Virgin Media to Double Broadband Speed

[qasdfdsaq]

I got a letter stating that because I am a new customer I will be getting an upgrade from 50 to 120mbps*

In fact, so is every customer, of any age.

* Except that I won't

[boroboi]

So i run a computer shop, and ive just had one of my regular customers in claiming that he's been upgraded to 60Mbit already. He says he phoned up customer services and they performed the upgrade over the phone.

Now in my area, it says July onwards, so i'm a bit skeptical as to the truth of his statement. Saying that, i don't believe much of what he usually says but it has me curious.

Funilly enough when the 4Mbit service got upgraded to 10, i phoned up and they also did that for me over the phone, so i suppose it's slightly possible.

Any thoughts? I'm leaning towards male cow turd.

[Andrewcrawford23]

Originally Posted by boroboi

So i run a computer shop, and ive just had one of my regular customers in claiming that he's been upgraded to 60Mbit already. He says he phoned up customer services and they performed the upgrade over the phone.

Now in my area, it says July onwards, so i'm a bit skeptical as to the truth of his statement. Saying that, i don't believe much of what he usually says but it has me curious.

Funilly enough when the 4Mbit service got upgraded to 10, i phoned up and they also did that for me over the phone, so i suppose it's slightly possible.

Any thoughts? I'm leaning towards male cow turd.

if he had the shub not impossible, but i doubt they upgrade a area arly as i think there some work needs one before the upgrade

---------- Post added at 12:55 ---------- Previous post was at 12:49 ----------

get him to print out his modem config page to prove it also get him to run a speed test and email you the link for the results at the very least his upload should be faster

[boroboi]

Originally Posted by Andrewcrawford23

if he had the shub not impossible, but i doubt they upgrade a area arly as i think there some work needs one before the upgrade

---------- Post added at 12:55 ---------- Previous post was at 12:49 ----------

get him to print out his modem config page to prove it also get him to run a speed test and email you the link for the results at the very least his upload should be faster

That would be my first thought too.

[Kymmy]

Merged the last 3 posts as basically it's on the same subject. I'll start a new thread based on reporting which areas have the updates so that memebers can keep track of timelines and areas upgraded

---------- Post added at 13:33 ---------- Previous post was at 13:24 ----------

Areas upgraded thread for reporting your area

http://www.cableforum.co.uk/board/12...l#post35393844

[thenry]

Virgin Media is now ready to start doubling download speeds for 1.5 million of its broadband subscribers in 30 towns and cities across the UK.

http://www.zdnet.co.uk/news/networki...owns-40095177/

The first areas to have their cable connections upgraded by Virgin Media through March and April include:

Newcastle
Tilbury
Southend
Ely
Melton
Andover
Poplar
Dover
Ashford
Rawtenstall
Belfast
Solihull
Maidstone
Castlecary
Grimsby
Ipswich
St Mellons
Flitwick
Preston
Dundee
Glenrothes
Wakefield
Doncaster
Barnsley
Cambridge
Cosham
Hemel Hempstead
Mansfield
Oldham
Bedford

http://www.zdnet.co.uk/news/networki...ns-40095177/2/

[Andrewcrawford23]

Originally Posted by thenry

http://www.zdnet.co.uk/news/networki...owns-40095177/



http://www.zdnet.co.uk/news/networki...ns-40095177/2/

that means i should be one of the first so ill post all information possible including if they send me shub or not

[thenry]

I don't believe the article tbh. Cambridge.. check this out > http://www.cableforum.co.uk/board/12...ds-advice.html

hardly ready is it

[Kymmy]

Originally Posted by Andrewcrawford23

that means i should be one of the first so ill post all information possible including if they send me shub or not

I'm also in an area within that list..Though until Friday I don't have an upgradable product

[Tim Deegan]

Originally Posted by Kymmy

I'm also in an area within that list..Though until Friday I don't have an upgradable product

Is Letchworth covered by those areas? I was told that I would get an upgrade to 120mb by April.

[Kymmy]

Your headend is Hitchin which isn't on that list (which is March-April).. Have you checked the VM upgrade page and put in your postcode

http://doublespeed.virginmedia.com/

[Tim Deegan]

Originally Posted by Kymmy

Your headend is Hitchin which isn't on that list (which is March-April).. Have you checked the VM upgrade page and put in your postcode

http://doublespeed.virginmedia.com/

Thanks Kymmy....it now says April to July.

For anyone else using that link, it didn't work on IE, but did on Firefox.

[sparky621]

Personally I'd rather they stabilise what I have already (only 10Mb!). I seem to spend half my time resetting my modem. I've been told by a network guy that the local muxer has a power supply problem!!

[data0002]

I am on the Cosham ex (which is Portsmouth) and been told mine will be upgraded from 50 to 100 on Friday

[Martyn]

Well today i called to cancel my services due to the price increase...

i got upgraded from 10mb to 60mb (upgrade hasnt been completed in my year yet) said it would take 24 hours, was done within minutes,for an extra £1 and also got my price increase given back to me.