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I recently moved house so decided to cancel my NTL services (phone,tv and internet). I called NTL up and payed my last bill as well as telling them to stop all services, plus my new address. I havent received a letter confirming cancellation or my last NTL bill. Is there anyone on here who can double check to see if it is indeed cancelled?
Same here, paid my last bill on the 13th August but never got a confirmation, so I may be getting red reminders at my old address! I cancelled over the phone too.
Phone them again and check that they have cancelled the services. Thankfully billing are reasonably easy to get through to and can tell you if the cancellation request went through ok.
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