NTL offer 3 for £30

[Pia]

Hi everyone, i have just been watching that sky channel 666, the ntl broadband one, and ntl have an offer of 3 for £30.
The tv base pack, 1 meg broadband and the phone all for £30.
I assume this offer is only open for new customers. Does anyone know of any loopholes for this as i wouldn't mind taking this as it would save me a lot of money!
I was told to leave ntl and start again as a new customer.
Would this work? And would it be a lot of hassle?
Thanks!!

[Chris W]

It doubt leaving and returning would work, as ntl would have a record of you being an old customer.

Also it would require a new stb and cable modem and waiting for installation of the new equipment etc etc thus a period of probably a fortnight or more with no internet/ tele/ phone

[highlandlassie]

I was advised of the same in my hometown yesterday in the shopping centre. Was advised to cancel what I have now in my own name - hubby phone up and get everything in his name -

[timmyf2371]

It may work but it's a lot of hassle. Plus these offers tend to be for "genuine" new customers.

Another point is the 1meg broadband - I see from your services you have this already, but is this the "old" 1meg or the new one? Since this offers seems likely to be the 1meg BB capped @ 3GB p/m.

i phoned up a couple of months ago to be put on the 3 for £30 deal and was told it was for new customers only. I stated that it did not show this anywhere on the NTL tariff guide and therefore should be available to existing customers unless stated otherwise. After a bit of semi-aggressive arguing about it, the guy 'spoke to his supervisor' and told me I was perfectly right and put me immediately on the 3 for £30 deal. So dont let them away with telling you its for new customers only as that is not the case, evidently.

[GazzaB]

Hi Piaswales,
I can see no issue with you being able to take up this deal. Reps and sales will advise you to cancel and re-sign up so they get commission and you get a better deal (Rightly or wrongly!) It's possible though that retention will offer you this to stop you disconnecting in the first place as you would be 'churning' effectively even though you would then be signing straight back up.

Remember though if you do take this option then a new 12 month contract will apply!

again, this is not right, I wasn't put on a new 12 month contract when I switched to the 3 for £30 deal. Why should you be? you are only switching your subscription levels and not trying to cancel anything. Your original contract doesnt state anywhere that you have to remain at a certain subscription level for the duration or incur a new contract. Dont take their crap, they'll try and take the mickey for as long as they can get away with it.

If they advertise a service on an official document(tariff guide), with no special conditions attached in writing(new customers only, new subscription required etc) then they have to honour it or else its false advertising. They will try their best not to honour it(especially if you are an existing customer) but if you stick to your guns then you should get what you are after. After all , you are the paying customer.

[scrotnig]

Originally Posted by dgr1577

again, this is not right, I wasn't put on a new 12 month contract when I switched to the 3 for £30 deal. Why should you be? you are only switching your subscription levels and not trying to cancel anything. Your original contract doesnt state anywhere that you have to remain at a certain subscription level for the duration or incur a new contract. Dont take their crap, they'll try and take the mickey for as long as they can get away with it.

If they advertise a service on an official document(tariff guide), with no special conditions attached in writing(new customers only, new subscription required etc) then they have to honour it or else its false advertising. They will try their best not to honour it(especially if you are an existing customer) but if you stick to your guns then you should get what you are after. After all , you are the paying customer.

I used to work in Retentions.

I don't know how it is done now as the department has moved. When I did it, we didn't insist on a new 12 month contract, however if someone was offered a monthly discount, if they then cancelled while that discount was still running, all of the discount so far given would be claimed back on the final bill.

So if someone was offered £10 off a month for a year, and cancelled after 8 months we'd claim back £80.

Some discounts are only for three or six months so obviously if cancelling outside of that time period there wasn't a problem.

[Pia]

Hi everyone thanks for all your good advice!
I have just this minute actually rang NTL having read the replies to my thread, and without even questioning me he arranged for somebody come to my house tomorrow afternoon and set up my Ntl digital TV!!!!
I am absolutely amazed!! This is going to save me soo much money, as much as i will miss having sky!
Thanks everyone...and spread the word this is a fantastic offer saving me personally £17 a month (currently on sky family pack!)
1 meg broadband £10.50 per month
Ntl base pack - £10 per month
Phone - £9.50 per month

[Pia]

I hope some others will save money by taking the offer, let me know if anyone hears a different story.

[Marge]

Originally Posted by piaswales

I hope some others will save money by taking the offer, let me know if anyone hears a different story.

Existing customers who are already on the packages are not eligible to swop over to the 3 for £30 offer, certain conditions to the offer.....

[allieyoung666]

What I have seen by me mums I think I will stay the way we are thanks!!

[Pia]

Originally Posted by piaswales

Hi everyone thanks for all your good advice!
I have just this minute actually rang NTL having read the replies to my thread, and without even questioning me he arranged for somebody come to my house tomorrow afternoon and set up my Ntl digital TV!!!!
I am absolutely amazed!! This is going to save me soo much money, as much as i will miss having sky!
Thanks everyone...and spread the word this is a fantastic offer saving me personally £17 a month (currently on sky family pack!)
1 meg broadband £10.50 per month
Ntl base pack - £10 per month
Phone - £9.50 per month

But i just did...!

[djstevie]

Originally Posted by piaswales

But i just did...!

Remember if your cancelling your Sky to give 30days notice to cus services.

[ian@huth]

If you cancel Sky (a mistake in my eyes) make sure that you keep hold of the digibox which is your property if you have had Sky for over 12 months. You will still be able to get a lot of channels without a subscription. Take your viewing card out and scroll through the channels to see which.