ntl Confirms 10Mb Broadband Speed Increase - Page 83

18-10-2005, 12:50

Quote:

Originally Posted by drewbert73

Just to let you guys know, just been in touch with NTL regards upgrading my 3mb to 10mb and the chap said that it is unlikely to happen until the end of next year, there trial about 750 people for a week now but it is doubtful that we would see an upgrade until mid next year, not sure if this is true but he did speak to his supervisor, I even threatened to leave NTL but this made no difference. I am in Manchester.

Customer service do not have the dates and what you have been told is not correct and i have not heard of any trial for 10 meg running at the moment. That is all i am going to say on the subject.

HaroldT · 18-10-2005, 13:31

Could somebody give the best Customer Service telephone nunber to use if I need to discuss up-grading my existiong broadband to 2 mbs..... and what is the usage limit.

Nemesis · 18-10-2005, 13:32

0800 052 2000

the_beast666 · 18-10-2005, 13:40

or 150 from an ntl phoneline

edit :- you can upgrade your speed online you know

HaroldT · 18-10-2005, 14:01

Thanks guys....appreciated. Could I upgrade on line - without a change in in payment [1mb to2mb] ? What are my chances ? Where would I go online to find this facility ?

SMHarman · 18-10-2005, 14:10

Quote:

Originally Posted by the_beast666

or 150 from an ntl phoneline

Not mine...

the_beast666 · 18-10-2005, 14:17

Quote:

Originally Posted by SMHarman

Not mine...

it does from mine

maverick · 18-10-2005, 14:50

Quote:

Originally Posted by HaroldT

Thanks guys....appreciated. Could I upgrade on line - without a change in in payment [1mb to2mb] ? What are my chances ? Where would I go online to find this facility ?

To upgrade your speed go here SPEED

THIS WILL AUTOMATICALLY ADJUST YOUR BILLING ASWELL

Robc66 · 20-10-2005, 16:43

Have NTL given a date for the speed increase yet? appart from the end of the year??? and does anybody know what the upload speed will be on 10mb yet? thanks

foddy · 20-10-2005, 22:40

I seem to be getting 8-10Mbps down & 240-480kbps up. The upstream seems to be varying a lot more than before, though.

So, is this the infamous upgrade?

Graham M · 20-10-2005, 22:42

Where abouts do you live?

deathball · 20-10-2005, 22:45

I highly doubt that it is the upgrade, I sometimes manage get a boost but then it goes back to normal.

foddy · 20-10-2005, 22:46

Quote:

Originally Posted by Zeph

Where abouts do you live?

St Albans (which connects to Luton, not Hemel)

deathball · 20-10-2005, 22:51

Can you do a speed test for us to proove this?

http://bandwidthplace.com/speedtest/

^this is a place where you can get a test^

foddy · 20-10-2005, 22:59

Quote:

Originally Posted by deathball

Can you do a speed test for us to proove this?

I'm not sure it proves anything, however ...
Thu, 20 Oct 2005 21:54:14 GMT
1st 128K took 131 ms = 1000550 Bytes/sec = approx 8325 kbits/sec
2nd 128K took 118 ms = 1110780 Bytes/sec = approx 9242 kbits/sec
3rd 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
4th 128K took 131 ms = 1000550 Bytes/sec = approx 8325 kbits/sec Downstream 5851 Kbps (731.4 KB/sec) 6319 Kbps (inc. overheads)
Upstream 31 Kbps (3.9 KB/sec) 33 Kbps (inc. overheads)

Communications 3.1 megabits per second
Storage 380.4 kilobytes per second
1MB file download 2.7 seconds
Subjective rating Awesome

... awesome!