Tivo not restored after being cut off....
17-07-2013, 21:25
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#1
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Inactive
Join Date: Aug 2011
Posts: 4
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Tivo not restored after being cut off....
Hi all,
I was cut off today for not paying my bill (bank ballsed up, several times etc but thats by the by)
Reason I am posting is because my internet, phone and upstairs "normal" V+ box were all restored to full service within 2 hours, and all at the same time, yet my TIVO box has not been, and is still displaying the message "Account Closed" .
Any ideas? :S is this normal?
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17-07-2013, 21:28
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#2
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cf.mega poster
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: Tivo not restored after being cut off....
Quote:
Originally Posted by kj999
Hi all,
I was cut off today for not paying my bill (bank ballsed up, several times etc but thats by the by)
Reason I am posting is because my internet, phone and upstairs "normal" V+ box were all restored to full service within 2 hours, and all at the same time, yet my TIVO box has not been, and is still displaying the message "Account Closed" .
Any ideas? :S is this normal?
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Happened to me once. I was on holiday spending recklessly and didn't have enough to cover the Direct Debit. When I got home everything was cut off. I called and payed by debit card. I seem to remember TiVo taking ages to come back on. I'm sure it was as much as 8 hours!
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17-07-2013, 21:32
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#3
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Inactive
Join Date: Aug 2011
Posts: 4
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Re: Tivo not restored after being cut off....
Quote:
Originally Posted by Chad
Happened to me once. I was on holiday spending recklessly and didn't have enough to cover the Direct Debit. When I got home everything was cut off. I called and payed by debit card. I seem to remember TiVo taking ages to come back on. I'm sure it was as much as 8 hours!
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ok thanks, cheers Chad. Guess i'll just have to be patient then.... not a virtue i possess unfortunately!!
Why the hell does the most advanced piece of kit take the longest to come back on?! ah well.... 
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17-07-2013, 21:37
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: Tivo not restored after being cut off....
Go to Help&Settings -> Settings -> Network, and tell it to connect to the Virgin Media Service
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17-07-2013, 22:09
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#5
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Inactive
Join Date: Aug 2011
Posts: 4
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Re: Tivo not restored after being cut off....
Quote:
Originally Posted by spiderplant
Go to Help&Settings -> Settings -> Network, and tell it to connect to the Virgin Media Service
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ah bugger! I remember this from last time now! d'oh! cheers mate
---------- Post added at 22:09 ---------- Previous post was at 21:49 ----------
Quote:
Originally Posted by spiderplant
Go to Help&Settings -> Settings -> Network, and tell it to connect to the Virgin Media Service
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actually just doing this and its stuck on the final step "Loading info" for ages at 39%....
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18-07-2013, 08:34
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: Tivo not restored after being cut off....
Did it finish?
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18-07-2013, 09:43
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#7
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Inactive
Join Date: Aug 2011
Posts: 4
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Re: Tivo not restored after being cut off....
Quote:
Originally Posted by spiderplant
Did it finish?
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Yes it did, all back to normal, cheers mate!
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