Signal problem/loss of service

[James Vertigan]

Was watching Simpsons last night at about 6:10, and then the screen went blank for ages but eventually came back on... then it happened again a short while later?

Was this just one of NTL's famous problems with the signals on the box being too high, or was it due to some sort of local outage?

During the loss of service, the second light on the STB went out, so I presume it was something to do with my network connectivity....

[paulyoung666]

just checked and there is / was nothing specific on the server status page , although there is a lot of work going on at the moment , it might just be one of those things , mind you it might be worth contacting ntl and asking them to check it out for you anyway

[Stuartbe]

Originally Posted by James Vertigan

Was watching Simpsons last night at about 6:10, and then the screen went blank for ages but eventually came back on... then it happened again a short while later?

Was this just one of NTL's famous problems with the signals on the box being too high, or was it due to some sort of local outage?

During the loss of service, the second light on the STB went out, so I presume it was something to do with my network connectivity....

You lost the signal during the simpsons

That is realy realy bad !!!!!!!!

Ring ntl and get them to look into it - may help if you speak like homer when you ring up. Lots of DOH!s and WhoHoos !!!!