Virgin to be sold?

[Chrysalis]

Well the difference between you and me tvtimes is I find good and bad things about every company, I have criticised sky, BT and VM all 3 companies. Meanwhile you have not said a single negative thing about VM and ignored various points people have made. This I find suspicous.

Analogue is not turned off yet and remains part of the VM network. If they replace it with LLU, the LLU could be considered as not up to scratch compared to the digital cable network.

[Central]

Indeed. Over the past month Sky has been a night mare for me. I think TVTimes is ignoring me becuase I called him Humey. (Humey was a member who did not have a clue) Considering I only called him Humey he has took it awfully personal.

Meh ah well

[tvtimes]

Originally Posted by Chrysalis

Well the difference between you and me tvtimes is I find good and bad things about every company, I have criticised sky, BT and VM all 3 companies. Meanwhile you have not said a single negative thing about VM and ignored various points people have made. This I find suspicous.

Analogue is not turned off yet and remains part of the VM network. If they replace it with LLU, the LLU could be considered as not up to scratch compared to the digital cable network.

You can find it as suspicious as much you want We can't even have a simple debate with out me being an employee of VM. I criticise VM plenty in the digitalspy forums and i show people considering leaving VM great deals with Sky. I am an advocate of nothing.
The LLU is not a virgin media network they do not own it so why should they keep it up to scratch?

[Chrysalis]

Of course, I get similiar on thinkbroadband, there is a couple of guys there who spend all day defending BT and their policies and do nothing else (again whats their motivation as they are not posting in a neutral stance?).

I cannot pass judgement on LLU with VM yet as it depends on how they market such products, if they market the products as an equal to their cable services I will have a problem with it.

In regards to analogue their is some analogue areas that do have cable broadband, if VM were to replace the analogue broadband service with a copper LLU service they would effectively be downgrading it so it will be interesting to see if they keep the broadband service up in these areas.

[tvtimes]

Originally Posted by Chrysalis

Of course, I get similiar on thinkbroadband, there is a couple of guys there who spend all day defending BT and their policies and do nothing else (again whats their motivation as they are not posting in a neutral stance?).

I cannot pass judgement on LLU with VM yet as it depends on how they market such products, if they market the products as an equal to their cable services I will have a problem with it.

In regards to analogue their is some analogue areas that do have cable broadband, if VM were to replace the analogue broadband service with a copper LLU service they would effectively be downgrading it so it will be interesting to see if they keep the broadband service up in these areas.

I don't feel the need to defend VM they are a company who i pay to provide me with a service. A service so far i have been relatively happy with. If i feel your points aren't valid then i will disagree and give the reasons why. There is nothing like a good old fashioned debate, i don't have a problem with you and i am sorry if you think i am being off with you because it really is not my intention Chrysalis. I just think some of your points are ill informed or from you personal opinion and are not the opinion of the majority of people and therefore do not relate to everyone else.

Analogue is an old system in the dark ages, the problems you experience are not relative to the vast majority and the network will be left to rot until VM can cable it with it being financilly viable. Currently there is too much debt. I don't see why they wouldn't keep BB up in those areas but the majority of analogue areas do not have bb if they do, they are very lucky. Why couldn't Vm offer a iptv service through their BB to analogue areas where it's available rather than use LLU and therefore copper networks?

I don't particularly think the LLU service will be anything to write home about and it will have it's bugs just like other IPTV companies. Customers bb experience will yet again depend on distances from the exchange. Some customers living next to the exchange will be very happy like BE* customers are but then the majority living further away will have problems. The only thing that i think will set Vm out from the others is if they can keep their prices competitive and keep VOD free for their top paying customers. This is where BT vision could be a really great service but it lacks.

[Central]

Originally Posted by tvtimes

I don't feel the need to defend VM they are a company who i pay to provide me with a service. A service so far i have been relatively happy with. If i feel your points aren't valid then i will disagree and give the reasons why. There is nothing like a good old fashioned debate, i don't have a problem with you and i am sorry if you think i am being off with you because it really is not my intention Chrysalis. I just think some of your points are ill informed or from you personal opinion and are not the opinion of the majority of people and therefore do not relate to everyone else.

