General TiVo Discussion Part 2
12-04-2011, 11:30
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#1021
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
The majority of our XL customers should get an email today with an invite to order online.
I've just checked the ordering site and it's working fine here.
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12-04-2011, 11:32
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#1022
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Inactive
Join Date: Jul 2010
Location: North West England
Services: 2x TiVo
Posts: 312
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic
The majority of our XL customers should get an email today with an invite to order online.
I've just checked the ordering site and it's working fine here.
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I darn hope so.
Had a quite depressing day yesterday so I hope today is a bit more uplifting.
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12-04-2011, 11:33
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#1023
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
Posts: 1,227
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic
The majority of our XL customers should get an email today with an invite to order online.
I've just checked the ordering site and it's working fine here.
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DF it has been excellent thank you all. Ordered online and have a provisional date of my first choice. Just awaiting confirmatory email.
Cheers to all at VM!!
---------- Post added at 10:33 ---------- Previous post was at 10:32 ----------
Just checking there was no payment section so does it come out of my direct debit with the rest of the charges??
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12-04-2011, 11:33
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#1024
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Inactive
Join Date: May 2010
Posts: 32
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Re: General TiVo Discussion Part 2
can someone confirm what the cost is for getting Tivo and having your V+ moved to another room? Is the cost of moving the V+ included in the free installation? And is there an ongoing cost to have the V+ as a second box?
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12-04-2011, 11:38
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#1025
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Doug P
DF it has been excellent thank you all. Ordered online and have a provisional date of my first choice. Just awaiting confirmatory email.
Cheers to all at VM!!
---------- Post added at 10:33 ---------- Previous post was at 10:32 ----------
Just checking there was no payment section so does it come out of my direct debit with the rest of the charges??
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It will go on to your next bill.
---------- Post added at 10:38 ---------- Previous post was at 10:36 ----------
Quote:
Originally Posted by VirginMediaPhil
I darn hope so.
Had a quite depressing day yesterday so I hope today is a bit more uplifting.
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You should be ok, Phil. XL in batches all day today, this is stop the ordering website crashing 
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12-04-2011, 11:38
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#1026
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
Posts: 1,227
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic
It will go on to your next bill.
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Thanks that makes things much easier!
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12-04-2011, 11:39
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#1027
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by KingFry
can someone confirm what the cost is for getting Tivo and having your V+ moved to another room? Is the cost of moving the V+ included in the free installation? And is there an ongoing cost to have the V+ as a second box?
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Yes the cost of moving is included. additional box rental is £6.50 a month when you have an HD box on the account
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12-04-2011, 11:39
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#1028
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Inactive
Join Date: Feb 2011
Services: Everything, sold my soul to Virgin!
Posts: 144
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Re: General TiVo Discussion Part 2
Got the email and I'm stuck at work with out access to my account details to allow me to order.
Nip home and lunchtime I reckon
PB
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12-04-2011, 11:40
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#1029
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by KingFry
can someone confirm what the cost is for getting Tivo and having your V+ moved to another room? Is the cost of moving the V+ included in the free installation? And is there an ongoing cost to have the V+ as a second box?
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you'll need to speak to sales once you get your email. There shouldn't be any extra charge for relocation.
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12-04-2011, 11:40
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#1030
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Inactive
Join Date: Oct 2006
Location: Long Eaton
Age: 88
Services: ntl 10Mg broadband, ntl XL samsung TV drive V+ talk unlimited RF Mod powered scart Tivo HTC Desir
Posts: 222
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Re: General TiVo Discussion Part 2
Ordered on line,install Saturday 23 April 8 to 1 oclock. Quick site.
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12-04-2011, 11:43
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#1031
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Inactive
Join Date: Jan 2009
Posts: 243
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Re: General TiVo Discussion Part 2
Just booked online after got email code and invite,
Earliest install was 23rd of April hope I get it? You can only request not book
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12-04-2011, 11:43
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#1032
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cf.addict
Join Date: Feb 2004
Location: Teesside
Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+
Posts: 438
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Re: General TiVo Discussion Part 2
Still no email for me, I registered in December, got a 001 ticket and entered, then received a "sorry you have'nt won" and nothing since. No Dean email or any other. I emailed complaints, they had no record of me but promised me an email or call on the 11th as I still have the original emails sent to me.
But still got nothing 
If I wait any longer, new customers will be in the que at this rate.
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12-04-2011, 11:47
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#1033
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Inactive
Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by muppetman11
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About the best review I have seen yet.
Thanks Muppetman. 
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12-04-2011, 11:49
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#1034
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: General TiVo Discussion Part 2
The emails are being sent out over yesterday today AND tomorrow
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12-04-2011, 11:52
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#1035
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Inactive
Join Date: Mar 2011
Services: VM TiVo, XL TV, M Broadband
Posts: 53
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Re: General TiVo Discussion Part 2
Tried to persevere with the ordering website for about ten minutes and gave up and dialled the number on the first page that the link in the email takes you to, took 15 minutes in the end and install booked for later this week. She did ask for the code as well and was quite insistent. Oh well at least it's sorted at last.
Oh the ordering website did stop giving "Service Temporarily Unavailable" messages about 10 minutes through the telephone call.
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