Upgrade from 2 - 10 meg - Page 76

BenMcr · 02-10-2009, 15:35

They've removed the registration page but they are doing the mass upgrades as I said.

Areas 20-31 upgrades (ex-ntl) for everyone - including those that didn't register - started today

joglynne · 02-10-2009, 18:10

Quote:

Originally Posted by BenMcr

They've removed the registration page but they are doing the mass upgrades as I said.

Areas 20-31 upgrades (ex-ntl) for everyone - including those that didn't register - started today

Now VM say that even those that didn't register will still be up-graded.

After I was told they wouldn't I spent hours talking around my friend. Convincing him that it wasn't a dastardly plot to get more money out of him and that VM did, once in a while, give us something for nothing.

Peter_ · 02-10-2009, 18:53

Quote:

Originally Posted by BenMcr

They've removed the registration page but they are doing the mass upgrades as I said.

Areas 20-31 upgrades (ex-ntl) for everyone - including those that didn't register - started today

I thought it said from Monday the 5/10 NTL upgrades start.

---------- Post added at 18:53 ---------- Previous post was at 18:51 ----------

Quote:

Originally Posted by joglynne

Now VM say that even those that didn't register will still be up-graded.

After I was told they wouldn't I spent hours talking around my friend. Convincing him that it wasn't a dastardly plot to get more money out of him and that VM did, once in a while, give us something for nothing.

Everyone regardless of registering or not was always going to upgraded to 10Mb M, the majority of those who preregistered got the upgrade in advance.

BenMcr · 02-10-2009, 19:07

Quote:

Originally Posted by Moldova

I thought it said from Monday the 5/10 NTL upgrades start

Doh!

Quote:

Everyone regardless of registering or not was always going to upgraded to 10Mb M, the majority of those who preregistered got the upgrade in advance.

According to Alex Brown over on the 'official' Customer Forums it wasn't a definate!

Peter_ · 02-10-2009, 19:10

Quote:

Originally Posted by BenMcr

Doh!

According to Alex Brown over on the 'official' Customer Forums it wasn't a definate!

Just quoting what the helpful people put on the intranet Ben today and it said the 5th, if its wrong then its wrong.

BenMcr · 02-10-2009, 19:22

Oh no I know I got the date wrong.

Peter_ · 02-10-2009, 22:13

Quote:

Originally Posted by BenMcr

Oh no I know I got the date wrong.

It only mentioned NTL upgrades, nothing as yet about Telewest.

BenMcr · 03-10-2009, 08:46

It said 'we've already completely the uplift for the Knowsley platform'

Ignitionnet · 03-10-2009, 10:10

This would explain the increase in complaints about capacity on Knowsley and why there's a resegmentation list as long as a Des O'Connor concert on there.

For the curious a while ago after merger a list of ports in need of resegmentation was produced for Knowsley, Langley and Bromley. Knowsley's initial estimate got laughed out of the place and they ended up doing 4 times as many capacity upgrades to resolve issues as they originally mooted. Telewest's idea of 'capacity planning' was somewhat 'interesting' and their idea of how to add capacity a bit of a bodge so as ntl:Telewest / VM were unravelling the mess it became clear more and more work needed to be done.

Ex-ntl's planning guidelines were more conservative and rather than the bodges they tended to pull the fibre and do the resegmentation instead. More scalable and permanent solution and also good for network health though far more time consuming and expensive. This meant, and it looks like it means that they take longer to deliver tier uplifts but they do it with less complaints

Andyjm1983 · 03-10-2009, 10:18

Virgin came roiund today and the man could not rectify the problem.
He cannot understand why im still only on 2mb. He said he was going to speak to his boss. They have 1 more week, if it isnt sorted im cancelling my contract.

Sir John Luke · 03-10-2009, 10:24

Quote:

Originally Posted by Andyjm1983

Virgin came roiund today and the man could not rectify the problem.
He cannot understand why im still only on 2mb. He said he was going to speak to his boss. They have 1 more week, if it isnt sorted im cancelling my contract.

This thread relevant?

http://www.cableforum.co.uk/board/12...ps-virgin.html

Peter_ · 03-10-2009, 20:46

Quote:

Originally Posted by BenMcr

It said 'we've already completely the uplift for the Knowsley platform'

I only managed a quick look and saw the NTL dates as we were hectic yesterday will give it a look on Monday.

Ronnie Wilson · 18-10-2009, 20:39

I am on 2 MB using old NTL Home 100 Modem. When the update comes??? will this Modem be capable of running it? When will update happen?

http://www.speedtest.net/result/595944434.png shows 1.99 MB/s & 0.48 MB/s using Speedtest.net

highroyds · 18-10-2009, 23:33

Quote:

Originally Posted by Ronnie Wilson

I am on 2 MB using old NTL Home 100 Modem. When the update comes??? will this Modem be capable of running it? When will update happen?

http://www.speedtest.net/result/595944434.png shows 1.99 MB/s & 0.48 MB/s using Speedtest.net

I very much doubt it, as I was on a 120 modem and had mine upgraded after some confusion.

scrooge · 21-10-2009, 14:27

hmm according to my modem config it looks like Leicester (LE3) finally got upgraded (for me at least)...

Maximum Downstream Data Rate : 10242000
Maximum Upstream Data Rate : 514000

shame it looks a bit slow for 10mb?