01-03-2004, 19:59
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#76
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Inactive
Join Date: Jun 2003
Posts: 450
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Bloody email... Again
In Dartford area, its not working. In Outlook Express its stuck on authorising and when I go to check webmail I get:
Unable to connect to message store.
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01-03-2004, 20:24
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#77
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: Bloody email... Again
Looks like work may have started early on your mail server..... 
Quote:
ntl Home - All Packages - E-Mail Service
1 March 2004 15:47
The ntlworld email service will be unavailable to all customers between 2300 on Monday 1st March and 0700 on Tuesday 2nd March.
This is to allow work to upgrade the email servers to improve the performance of the email service.
This outage will affect all ntlworld email users, including dial up, broadband and Freedom customers.
During this time, ntlworld customers will be unable to send or receive emails, either from using Outlook Express or using the webmail service on ntlworld.com.
Any emails sent to your account during this time will be available to you once the email servers are available on Tuesday morning from 0700am.
Please accept our apologies for any inconvenience this work may cause.
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http://www.ntl-isp.ntl.com/lookup/default.asp
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01-03-2004, 23:59
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#78
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Inactive
Join Date: Jan 2004
Location: North West
Posts: 11
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Re: Bloody email... Again
What the fook are NTL doing with the email servers, hope its worth all the downtime!
What ever happened to fault tolerance and uptimes, redundant servers.... :|
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02-03-2004, 00:34
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#79
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Permanently Banned
Join Date: Oct 2003
Location: wales
Posts: 774
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Re: Bloody email... Again
Quote:
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Originally Posted by chris-sf
What the fook are NTL doing with the email servers, hope its worth all the downtime!
What ever happened to fault tolerance and uptimes, redundant servers.... :|
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take my advice
setup a yahoo account
as ntl mail servers are too much aggrro
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02-03-2004, 01:15
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#80
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Inactive
Join Date: Jun 2003
Location: Woking
Age: 54
Posts: 2,266
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Re: Bloody email... Again
Quote:
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Originally Posted by chris-sf
What the fook are NTL doing with the email servers, hope its worth all the downtime!
What ever happened to fault tolerance and uptimes, redundant servers.... :|
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NTL took it the wrong way and made their email servers redundant today! They're off down the job centre tomorrow to sign on! 
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02-03-2004, 08:10
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#81
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Inactive
Join Date: Jun 2003
Location: St Neots
Posts: 872
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Re: Bloody email... Again
Actually I haven't had any email all weekend, since the 'upgrade' started.
On the upside, I'm now looking as ADSL suppliers* so this shouldn't be a problem much longer.
I don't care what they might have claimed to have done to improve the email I just want a service that's actually up and runnning 99% of the time.
To be fair, I've never had that many problems with browsing but thats not going to make up for the pi** poor email.
* I currently work for BT and this will mean that I can defn work from home as well, it may have been possible with NTL as was but I guess I'll never need to find out.
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02-03-2004, 10:14
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#82
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Inactive
Join Date: Jan 2004
Posts: 278
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Re: Bloody email... Again
Its all been said before....
You know what to do if your not ahppy, because I dont think its ever going to improve, although they claim it will.
How hard can a simple thing, that everyone else seems to get right, be?
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02-03-2004, 12:20
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#83
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 51
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Re: Bloody email... Again
Quote:
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Originally Posted by chris-sf
What the fook are NTL doing with the email servers, hope its worth all the downtime!
What ever happened to fault tolerance and uptimes, redundant servers.... :|
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So where were you when the overhaul of the email system was announced?
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02-03-2004, 12:48
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#84
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Inactive
Join Date: Nov 2003
Location: In hiding!
Services: 60Mb VM BB
Sky+HD
Posts: 725
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Re: Bloody email... Again
Normally I'm the first to **** NTL off, but I think in this case they put a notice up, and have been working on the email servers at the same time of week for a while. It's only overnight one day a week, so if it results in a much better service, then it's worth it.
If little changes.......well, then that's another matter!
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02-03-2004, 14:00
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#85
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Inactive
Join Date: Nov 2003
Location: Wales
Posts: 459
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Re: Bloody email... Again
Quote:
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Originally Posted by chris-sf
What the fook are NTL doing with the email servers, hope its worth all the downtime!
What ever happened to fault tolerance and uptimes, redundant servers.... :|
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quick call ntl - tell them to cancell all their mail server work cos you want your email now!
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02-03-2004, 18:14
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#86
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 51
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Re: Bloody email... Again
Is anyone else still not able to connect to the email servers?
I'm in the ST16 area.
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03-03-2004, 17:52
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#87
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Inactive
Join Date: Dec 2003
Posts: 23
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NTL Email - asking for username & password
Ive checked the server status page & there isnt anything today for email problems.
When trying to collect my email via outlook, just for my ntl account its asking me to confirm my username & password.
Its been fine until day, retrieved it all fine last night.
Is there a problem at the moment?
Cheers
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03-03-2004, 17:54
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#88
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Inactive
Join Date: Jan 2004
Posts: 278
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Re: NTL Email - asking for username & password
There is maintenance going on....
If you PM me your username & password I can tell you if its correct on our systems, and then you know if you need to phone in or not
Others here will vouch I work for NTL if your worried about security....
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03-03-2004, 18:02
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#89
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MVP
Join Date: Nov 2003
Location: Newark, Nottingham, UK
Age: 38
Posts: 86
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Re: Merged-Bloody email... Again
Damm email is always down. I thourght ntl was gonna improve it but it looks like they cant be bothered too. Sometimes i go to check my email and it rejectes my password. Come on ntl this is getting beyond stupid FIX IT.
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03-03-2004, 18:03
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#90
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Awaiting Activation
Join Date: Feb 2004
Posts: 8
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Re: NTL Email - asking for username & password
Quote:
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Originally Posted by madman045
Ive checked the server status page & there isnt anything today for email problems.
When trying to collect my email via outlook, just for my ntl account its asking me to confirm my username & password.
Its been fine until day, retrieved it all fine last night.
Is there a problem at the moment?
Cheers
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I'm getting the same problem. Been alright during the day. Just started happening since I reset the PC. 
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