BroadJump reporting Malfunctioning Network Adapters

jamesglen · 12-02-2004, 11:00

Hi

, good morning all,

When running BroadJump to gain connection to broadband the install reports that I have malfunctioning network adapters.

I'm running XP and these (4 of them) adapters appear to be the same USB 3COM WLAN adapter I completely uninstalled 6 months ago.

I go to device manager, list all hidden devices and they do not appear in the list any where. I guess there are still rogue entries in the Registry for this card.

Three things I really need to know:

a) is there anyway to force BroadJump to run regardless
b) is there anyway to safely remove these rogue Registry entries
c) can I register my MAC address and configure IE on the NTL service without running BroadJump?

I've got a STB.

Any help would be greatly appreciated,

Jimbo

Stuartbe · 12-02-2004, 11:04

Quote:

Originally Posted by jamesglen

Hi

, good morning all,

When running BroadJump to gain connection to broadband the install reports that I have malfunctioning network adapters.

I'm running XP and these (4 of them) adapters appear to be the same USB 3COM WLAN adapter I completely uninstalled 6 months ago.

I go to device manager, list all hidden devices and they do not appear in the list any where. I guess there are still rogue entries in the Registry for this card.

Three things I really need to know:

a) is there anyway to force BroadJump to run regardless
b) is there anyway to safely remove these rogue Registry entries
c) can I register my MAC address and configure IE on the NTL service without running BroadJump?

I've got a STB.

Any help would be greatly appreciated,

Jimbo

You need to check the device manager in safe mode and remove the ofending entries from the network adaptor section of device manager.

HTH

A great big

to the forum BTW...

jamesglen · 12-02-2004, 11:16

Quote:

Originally Posted by stuartbe

You need to check the device manager in safe mode and remove the ofending entries from the network adaptor section of device manager.

HTH

A great big

to the forum BTW...

Thanks for the v. prompt answer and thanks for the welcome!
I'll try it when I get home this evening....

Nemesis · 12-02-2004, 11:17

Have to ask ..... why install the software at all ????

jamesglen · 12-02-2004, 11:22

Quote:

Originally Posted by Nemesis

Have to ask ..... why install the software at all ????

Well, if I could get away without doing that it would be great.

Any instructions on how? I couldn't seem to get to the Reg site when I tried it last night after the failure with the BroadJump software.

Stuartbe · 12-02-2004, 11:31

Quote:

Originally Posted by jamesglen

Well, if I could get away without doing that it would be great.

Any instructions on how? I couldn't seem to get to the Reg site when I tried it last night after the failure with the BroadJump software.

You can use the registration page.

I forget what it is ATM - will post it for you...

You will only need the NTL disk for usb drivers - Though as anyone here will tell you - Avoid the usb like the plauge !!!

Nemesis · 12-02-2004, 11:33

Quote:

Originally Posted by jamesglen

Well, if I could get away without doing that it would be great.

Any instructions on how? I couldn't seem to get to the Reg site when I tried it last night after the failure with the BroadJump software.

The Correct connect/BroadJump software kept crashing on my PC, so I removed it. As long as the Network card is in it "default" state, i.e. no IP address assigned, you should be able to let the PC get the IP address etc that it needs.

What you can do is specify your own DNS servers, I set 194.42.224.130 and 194.42.224.131, but thats the only settings.

The first time you try it may take a minute or so, but after that it's fine

jamesglen · 12-02-2004, 11:42

Quote:

Originally Posted by stuartbe

You can use the registration page.

I forget what it is ATM - will post it for you...

You will only need the NTL disk for usb drivers - Though as anyone here will tell you - Avoid the usb like the plauge !!!

It's okay as I'm not using that rubbish USB/Ethernet adapter.

I couldn't get to: https://autoreg.autoregister.net/start.html as described in the manual, although I've got a 10.xxx.xxx.xxx IP Address.......

jamesglen · 12-02-2004, 11:43

Quote:

Originally Posted by Nemesis

The first time you try it may take a minute or so, but after that it's fine

Patience *is* a virtue. I guess I'll try it again later on this evening......

Thanks for all you help guys.

Stuartbe · 12-02-2004, 11:52

Quote:

Originally Posted by jamesglen

Patience *is* a virtue. I guess I'll try it again later on this evening......

Thanks for all you help guys.

No problem - good luck m8

Foo Fighter · 12-02-2004, 13:31

Never ever install the junk they give you on cds, i cant believe there making this broadband medic now...