Delayed and duplicate emails
26-07-2004, 11:43
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#1
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Inactive
Join Date: Jun 2003
Location: London
Posts: 2,974
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Delayed and duplicate emails
I seem to have a problem similar to, but not the same, as that recently reported by Dr Toxic. This morning I received duplicate copies of an email sent to me yesterday. However, I also received 4 copies of a confirmation message sent to me on 1 June. I know that I never received this latter message at the time because I emailed the firm asking why I had not had a confirmation.
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26-07-2004, 12:33
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#2
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Inactive
Join Date: Nov 2003
Location: York
Posts: 92
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Re: Delayed and duplicate emails
Count yourself lucky, I still can't receive anything
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26-07-2004, 13:17
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#3
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Delayed and duplicate emails
My email has been shocking for the past few days taking ages to download on all accounts, usually timing out.
I have just managed to get messages from one account downloaded and there is one message that appears 9 times, all with slightly different times varying from one minute to ten minutes between them.
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26-07-2004, 17:22
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#4
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Guest
Location: East London (ex-C&W)
Services: XL broadband
ntl250 modem
Posts: n/a
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Re: Delayed and duplicate emails
Quote:
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Originally Posted by ianathuth
My email has been shocking for the past few days taking ages to download on all accounts, usually timing out...
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Same here.
I assumed it was due to the 'email maintenance' on the service status page. But according to that, it was resolved yesterday.
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27-07-2004, 05:14
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#5
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Guest
Location: Sutton in Ashfield.
Services: Virgin, phone and 50meg Broadband.
Posts: n/a
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Re: Delayed and duplicate emails
Same here, got 1 mail 11 times yesterday.
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27-07-2004, 05:20
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#6
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Inactive
Join Date: Nov 2003
Location: Leeds - the dog house
Age: 49
Services: Email me for a current price list
Posts: 8,270
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Re: Delayed and duplicate emails
Yesterday I joined a mailing list and sent a message to the list. I never received a copy of the email I sent, nor did I receive the two replies as shown in the archive for the list. So that's three emails MIA, presumably because of the work on the email servers.
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27-07-2004, 10:26
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#7
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Inactive
Join Date: Jul 2003
Location: Bromley
Age: 48
Posts: 2,688
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Re: Delayed and duplicate emails
there seems to be some work being done on the e-mail servers at the moment. Response times are alot longer than usual. It seems like the servers are being taken out of action and not synchronising correctly. I think this is due to the maintenance work they are doing at the moment as listed on the status page of the ntl site. If it still happens after that is taken off then log a call with CS
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