Speed Issue - Nothing left to do but leave NTL? - Page 9

Bolch · 23-03-2006, 22:22

Well I phoned up to cancel my broadband on Monday, and low and behold today 10mb is working exactly as it should be!

Question is now can/should I cancel my cancellation

Any other SK8ers (Excuse the Avrilism) experiencing the right speeds now?

http://www.adslguide.org.uk/tools/sp...3f7ef3c67acdfd

Just tried newsgroups and pulling down at 1200KBps fine

Chrysalis · 24-03-2006, 11:31

so you cancelled and suddenly your speeds shot up?

Bolch · 24-03-2006, 12:12

Yup, well, it shot up about 3 days after cancelling.

Rone · 24-03-2006, 12:28

Coincidence probably, mine was back about 5 days after i cancelled.
Ntl should be a great service, atm its no better than anyone else.

Ignition · 24-03-2006, 13:21

Quote:

Originally Posted by Rone

Coincidence probably, mine was back about 5 days after i cancelled.
Ntl should be a great service, atm its no better than anyone else.

Why? Are ntl 'reassuringly expensive' meaning that they should supply an 'above average' service?

End of the day ntl are pile 'em high sell 'em cheap same as every other mass market operation.

That withstanding a fair few people clearly have unacceptable service quality, neither average not 'great'.

Rone · 25-03-2006, 08:42

Well i wouldnt say they are reassuring anyone atm, but as they own their own network [so to speak] they should be able to provide as good, or a better service than their competitors.
Unfortunately for reasons known only to them they choose not too.