact that they need a bit of time to process the credit agreement and wotnot, but once thats all finished, why does it take a huge company like that so long to deliver? I ordered a couple of hundred quids worth of extras from microwarehouse this morning and expect them tomorrow! Pull yer socks up PC World!

[squiggs1982]

Originally Posted by Atomic22

just a point but why didnt you just go to pcworld and buy it over the counter?
then again you should have gone to toys'r'us because their pcs are cheaper and better than pcworlds and also the staff that sell them are more knowledgable than the staff at pcworld.........
the staff who man the checkouts are complete morons though

They only had powerbooks which I would like, but sadly can't afford!

[2||Para]

Hehe have to agree with that,

just a point but why didnt you just go to pcworld and buy it over the counter?
then again you should have gone to toys'r'us because their pcs are cheaper and better than pcworlds and also the staff that sell them are more knowledgable than the staff at pcworld.........
the staff who man the checkouts are complete morons though

PC World staff at Peterboro tried to tell me Counter-Strike wouldnt run on Windows 98! Very amusing being as CS uses the Quake 1 engine originally designed to run on 98!

I pointed this out and explained that this is the reason i need a copy of 98 so i can compare it to my system running XP and was basically told " no mate i think you are mistaken"

[2||Para]

Oh Why didnt my quote work?

Originally Posted by Atomic22

just a point but why didnt you just go to pcworld and buy it over the counter?
then again you should have gone to toys'r'us because their pcs are cheaper and better than pcworlds and also the staff that sell them are more knowledgable than the staff at pcworld.........
the staff who man the checkouts are complete morons though

No they're not!!! I worked for Toys R Us for 4 years and had to work on the Multimedia section a lot of times, and can confirm that we hardly recieved any training. Ahhhhhh just thinking about my time there makes me scream