NTL Freedom

[monel]

Well,it just shows how much the left hand knows about what the right is up to......
I just got a phonecall from some wee lass in India (of all places) asking if I had a BT line,and wouldnt I like the benefits of NTL freedom package.
Apart from the terrible rudeness of not being able to pronounce my name,which is not a difficult name by any manner,she refused to listen to me until she finished her prepepared selling drivel.
i just cant imagine how much money was wasted on this when it would be clear to anyone within NTL that i have an account with them in the first place,and have done for over 4 years.
it does make me wonder why NTL have to waste money in this way..

[slimshady]

Originally Posted by monel

Well,it just shows how much the left hand knows about what the right is up to......
I just got a phonecall from some wee lass in India (of all places) asking if I had a BT line,and wouldnt I like the benefits of NTL freedom package.
Apart from the terrible rudeness of not being able to pronounce my name,which is not a difficult name by any manner,she refused to listen to me until she finished her prepepared selling drivel.
i just cant imagine how much money was wasted on this when it would be clear to anyone within NTL that i have an account with them in the first place,and have done for over 4 years.
it does make me wonder why NTL have to waste money in this way..

I know its happened to my dad - and we had Freedom already!!!

typical ntl - somethings never change

[Graham F]

Originally Posted by slimshady

I know its happened to my dad - and we had Freedom already!!!

typical ntl - somethings never change

In all fairness these things happen, and it doesn't help when they are using an outsourced company for this. But hardly crime of the century

[monel]

Originally Posted by Scooby

In all fairness these things happen, and it doesn't help when they are using an outsourced company for this. But hardly crime of the century

But just imagine how much time and money is wasted on contacting customers who already have this service which they being contacted about.....surely the company could send more up to date lists than this to these companies to use..