Caller ID - compatible phones

[brettjbuckley]

I wanted "Caller ID" and so I phoned customer services and asked them if they had a list of which phones were compatible and which were not as I was about to buy a new phone.

No.

All that the desk girl could tell me was that "NTL phones with caller ID capability will work". She would not offer any information on other brands.

Now, is this because the other brands, (BT and so on) genuinely don't work or is it just more sales by NTL?

I'd like a BT phone as they look and feel nicer but I don't have the option to try one first.

Brett.

[Neil]

What area are you in as some (most) ntl areas do not offer Caller I.D.

At the end of the day-Caller I.D is Caller I.D, if you can get it-any phone that supports it will support it (if that makes sense!)

[Graham F]

I don't think thats true Neil, I have from experience seen phones that have a Caller Disp facility on them not work on the ntl network. Ntl do have a list of compatible phones which is tiny however more phones work on the network than that (if that makes sense?!?) but my no means do all phones work!

[orangebird]

Originally Posted by brettjbuckley

I wanted "Caller ID" and so I phoned customer services and asked them if they had a list of which phones were compatible and which were not as I was about to buy a new phone.

No.

All that the desk girl could tell me was that "NTL phones with caller ID capability will work". She would not offer any information on other brands.

Now, is this because the other brands, (BT and so on) genuinely don't work or is it just more sales by NTL?

I'd like a BT phone as they look and feel nicer but I don't have the option to try one first.

Brett.

Brett, if you want to pm me your postcode I'll double check that you can get caller id.

The ntl phones are good phones. Not sure (if you say you can't try a BT one first) why you think BT's are any better than ntls though....

Why not buy one from Argos on the 16 (??) days returns policy though if you really want a BT one..

Just a quickie - why on earth would you expect ntl to blag a competitors phone?? Or indeed that an ntl rep would have all the info you require?

[Neil]

Originally Posted by Scooby

I don't think thats true Neil, I have from experience seen phones that have a Caller Disp facility on them not work on the ntl network.

But isn't that just because the user is not in an ntl area that offers Caller I.D?

Ntl do have a list of compatible phones which is tiny however more phones work on the network than that (if that makes sense?!?) but my no means do all phones work!

Ok...

[Graham F]

No not at all, all of the 'old' south region offers caller disp, its a case of some phones just don't work on ntl's netwrok. Strange but true!!

[orangebird]

Hardly a tiny list Scooby....


NTL C400BP
yes Cordless telephone with digital answering machine and caller ID
Homebase no
NTL VS1000SIL
yes DECT phone with caller ID and LCD
Phones4U, Woolworths, The Carphone Warehouse, Comet no
NTL VS1000SILBP
yes DECT phone with caller ID and LCD : Blister Packed
Homebase no
NTL VS1001SIL
yes DECT phone with caller ID and LCD plus additional handset
Comet, Car Phone Warehouse, GUS no
NTL VS1002SIL
yes DECT phone with caller ID and LCD plus 2 additional handsets
Tescos, Car Phone Warehouse no
NTL VS1003SIL
yes DECT phone with caller ID and LCD plus 3 additional handsets
Argos no
NTL VS1500
yes DECT phone with caller ID
Homebase no
NTL VS1501
yes DECT phone with caller ID and additional handset
Argos no
NTL VS1502SIL
yes DECT phone with caller ID plus 2 additional handsets
Homebase no
NTL VS1503SIL
yes DECT phone with caller ID plus 3 additional handsets
Homebase no
NTL D1800
yes DECT phone with caller ID
Homebase, Tescos no
NTL VS2000SIL
yes DECT phone with digital answering machine and caller ID
Argos, Phones4U, Comet, Asda, Woolworths, GUS no
NTL VS2000SILBP
yes DECT phone with digital answering machine and caller ID - blister packed
Homebase no
NTL VS2001SIL
yes DECT phone with digital answering machine, caller ID and additional handset
Argos, Asda, Comet, Woolworths no
NTL VS2001SILBP
yes DECT phone with digital answering machine and caller ID - Blister packed
Homebase no
NTL VS2002SIL
yes DECT phone with digital answering machine, caller ID and 2 additional handsets
Comet, Phones 4 U, Argos no
NTL VS2003SIL
yes DECT phone with digital answering machine, caller ID and 3 additional handsets
Argos no
NTL D2601
yes DECT phone with digital answering machine, caller ID and additional handset
Homebase no
NTL D4900
yes DECT phone with digital answering machine and caller ID
Homebase no
NTL D4901
yes DECT phone with digital answering machine, caller ID and additional handset and charger
Homebase no
NTL D5001BLK
yes DECT phone with caller ID and additonal handset
Comet, Homebase no
NTL D5003GM
yes DECT phone with caller ID and 3 additional handsets
Littlewoods no




NTL D8000SIL
yes Micro DECT phone with large directory, vibrate function, caller ID
Homebase, Comet £74.99 (incl. VAT)
(RRP = £99.99 incl. VAT)*

[Graham F]

Tiny in comparison to the amount of caller dispaly phones there are, and tiny with regards to the amount of brands on the list!

Half of the list above do not have caller disp though

[orangebird]

Originally Posted by Scooby

Tiny in comparison to the amount of caller dispaly phones there are, and tiny with regards to the amount of brands on the list!

Half of the list above do not have caller disp though

Half? Six Scooby....have edited the post to take those out.

Why should ntl blag other brands?

[Graham F]

So if a customer phones saying they have a BT caller disp phone and would like to have the service activated you think ntl should say sorry it won't work unless its one of the above list?


I don't think ntl should 'blag' other brands but a bit of honesty would help rather than saying only these phones will work, which simply is not true.

[orangebird]

Originally Posted by Scooby

So if a customer phones saying they have a BT caller disp phone and would like to have the service activated you think ntl should say sorry it won't work unless its one of the above list?


I don't think ntl should 'blag' other brands but a bit of honesty would help rather than saying only these phones will work, which simply is not true.

No, I don't think that at all. And that's not what happened either Scooby, read the first post again....

The rep didn't have any info about other brands of phone, they did NOT say that it wouldn't work with any other phone.....

I thought the NTL Dect D5101 had caller ID, its not in that list OB ? Brilliant phones btw.

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[bob_builder]

Originally Posted by Scooby

I don't think thats true Neil, I have from experience seen phones that have a Caller Disp facility on them not work on the ntl network. Ntl do have a list of compatible phones which is tiny however more phones work on the network than that (if that makes sense?!?) but my no means do all phones work!

Agreed, when I rang NTL to have CallerID enabled I was told that not all CallerID phones would work on the NTL network and if it did not work with my phone then I should ring back to cancel (luckily, it worked fine with my Binatone MD1000 )

AFAICT, there are two "versions" of CallerID (probably American and European) that are not completely compatible with each other. BT uses one of these versions across the whole of its UK network. All CallerID phones sold in the UK are compatible with this version some are also compatible with the other version. NTL has a mixture of telephone exchanges acquired from different companies over the years, some support one version of CallerID, some the other version and some do not support CallerID at all.

[Neil]

Originally Posted by Mick

I thought the NTL Dect D5101 had caller ID, its not in that list OB ? Brilliant phones btw.

They sure are a good phone, & Caller I.D works fine for me (on my BT line)

[brettjbuckley]

Thanks folks,

I think I will get the NTL phones after all - found a good deal at Comet.
The post code area is *** ***

Thanks,
Brett.

[ Edit (stuartbe) Its not a good idea to post your full postcode - Have removed it. Please send it OB via PM ]