[Update] ALL 20>30Mb upgrade discussion - Page 8

virginruinedntl · 18-01-2011, 23:07

we already have that info and link masque. Will the upload be 2mb or 3mb? Will users get the upgrade free in a few months time? Will new customers get the new modem by default, will they have to pay the Â£30 charge?

whizzard · 18-01-2011, 23:10

Quote:

Originally Posted by virginruinedntl

we already have that info and link masque. Will the upload be 2mb or 3mb? Will users get the upgrade free in a few months time? Will new customers get the new modem by default, will they have to pay the Â£30 charge?

As stated earlier in the thread, 1mb upload in non upgraded upstream areas and 3mb in those that have. You have to pay Â£30 to move from 20mb to 30mb, it wont be free, nor will you get the new modem by default.

Peter_ · 18-01-2011, 23:10

Quote:

Originally Posted by virginruinedntl

we already have that info and link masque. Will the upload be 2mb or 3mb? Will users get the upgrade free in a few months time? Will new customers get the new modem by default, will they have to pay the Â£30 charge?

All new customers taking XL get the Superhub by default as that is the only modem available to be installed, they pay no extra for the hub just the other charges.

I missed that small post with the link in it.

SnoopZ · 18-01-2011, 23:12

Quote:

Originally Posted by whizzard

As stated earlier in the thread, 1mb upload in non upgraded upstream areas and 3mb in those that have. You have to pay Â£30 to move from 20mb to 30mb, it wont be free, nor will you get the new modem by default.

You need the new modem for 30Mb as it is DOCSIS 3.

looselipsuk · 18-01-2011, 23:14

Just wondering if a 20mb user upgrading to 30mb would also get a free Wireless 'N' USB adapter if requested as it is free for 50 or 100mb upgraders?

jb66 · 18-01-2011, 23:14

Quote:

Originally Posted by Masque

Here is what everyone has been waiting for regards the upgrade

Upgrade to 30Mb broadband for just Â£30

http://shop.virginmedia.com/existing..._EC-30-Upgrade

Thanks masque, 23 posts too late! LOL

whizzard · 18-01-2011, 23:14

Quote:

Originally Posted by SnoopZ

You need the new modem for 30Mb as it is DOCSIS 3.

Yep, but by paying the Â£30 you move to 30mb and therefore also get a Super Hub in the the process. I was stating in my previous response that existing customers opting to stay on 20mb wont be given a Super Hub for gratis.

jb66 · 18-01-2011, 23:15

I wonder if customers who have a 50meg modem can move to this teir

whizzard · 18-01-2011, 23:15

Quote:

Originally Posted by looselipsuk

Just wondering if a 20mb user upgrading to 30mb would also get a free Wireless 'N' USB adapter if requested as it is free for 50 or 100mb upgraders?

Not to my knowledge. These will still carry an additional Â£30 charge.

Peter_ · 18-01-2011, 23:16

Quote:

Originally Posted by jb66

Thanks masque, 23 posts too late! LOL

Such a small post that I actually missed it but not to worry you can all see mine.

whizzard · 18-01-2011, 23:16

Quote:

Originally Posted by jb66

I wonder if customers who have a 50meg modem can move to this teir

As the VMNG300 is DOCSIS3 compliant there would be no reason they couldn't move to the tier.

Peter_ · 18-01-2011, 23:17

Quote:

Originally Posted by looselipsuk

Just wondering if a 20mb user upgrading to 30mb would also get a free Wireless 'N' USB adapter if requested as it is free for 50 or 100mb upgraders?

No all platforms below 50Mb have to pay Â£30 for the adaptor, so if you want both it will cost you Â£60 in total.

virginruinedntl · 18-01-2011, 23:18

Quote:

Originally Posted by Masque

All new customers taking XL get the Superhub by default as that is the only modem available to be installed, they pay no extra for the hub just the other charges.

To clarify do new customers still pay Â£30 extra to go on the 30mb speed instead of the 20mb speed? As i'm not sure the Â£30 charge is for upgrading the speed or getting the new modem/router?

Peter_ · 18-01-2011, 23:18

Quote:

Originally Posted by jb66

I wonder if customers who have a 50meg modem can move to this teir

That modem can run on any tier as I have seen them on 10Mb.

Ignitionnet · 18-01-2011, 23:19

Quote:

Originally Posted by virginruinedntl

To clarify do new customers still pay Â£30 extra to go on the 30mb speed instead of the 20mb speed?

No, they have the hub already so no need.

EDIT: I'm pleased to see my thoughts on requiring the super hub were correct.

I'm not so pleased that this update again stitches up areas that are waiting for upgrades even further.