Virgin Media to Double Broadband Speed
06-02-2012, 18:50
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#1276
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,997
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Re: Virgin Media to Double Broadband Speed
Ben I asked before about this upgrade being open and you said it was. Does that still stand now we've had letters? eg. a customer changes his or her package/broadband speed. would they then still be upgraded to the correct speed ?
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06-02-2012, 19:01
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#1277
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,708
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by thenry
Ben I asked before about this upgrade being open and you said it was. Does that still stand now we've had letters? eg. a customer changes his or her package/broadband speed. would they then still be upgraded to the correct speed ?
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Yes that's what will happen.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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06-02-2012, 19:06
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#1278
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,997
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Re: Virgin Media to Double Broadband Speed
Thanks Stephen
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06-02-2012, 20:00
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#1279
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Fspiders
Just in case anyone is wondering why I'm moaning about upgrades.. This is my average speedtest connection.
As I'm on 50mb I always thought the .5 was 50mb... The engineer say no it's actually only half of 1mb!!! You just have to laff... lol |
Look on the bright side it beats dial up 
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06-02-2012, 21:20
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#1280
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Fspiders
Just in case anyone is wondering why I'm moaning about upgrades.. This is my average speedtest connection.
As I'm on 50mb I always thought the .5 was 50mb... The engineer say no it's actually only half of 1mb!!! You just have to laff... lol |
Not been following any of your threads, so forgive me if this has been covered already... What are VM saying to you about those speeds? Do you have a High Utilisation ticket open for it?
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08-02-2012, 01:30
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#1281
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Virgin Media to Double Broadband Speed
Has anyone been upgraded as of yet?
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08-02-2012, 07:07
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#1282
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Inactive
Join Date: Oct 2011
Location: Nottingham
Age: 69
Services: Gig1,Ultimate Volt,Virgin 360x2,
O2 mobile
Posts: 746
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Re: Virgin Media to Double Broadband Speed
I thought nobody would be upgraded until the summer?
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08-02-2012, 13:05
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#1283
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Tricky Trevor
I thought nobody would be upgraded until the summer?
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The upgrades apparently start from Feb, the 100Mb to 120Mb upgrades start in summer.
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08-02-2012, 13:23
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#1284
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Permanently Banned
Join Date: Jul 2011
Posts: 352
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Re: Virgin Media to Double Broadband Speed
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?
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08-02-2012, 14:28
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#1285
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by New to cable
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?
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Thanks for replying back..
Go to http://doublespeed.virginmedia.com/ enter your postcode, when does it say your upgrade should take place?
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08-02-2012, 15:58
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#1286
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Permanently Banned
Join Date: Jul 2011
Posts: 352
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Re: Virgin Media to Double Broadband Speed
Oh well, looks like I'm back to normal, although normal is Ok.
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08-02-2012, 16:54
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#1287
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Inactive
Join Date: Oct 2011
Location: Nottingham
Age: 69
Services: Gig1,Ultimate Volt,Virgin 360x2,
O2 mobile
Posts: 746
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by New to cable
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?
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My ping has been high for a few days now
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08-02-2012, 21:10
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#1288
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Inactive
Join Date: Jan 2012
Location: London
Posts: 21
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Re: Virgin Media to Double Broadband Speed
I got a letter stating that because I am a old customer I will be getting a upgrade from 50 to 120 Mbits.
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08-02-2012, 21:46
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#1289
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Inactive
Join Date: Jan 2010
Location: Edinburgh
Services: Sky Tv, BT infinity broadband - since 5 June 2013..oh, and a BT phone (BT infinityyyy and beyonddddd
Posts: 5,536
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by bigal2012
I got a letter stating that because I am a old customer I will be getting a upgrade from 50 to 120 Mbits.
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Doesn't seem fair..old people have the jobs..now the old customers get the best deals, what about the young customers?
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08-02-2012, 21:52
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#1290
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cf.geek
Join Date: Jun 2010
Location: BL
Services: VM MEGA TV TV360 Volt 500mb. SH5
Samsung Galaxy S22 Ultra
Posts: 699
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Re: Virgin Media to Double Broadband Speed
Don't they realise ageism is illegal!
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