VIP with 50 MB broadband

[jarrowtoffee]

Originally Posted by RobboEdin

We might be able to help if you display the Advance Charges section from your bill here.

Found out what it was, I noticed there has been a £10 charge going back since 2009 for something called MAX.

I called VM, they said it was for some ASIAN channels, and it looks like it was put on in error as the code is very similar to the SKY Movies codes.

Anyway, they agreed to refund 7 months of the charge.

[colin1234]

Can anyone tell me if this is right? Been onto retensions about upgrading from vip20 to vip50.
Was told i am currently paying £97.99 and to upgrade to vip50 would be £103.00.
Have 1 v+ box and 2 standard boxes
Does that sound right?

[anap]

Originally Posted by colin1234

Can anyone tell me if this is right? Been onto retensions about upgrading from vip20 to vip50.
Was told i am currently paying £97.99 and to upgrade to vip50 would be £103.00.
Have 1 v+ box and 2 standard boxes
Does that sound right?

That's correct. £97.50 for VIP50 and £5.50 for extra box.

[colin1234]

Thanks for that,will have to way up if i can justify it now

[RobboEdin]

Originally Posted by colin1234

Thanks for that,will have to way up if i can justify it now

As you are already more or less paying £100 per month, surely it can't be difficult to decide to pay a fiver more to get more than twice the speed BB and Sports and Movies in HD?