Superhub Superhub Firmware Beta Test - Page 43

Helix · 18-07-2011, 20:01

You would think that Cisco would do some sort of deal for them, especially as they produce the Tivo boxes.

KenK · 18-07-2011, 20:25

Quote:

Originally Posted by Helix

You would think that Cisco would do some sort of deal for them, especially as they produce the Tivo boxes.

Why? Cisco are a commercial company, with their own reputation to protect. They may not want to be associated with a low-end piece of kit like the "super"hub, unless the price is right for them.

Helix · 18-07-2011, 20:34

Quote:

Originally Posted by KenK

Why? Cisco are a commercial company, with their own reputation to protect. They may not want to be associated with a low-end piece of kit like the "super"hub, unless the price is right for them.

No I don't mean with the Superhub. With a hub which actually works.

KenK · 18-07-2011, 21:01

Quote:

Originally Posted by Helix

No I don't mean with the Superhub. With a hub which actually works.

If the posts about alternative supplier are to be believed: the alternative version will be exactly the same (low) spec, same interface, same (over-everything) appearance and "form-factor", same (poor) capability, the only difference will be the details on the label.

There is no new hub coming, just another version of what they have already. And the customers will not be able to decide on one or the other - they'll get what they are given, and be expected to like it.

If R28 finally makes the Netgear kit work, good -at least it might do what it claims to do. Not bad, it must now be six months since the alpha test version was shipped to thousands of unsuspecting customers (who paid for it!).

General Maximus · 18-07-2011, 21:27

Virgin Media Super Hub
Discover unbeatable wireless with the Virgin Media Super Hub combined modem and router. Features include:

The best wireless broadband performance available
The latest wireless N technology
Future proofed for speeds of over 100Mb (thanks to DOCSIS3, if you’re interested!)
Improved coverage, with fewer 'black spots' in your network
Fantastic range, so you can work further away from your router
Great performance for home & small business networking
Super-fast file transfer between computers - ideal for sharing large files
The latest wireless encryption technology for extra security

Efficient power consumption

That is from the Virgin Media website. I hope you all appreciate how much Virgin have put themselves out to provide you with such fantastic hardware with the best wireless performance available (I am sure we could sue them for false advertising or something), they do afterall have your best interests at heart! I am sure they forgot to put "not" in front of all those bullet points

Skie · 18-07-2011, 21:39

Lol, that entire list except the wireless security is like a reverse list of all the issues people are having.

Ignitionnet · 18-07-2011, 22:42

Quote:

Originally Posted by Phil-ntl

Not noticed it mentioned on here but I may have missed it. I too have been told the new supplier by an internal vm source and tbh, if the info I have does turn out to be correct (the source is very in the know and normally very reliable), I'm not convinced that its going to be any more of a quality product than the existing one.

Not going to post it on here due to NDA.

Phil

I however am not under such an NDA - Huawei.

ccarmock · 18-07-2011, 22:54

Ah so it could be a direct clone of the Netgear then :-)

AngryNugget · 19-07-2011, 01:05

I have been informed by VirginMedia that the new firmware will be available on the 29th.

Quote:

I confirm that there will be a firmware improvement to the Superhub on 29 July 2011 which will incorporate a bridge so that you may connect to a third party router.

Sirius · 19-07-2011, 05:36

Quote:

Originally Posted by AngryNugget

I have been informed by VirginMedia that the new firmware will be available on the 29th.

We shall see

kwikbreaks · 19-07-2011, 07:27

Considering every release to testers so far has been on a Friday (presumably following a regular Friday morning meeting with Netgear) and the last we heard (on a Friday of course) was that there were still too many bugs for it to go out for testing I'm guessing that the 29th is just an estimate of when it will be made available to the testers - so not this Friday either.

Of course they could just not bother with the supposed beta testers as they rarely respond to any of the issues posted in the testing forum and just ignored the faults reported with R25 and shipped it anyway. In fact the shipped version wasn't even the one tested as a trivial bug with WiFi channel setting in the Janet & John section had been fixed.

The only thing professional about the process so far is that customers (victims?) are still being charged.

General Maximus · 19-07-2011, 07:36

Quote:

Originally Posted by Skie

Lol, that entire list except the wireless security is like a reverse list of all the issues people are having.

I know, I think we should let Anne Robinson rip them to bits on Watchdog

19-07-2011, 08:25

Quote:

Originally Posted by AngryNugget

I have been informed by VirginMedia that the new firmware will be available on the 29th.

Apart from "Bridge Mode" does anyone know whats in the update?

Many off us have found a workaround to put the Hub into "Bridge" anyway

I would imagine after the update all these user setting will disappear and hopefully the new "Bridge Mode" will be just a case of ticking a box

Or is my naivety showing again

imranm · 19-07-2011, 08:33

I still don't see why there is a lingering delay with the new fw release, surely if Netgear are resolving these issues alone why is the device not tested as per whatever methodology they're utilising before it's sent to VM. One thing is for sure no one is spending all day fixing the never ending list of bugs, over a six month period it'll be shocking to see the number of hours of "development" gone into the SH, a cost effective CPE!

Phil-ntl · 19-07-2011, 09:58

Quote:

Originally Posted by AngryNugget

I have been informed by VirginMedia that the new firmware will be available on the 29th.

Care to place a wager on it?

Quote:

The latest update from the firmware team is that during testing we've found three significant bugs in the modem mode functionality in the new firmware. We're currently working on fixing these bugs and producing an updated firmware version. We're continuing to test the firmware to make sure it's as robust as possible before we release it for testing.

So at the moment it's looking unlikely that we'll be able to start the beta test next week. As soon as I have more news on this I'll post an update.

Thanks

So its not even out to beta testers yet, the chances of a rollout by the 29th are slim to none imho

---------- Post added at 10:58 ---------- Previous post was at 10:54 ----------

Quote:

Originally Posted by kenoliver

I would imagine after the update all these user setting will disappear and hopefully the new "Bridge Mode" will be just a case of ticking a box

Or is my naivety showing again

"Modem Mode" is a simple case of ticking a box on a page in the gui.

Phil