Pro or Anti NTL? The Truth

[Escapee]

I personally have no problem with any customer who thinks their ntl service is the best thing since sliced bread, I am sure there are many that do.

I also have no problem with people who think their job with ntl is the best that they have ever had, Perhaps they know no different or they are lucky.

We must remember that many customers think ntl service is the worst, and many employees who think ntl is a bad company to work for. The latter continued to prove itself in the company surveys that got so embarassing that they were stopped.

I have had a big issue in the past with a very small number of employees who have rubbished true facts and the people reporting them that put ntl in a bad light, I also hate it when someone lies through their back teeth to defend the company. I have seen this where information is just not true, if I was being in a kind mood I would say it was just incompetence or lack of correct information on the persons part but somehow I dont think this is allways the case!

Life is made up of many different types of people and sometimes it's easier to laugh at some of the BS that's been posted than arguing with someone to get the truth across.

[handyman]

I sure have (made it on to the list I mean)
And I don't even work for ntl anymore, lol.

[off-topic]
Just a little heads up on freeserve the largest isp.

About half the calls I get are straight disconections, no nonsence pls sir I just want to leave.

Its all mad we never got that volume of calls into ntl for disconections, freeserves churn rate must be through the roof.

At least ntl provide a connection at 88kbs faster speed with a reliable modem that allows you to ethernet it to your computer, and its £3 cheaper per month.

cant really argue freeserve against ntl at all.

[Mark W]

Originally Posted by Undisputedtruth

As you are an employee of NTL I can only assume this could be the reason why you're reluctant to take up by offer of listing the proNTL mobs. Perhaps, someone more neutral might be more helpful.

by all means, list away old boy - i could do with a laugh

you go around compiling 'lists' of people, and then wonder why they [img]Download Failed (1)[/img] you? how about tryingto live and let live?

[Nemesis]

Originally Posted by handyman

I sure have (made it on to the list I mean)
And I don't even work for ntl anymore, lol.

Awwwwwww, how come you know, did I make it ??

[handyman]

I know because I am pro ntl
I have to be pro ntl as i dont agree with udt

[Undisputedtruth]

Originally Posted by Mark W

by all means, list away old boy - i could do with a laugh

you go around compiling 'lists' of people, and then wonder why they [img]Download Failed (1)[/img] you? how about tryingto live and let live?

Mark, your sarcasms have been noted. It was not too long ago that we clashed and I accused you of lying. Considering you are donning the mod tag, I suggest to you to end the sarcastic comments otherwise you just end up demeaning yourself and your fellow mods.

Originally Posted by handyman

I know because I am pro ntl
I have to be pro ntl as i dont agree with udt

I generally disagree with UDT but not 100% of the time. What does this make me?

quasi-proNTL?
the diet coke of proNTL?

And am I in the book?

[Undisputedtruth]

Originally Posted by Escapee

I personally have no problem with any customer who thinks their ntl service is the best thing since sliced bread, I am sure there are many that do.

I also have no problem with people who think their job with ntl is the best that they have ever had, Perhaps they know no different or they are lucky.

We must remember that many customers think ntl service is the worst, and many employees who think ntl is a bad company to work for. The latter continued to prove itself in the company surveys that got so embarassing that they were stopped.

I have had a big issue in the past with a very small number of employees who have rubbished true facts and the people reporting them that put ntl in a bad light, I also hate it when someone lies through their back teeth to defend the company. I have seen this where information is just not true, if I was being in a kind mood I would say it was just incompetence or lack of correct information on the persons part but somehow I dont think this is allways the case!

Life is made up of many different types of people and sometimes it's easier to laugh at some of the BS that's been posted than arguing with someone to get the truth across.

I've every sympathy for you. As someone as highly respected as yourself, I find it disgraceful in the way you have been treated by a mnority of people.

[Shaun]

I love this thread, please keep it open, I need cheering up

Originally Posted by Undisputedtruth

I've every sympathy for you. As someone as highly respected as yourself, I find it disgraceful in the way you have been treated by a mnority of people.

I agree with you.

While I don't always agree with Escapee, I do think it sounds like he was a loss to the company. This kind of thing goes on too much, at work, the people who can do the job are outvoted by the ones who sell the service. - telling them the product won't do what they are selling doesn't go down too well.

[handyman]

Originally Posted by Undisputedtruth

Mark, your sarcasms have been noted. It was not too long ago that we clashed and I accused you of lying. Considering you are donning the mod tag, I suggest to you to end the sarcastic comments otherwise you just end up demeaning yourself and your fellow mods.

udt your constant winging has been noted.

you suggest he ends his sarcastic comments, rofl. who nt hell are you to tell the mod of a site you frequent what to do. Mark was offered the mod job as he is a respected poster. I bet when you turn on your pc it trys to through itself out of the window,

All we hear is How about you do this somwhere else please and leave the rest of the thousand or so memebers that are capable of getting along to it so we can get along with our daily business.

get a dog? talk to plants? get a life, get laid but just do something bluddy different for a change.

And put me in whatever list you like matey at the end of the day I could not care 2 hoots.

with luv
hm

[Escapee]

Originally Posted by homealone

I agree with you.

While I don't always agree with Escapee, I do think it sounds like he was a loss to the company. This kind of thing goes on too much, at work, the people who can do the job are outvoted by the ones who sell the service. - telling them the product won't do what they are selling doesn't go down too well.

I am no different really to many that were pushed or walked in that respect!

None of us were any great loss to the company though, because the people making most of these decisions dont understand what they are dealing with.
I was no more or less a loss to the company than many others, but I am probably just a bit more vocal about the shambles that some parts of the company are in.

Yes I totally agree with your last bit, telling jumped up highly paid people who profess to be intelligent that their ideas will not work because of XYZ etc never wins any friends or get you up the ladder in a company.

You have to tell the king that his new clothes are wonderfull for that.

What I would really like to see is a big surge in the telecoms industry again and ntl investing in new products, services and building in new areas, only then when they move from the ticking over mode into going forward will all the mistakes and wrong people in wrong jobs become apparent.

Me Pro or Anti? I am probably just Anti-Bulls**t ntl managers.

[dialanothernumb]

Originally Posted by Undisputedtruth

I've every sympathy for you. As someone as highly respected as yourself, I find it disgraceful in the way you have been treated by a mnority of people.

You are speaking "As someone as highly respected as" Escapee. Escapee is a respected member of this community, for sure.

But you, UDT,... Now can I be in that book?

[Undisputedtruth]

Originally Posted by handyman

udt your constant winging has been noted.

you suggest he ends his sarcastic comments, rofl. who nt hell are you to tell the mod of a site you frequent what to do. Mark was offered the mod job as he is a respected poster. I bet when you turn on your pc it trys to through itself out of the window,

All we hear is How about you do this somwhere else please and leave the rest of the thousand or so memebers that are capable of getting along to it so we can get along with our daily business.

get a dog? talk to plants? get a life, get laid but just do something bluddy different for a change.

And put me in whatever list you like matey at the end of the day I could not care 2 hoots.

with luv
hm

As you are an employee of NTL, I can well understand your anguish and frustrations about customers having a negative view of your company and employees. You should not direct your anguish and frustrations at your customers but at your colleagues and management for failure in providing a decent service we all want.

As for having a life - I do. You may also wish to note I have posted less than you. So what does that say about you?

[Mark W]

Originally Posted by Undisputedtruth

As you are an employee of NTL, I can well understand your anguish and frustrations about customers having a negative view of your company and employees

I thought you waxed lyrical a little while ago about how you were no longer an ntl customer?