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Service Status Details ServiceAllPosted31 Oct 15:09ResolvedLast Update31 Oct 15:09DurationOngoing TypeOtherLocationNationalStatus

Planned OutageStart time31 Oct 23:59End Time DescriptionPlanned Maintenance - Week Commencing 31st October.
DetailAs part of the ongoing project to maintain and upgrade our Broadband network, there is a requirement to carry out maintenance and upgrades on components which may result in a loss of service for the duration.
The following work will be taking place during the week commencing Monday 31st October.
On the morning of Tuesday the 1st of November between midnight and 6 A.M,
Service upgrades and network rebalancing across the country will result in a brief loss of service for all customers.
Updates to our billing systems will result in a breif loss of service to our Regsistration and Member Services platforms.
Network optimisation will result in a loss of service in the Cambridge, Barrhead, Ely, Leicester and Warwick areas.
On the morning of Wednesday the 2nd of November between midnight and 6 A.M,
Network optimisation will result in a loss of service in the Cambridge and Leicester areas.
On the morning of Thursday the 3rd of November between midnight and 6 A.M,
Service upgrades and network rebalancing across the country will result in a brief loss of service for all customers.
Network optimisation will result in a loss of service in the Barrhead, Cambridge, Clifton, Darlington, Leicester and Sketty areas.
Systems Maintenance to our Broadband Plus Platform will result in a loss of service for the duration.
We thank you for your understanding and apologise for any inconvenience these planned works may cause.