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Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
Re: Sales/Oversubscription/Customer Service
Quote:
Originally Posted by Ignitionnet
I'm sure the guy I saw post today on a fully ED 3.1 enabled area, 16 downstreams, high sub-split upstreams, enjoying sub-5Mb speeds at peak due to congestion, will be delighted to hear that.
I'll repeat what I have all along. The people who are experiencing congested services couldn't care less about upgrades for future services. Weirdly enough they just want their broadband to work decently at peak times and platitudes about massive investment are wasted on them.
I'm not sure which department in VM you work for but have you considered a move to PR?
No thanks, happy what i do thanks get more pleasure from it
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