Coming Soon to Virgin TV (2010) Vol. I - Page 95

Horizon · 09-03-2010, 15:27

Quote:

Originally Posted by Hiroki

Ben (or anyone else who works for vm) is any truth in this -

I got called off the person who elevated my case for lack of on-demand access and he was saying that the stand alone hd boxes can be ordered from the 15th with self install for Â£49.99 & Â£15 postage

Â£50 for self install - bizarre. Would love to see how the VM rep describes to me what the Â£50 is for If I'm plugging in the box myself. I guess VM are not going to say it is the customer who subsides the bulk of the cost of the boxes yet does not own them. I guess it's better than the Â£150 "install" charge for V+s. How they got away with that, I never know.

gregpegg · 09-03-2010, 15:29

945 Shropshire & 946 West Midlands as requested MB. Gone.

BenMcr · 09-03-2010, 15:38

Quote:

Originally Posted by Verizon

Â£50 for self install - bizarre. Would love to see how the VM rep describes to me what the Â£50 is for If I'm plugging in the box myself. I guess VM are not going to say it is the customer who subsides the bulk of the cost of the boxes yet does not own them. I guess it's better than the Â£150 "install" charge for V+s. How they got away with that, I never know.

Actually the Â£15 is for self install (compared with Â£35 to have an engineer do it)

Anything else charged is for the activation of the equipment and the service on the account.

Also as the box hasn't launched yet any prices are still not 100% confirmed

The Yank · 09-03-2010, 15:48

Quote:

Originally Posted by TheDon

100hz makes no difference to broadcast tv.

Broadcast TV is 50hz, all 100hz is doing is frame doubling, or interpolating between frames, which rather than increasing the picture quality actually just adds noise.

you have GOT to be joking. The difference is majorly noticable on digital anyway - might not be as good on analogue - still better I believe.

kgollop · 09-03-2010, 16:03

Quote:

Originally Posted by Digital Fanatic

AFAIK if it's a 2nd stb then the normal extra box price stands, if it's replacement for an existing box then there would be no extra monthly cost.

Install prices have yet to be released, but I'd expect them to be around Â£35.

Thanks, I'm looking to replace my additional V Box I get with the VIP Pack. I'm happy to pay an up front fee but don't want to pay anything extra per month. Which from the sounds of it should be fine.

Ben B · 09-03-2010, 16:04

Platform upgrade? Second line support on the phone have said that On Demand is unavailable due to a platform upgrade in progress in my area. Is this NGTV?

Digital Fanatic · 09-03-2010, 16:07

Quote:

Originally Posted by Verizon

Â£50 for self install - bizarre. Would love to see how the VM rep describes to me what the Â£50 is for If I'm plugging in the box myself. I guess VM are not going to say it is the customer who subsides the bulk of the cost of the boxes yet does not own them. I guess it's better than the Â£150 "install" charge for V+s. How they got away with that, I never know.

The "install" charge was applied when they stopped charging for the V+ monthly (if on XL tv)... previously it was Â£10 a month, so 15 months later you started saving.

VM have to make some money and the customer is getting more of a service with V+HD, including any future replacement.. and service improvements (free HD?)

gadge · 09-03-2010, 16:08

Quote:

Originally Posted by BenMcr

Actually the Â£15 is for self install (compared with Â£35 to have an engineer do it)

Anything else charged is for the activation of the equipment and the service on the account.

Also as the box hasn't launched yet any prices are still not 100% confirmed

Looks like i will be ordering one for self install then super.sky can kiss my ass.

Digital Fanatic · 09-03-2010, 16:10

Quote:

Originally Posted by Ben B

Platform upgrade? Second line support on the phone have said that On Demand is unavailable due to a platform upgrade in progress in my area. Is this NGTV?

NGTV upgrades are usually done in the early hours... what error codes are you getting, Ben?

TheDon · 09-03-2010, 16:11

Quote:

Originally Posted by The Yank

you have GOT to be joking. The difference is majorly noticable on digital anyway - might not be as good on analogue - still better I believe.

No, I'm not joking.

Please tell me how taking something that is broadcast at 50hz (50 fields per second giving 25fps) and either doubling each field, or adding in guessed data between fields can EVER increase quality?

The only thing it can do is add a perception of smoothness, but that smoothness is at the EXPENSE of quality, not in addition to it.

Digital Fanatic · 09-03-2010, 16:11

Quote:

Originally Posted by gadge

Looks like i will be ordering one for self install then super.sky can kiss my ass.

Super Virgin HD

Ben B · 09-03-2010, 16:13

Quote:

Originally Posted by digital fanatic

ngtv upgrades are usually done in the early hours... What error codes are you getting, ben?

1059/ote14010

Digital Fanatic · 09-03-2010, 16:19

Quote:

Originally Posted by Ben B

1059/ote14010

That's a VOD (LDAP for anyone who knows) server error.. how long has that been going on for?

EDIT: I'll PM you as this is going off topic

The Yank · 09-03-2010, 16:26

Quote:

Originally Posted by TheDon

No, I'm not joking.

Please tell me how taking something that is broadcast at 50hz (50 fields per second giving 25fps) and either doubling each field, or adding in guessed data between fields can EVER increase quality?

The only thing it can do is add a perception of smoothness, but that smoothness is at the EXPENSE of quality, not in addition to it.

Ok Don,

I'm no technocrat But I have had 100hz for the past 10 years and the qualityn is amazing. The flicker rate I believe.

Years ago I was in the TV department of Alders (remember them?) and they had two tv's next to one another - one 50hz, one 100hz. The difference was astonishing.

More than what I see I cannot comment on.

jtaylor06 · 09-03-2010, 16:49

Quote:

Originally Posted by gregpegg

945 Shropshire & 946 West Midlands as requested MB. Gone.

Still showing here in Telford
V+ Samsung (Wolverhampton Headend)

However I've noticed the information box on screen looks rather bigger but there is not more info such as cast and actors described (on movies) and also on power up, it does not say powering up, just a moment (or whatever it said), instead it just showed the Virgin Media logo?

Is this normal?

EDIT: The bit at the bottom advertising on demand has now changed to Need help with on-demand? press red for our simple guide.