Analogue is an old system in the dark ages, the problems you experience are not relative to the vast majority and the network will be left to rot until VM can cable it with it being financilly viable. Currently there is too much debt. I don't see why they wouldn't keep BB up in those areas but the majority of analogue areas do not have bb if they do, they are very lucky. Why couldn't Vm offer a iptv service through their BB to analogue areas where it's available rather than use LLU and therefore copper networks?

I don't particularly think the LLU service will be anything to write home about and it will have it's bugs just like other IPTV companies. Customers bb experience will yet again depend on distances from the exchange. Some customers living next to the exchange will be very happy like BE* customers are but then the majority living further away will have problems. The only thing that i think will set Vm out from the others is if they can keep their prices competitive and keep VOD free for their top paying customers. This is where BT vision could be a really great service but it lacks.

A typical fanboy phrase. People as far as 1 mile away have been known to hit 20mb. I certainly dont live near the exchange and get top speed on Sky.

[piggy]

"I certainly dont live near the exchange and get top speed on Sky."

also a typical fanboy phrase!!

[Central]

Originally Posted by piggy

"I certainly dont live near the exchange and get top speed on Sky."

also a typical fanboy phrase!!

Why because I speak the truth and dont live next door?

[SMHarman]

But the ISP is not being sold. How off topic can this thread remain?

[mouqeet]

I think it should be sold since they've bn totally rubbish Bring NTL back

[Central]

Originally Posted by mouqeet

I think it should be sold since they've bn totally rubbish Bring NTL back

[Arthurgray50@blu]

I might upset a few people here, but l am going to say it, I have Sky and VM, and recently, l went in for a second V+BOX, as it was cheaper and better than Sky, but people keep talking about the big difference between both companies, customer care is essential part of a service provider. When l had Sky installed, l had NOT one problem, and it was all dealt with within minutes. With VM, we have had problems, lots of them, but we stayed, l recently placed a thread on this forum about a new box, The engineer, who l felt really sorry for, turned up without, the box, he then arranged for a box to be collected, about two hours later, he arrived, very apologetic, then the hassle he had with his office's, no one, would help him get it activated, after five attempts, he got someone to get a signal through to the box, he was still apolosing to me for the trouble, now this is supposed to be good customer service, do l think VM should be sold - yes, companies have to care about the customers, you get good service, then you will get more customers, there is an article on DS, about Sky, getting more HD channels, and introducing a new epg for it, with VM we have ONE, and that is all we are going to get, Telewest was much better, than VM, so something has to be done, for the customers sake.

[pak470]

Originally Posted by Arthurgray50@blu

I might upset a few people here, but l am going to say it, I have Sky and VM, and recently, l went in for a second V+BOX, as it was cheaper and better than Sky, but people keep talking about the big difference between both companies, customer care is essential part of a service provider. When l had Sky installed, l had NOT one problem, and it was all dealt with within minutes. With VM, we have had problems, lots of them, but we stayed, l recently placed a thread on this forum about a new box, The engineer, who l felt really sorry for, turned up without, the box, he then arranged for a box to be collected, about two hours later, he arrived, very apologetic, then the hassle he had with his office's, no one, would help him get it activated, after five attempts, he got someone to get a signal through to the box, he was still apolosing to me for the trouble, now this is supposed to be good customer service, do l think VM should be sold - yes, companies have to care about the customers, you get good service, then you will get more customers, there is an article on DS, about Sky, getting more HD channels, and introducing a new epg for it, with VM we have ONE, and that is all we are going to get, Telewest was much better, than VM, so something has to be done, for the customers sake.

HMMMM VM and SKY the bank balance must be very good.

[yorkshireborn]

there all the same they are only after your money not your love.

[Chrysalis]

Originally Posted by yorkshireborn

there all the same they are only after your money not your love.

they the same in the regard they after our money, but the quality of service is a large gulf between the two.