08-03-2005, 21:42
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#916
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Debsy42
Well home from work eventually
Everyone happy with their new speeds ?????????????
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Well I'm VERY happy with both YOU AND my new speed  
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08-03-2005, 21:43
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#917
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Chrysalis
right have upgraded to 3mbit using the web page, but held of going to 2mbit because someone said to me I would have had to pay admin fee, if I ring CS tommorow and change to the 2mbit tier is there no fee for this?
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I would imagine if you call tomorrow they will tell you that you can't switch tiers again for 30 days.
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08-03-2005, 21:44
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#918
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Inactive
Join Date: Mar 2004
Location: Glasgow, Scotland
Services: anything for a new job
Posts: 4,165
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Debsy42
Well home from work eventually
Everyone happy with their new speeds ?????????????
Just gonna test mine now 
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no, I have not got mine. when I was told I was
ik
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08-03-2005, 21:49
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#919
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Guest
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Re: New Speed Upgrades 8th March. (Part 3)
Yes Debsy, very pleased, 120KB/s downloads really rocks for when I need updates for my games!
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08-03-2005, 21:49
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#920
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cf.mega poster
Join Date: Sep 2003
Posts: 12,048
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by ian@huth
I would imagine if you call tomorrow they will tell you that you can't switch tiers again for 30 days.
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No problem can wait 30 days, just wanted to know if its free still to change.
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08-03-2005, 21:52
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#921
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Inactive
Join Date: Feb 2004
Posts: 62
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Re: New Speed Upgrades 8th March. (Part 3)
Where can you upgrade online?
CS is closed right now
I am currently on the 1.5MB
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08-03-2005, 21:53
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#922
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Guest
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by DbzDP
Where can you upgrade online?
CS is closed right now
I am currently on the 1.5MB
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http://www.ntlworld.com/data-feeds/e...tierMigration/
but is tech support still open, the 0845 number?
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08-03-2005, 21:54
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#923
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Inactive
Join Date: Apr 2004
Location: Biggleswade
Age: 42
Services: VM Vivid 200
VM XL TV & Sky Sports
VM Phone
Posts: 895
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Debsy42
Well home from work eventually
Everyone happy with their new speeds ?????????????
Just gonna test mine now 
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ask me again after midnight, Im getting quite concerned that I appear to be the only one who got told that my upgrade will take place at midnight (after I phoned to ask for it), wheres mb when you need him
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08-03-2005, 21:55
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#924
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Inactive
Join Date: Jan 2005
Location: Belfast
Posts: 227
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Debsy42
Well home from work eventually
Everyone happy with their new speeds ?????????????

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No, I didn't get a new speed.
Anoyne here with tech knowledge that would know why I didn't get the upgrade?
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08-03-2005, 21:57
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#925
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Inactive
Join Date: Feb 2004
Posts: 62
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Re: New Speed Upgrades 8th March. (Part 3)
I just phoned them up it was 0845 650 0125
Woman said I had to wait till tommorrow to phone up CS
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08-03-2005, 21:58
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#926
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Inactive
Join Date: Mar 2005
Posts: 1
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Re: New Speed Upgrades 8th March. (Part 3)
Hey all
I don't have my user name and password, as I've lost it..
If i ring NTL up tomorrow, will they upgrade this for me?
I'm on 750k, eager to get on that 2mb badboy
thx
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08-03-2005, 21:58
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#927
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Stop It
ask me again after midnight, Im getting quite concerned that I appear to be the only one who got told that my upgrade will take place at midnight (after I phoned to ask for it), wheres mb when you need him 
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If you were told it would be after midnight then it was possibly a porkie. If the agent had done the upgrade for you it would have been virtually instantaneous. You have probably posted about it already but you have rebooted your CM haven't you?
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08-03-2005, 21:59
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#928
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Inactive
Join Date: Feb 2004
Posts: 62
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Re: New Speed Upgrades 8th March. (Part 3)
The ONLINE one is giving me this error
Mail Box Error An error has occured whilst trying to retrieve your mailbox details. ( WrongSecurity in page validate). If you need further help, please contact our customer support (0800 052 2000).
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08-03-2005, 22:13
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#929
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Inactive
Join Date: Feb 2005
Services: NTL Family Pack,
NTL 10MB Broadband,
NTL Phone.
Posts: 164
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Re: New Speed Upgrades 8th March. (Part 3)
why has everyone been upgraded appart from me??? Its not fair! i want my 3MB!
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08-03-2005, 22:15
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#930
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Inactive
Join Date: Feb 2005
Location: Derby
Services: VM TV & BB, BT phone
Posts: 157
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Re: New Speed Upgrades 8th March. (Part 3)
Have just upgraded online. After confirmation the modem re-booted and I'm now on the new speed. Took about 10 seconds. Excellent.
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