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Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Old 31-12-2011, 20:13   #1
karl2k9
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Are Virgin Media Broadband users also able to use the Dial Up internet service?
Hi, I'm a Virgin Media Broadband user and was wondering if I'm also able to use Virgin Media's (0800 number) Dial Up internet service? Does anyone know if it's possible + what the number is and if the login details are the same as I use to log into the Virgin Media website?

I've tried looking for answers on Virgin Media's website without any success.

Thanks in advance.
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Old 31-12-2011, 20:25   #2
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
found this and this1 with google
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Old 01-01-2012, 22:20   #3
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by Scrubbs View Post
found this and this1 with google
Hi, thanks for those links. I've just tried using that 0844 number but don't seem to be able to connect using my usual virgin media id and password. So it looks like it probably isn't possible for broadband users.
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Old 01-01-2012, 22:39   #4
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
Pretty sure broadband and dial-up accounts are separate. If you move from dial-up to broadband the dial-up account linked to your phone number is removed.
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Old 02-01-2012, 01:21   #5
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
I think the dialup service is a chargable extra you need to subscribe to seperately. Which is a shame, because my friend in the US gets 30mbit fiber to the home, and a seperate dialup account free of charge, in case the broadband should ever fail, and if the failure lasts more than 3 days, she gets free credit on her USB internet dongle gizmo, so she has some form of broadband till its fixed.

All that for just $35.00 a month.

I feel that I need to point out in fairness, that she has to have all her services with them, in order to qualify. Thats TV, Landline and Mobile. Her final monthly bill is over $100.
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Old 02-01-2012, 07:09   #6
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
It used to be a free backup service for all customers with BBI but was discontinued. No one used it.
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Old 02-01-2012, 07:12   #7
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by Nopanic View Post
It used to be a free backup service for all customers with BBI but was discontinued. No one used it.
Its been discontinued for a few months now.

The are plenty of free dialup services available and you only pay for the time you are online http://www.bing.com/search?q=free+di...ox&Form=IE8SRC
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Old 02-01-2012, 07:14   #8
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by Masque View Post
Its been discontinued for a few months now.

The are plenty of free dialup services available and you only pay for the time you are online http://www.bing.com/search?q=free+di...ox&Form=IE8SRC
I wasn't suggesting I just disconnected it as part of my post
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Old 02-01-2012, 07:18   #9
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by Nopanic View Post
I wasn't suggesting I just disconnected it as part of my post
Some people still want it so giving them an option if required, I would just use my smart phone if no connection at home though as it is paid for as part of my package.
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Old 02-01-2012, 11:50   #10
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by Masque View Post
Some people still want it so giving them an option if required, I would just use my smart phone if no connection at home though as it is paid for as part of my package.
I wasn't questioning your helpful link lol .. Ah forget it
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Old 02-01-2012, 13:26   #11
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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I wasn't questioning your helpful link lol .. Ah forget it
I take it you missed my smiley.
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Old 02-01-2012, 13:38   #12
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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I take it you missed my smiley.
no, but you missed my point completely.
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Old 02-01-2012, 13:39   #13
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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no, but you missed my point completely.
As in disconnected! that was so obvious.
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Old 02-01-2012, 13:57   #14
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
I found out that the freephone number for VM dial up is 0800 519 0100, but again I've had no luck connecting to it with my broadband account login.
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Old 02-01-2012, 14:04   #15
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Re: Are Virgin Media Broadband users also able to use the Dial Up internet service?
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Originally Posted by karl2k9 View Post
I found out that the freephone number for VM dial up is 0800 519 0100, but again I've had no luck connecting to it with my broadband account login.
Yeah you'll find out why by reading this thread ..
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