Superhub : Superhub Firmware Beta Test

[Peter_]

Originally Posted by GrimUpNorth

Did phone the activation number, but looks like there's a problem with the upstream power level - they have wandered quite a bit (well more than they ever did on the old network) over the three weeks I've been on the docsis 3 network. Lets see what the technician can do tomorrow

Cheers
Grim

What are you getting on the upstream.

[zekeisaszekedoes]

Originally Posted by qasdfdsaq

Seeing how they "listened" to the folks doing the first beta tests before the Superhub was even released, I know what I'm expecting...

I know, that's why I'm expecting the initial couple of iterations of bridge mode to be b0rked, or close to it. I hate to be a pessimist but the rollout of the previous two CPEs (VMNG300/Hub) and their need for firmware updates, and the other earlier "Virginised" versions of off-the-shelf routers are the actions that speak nice and loud and clear.

Originally Posted by Hiddendeath

Good news grim. I have one on the way also, my min ping on thinkbroad tester has gone from 14ms to 25ms, and i have no idea why. Dam superhub not compatible with Cisco UBR's as we have here in Norwich.

Further debunking of the "no more VMNG300s allowed" myth, excellent. I hope I have as much success getting one as the three folks I've read about on here, as after a little tweaking these seem to be rock solid and the best of the three current DOCSIS3 choices.

[Welshchris]

Originally Posted by Masque

You should have been able to ring Quickstart on 0800 953 9500 in order to have it activated as we need your new MAC address on your account.

Good to see that you actually got the modem you wanted, soon they will be as rare as hens teeth.

i thought that VM were on about starting a modem own option where they will supply u with just a modem during the summer if u didnt wish to have the hub.

Lets just hope that VM doesnt take as long to sort the bugs out on the hub as they did the VMNG300s Took them almost a year on these.

[BenMcr]

Originally Posted by Welshchris

i thought that VM were on about starting a modem own option where they will supply u with just a modem during the summer if u didnt wish to have the hub.

No, they are introducing a 'modem only' mode into the Hubs

So you still get the physical Hub, you can just make it work like a standlone modem

[zekeisaszekedoes]

Originally Posted by Welshchris

Lets just hope that VM doesnt take as long to sort the bugs out on the hub as they did the VMNG300s Took them almost a year on these.

...and just as they get them working great, VM replace them. Same deal with the Super Hub maybe? We'll see.

[bonjan]

I managed to put the official firmware in bridge mode: http://www.cableforum.co.uk/board/12...de-really.html .

Could you please test that and report in this thread?

[Chrysalis]

I am considering reporting it to VM saying its easy to do so why 4-5 month wait for the official feature.

However I probably wont do it as VM would likely then in a panic rollout a quick update disabling ssh for everyone, it appears to already be disabled for beta testers.

[craigj2k12]

Originally Posted by Chrysalis

I am considering reporting it to VM saying its easy to do so why 4-5 month wait for the official feature.

However I probably wont do it as VM would likely then in a panic rollout a quick update disabling ssh for everyone, it appears to already be disabled for beta testers.

yeah exactly, 4 - 5 months should be enough time to make a firmware able to transform all superhubs into vmng300's

iv just sent an email to neil berkett, in summary telling him how crap the superhub is, and asked for a vmng300. we will see. others have had luck

[GrimUpNorth]

Originally Posted by Masque

What are you getting on the upstream.

Upstream is 37.5, downstream ranges from 3.5 to 5.3 across the four channels. The technician spent a good hour remaking all the connections and fiddling about in the cabinet. So far so good, but lets see if I get the usual overnight disconnection.

Cheers
Grim

[Boggart]

Originally Posted by zekeisaszekedoes

...and just as they get them working great, VM replace them. Same deal with the Super Hub maybe? We'll see.

The VMNG300 only has 4 DoCSIS Tuners in it.. With VM moving to 6 - 8 Channels over the coming years and the SuperHub having 8 Tuners, I guess that is the answer.

[zekeisaszekedoes]

Yeah but seeing how poorly the Super Hub is performing at this early stage with 4 down and 1 up, plus wireless N failing on 300Mbps mode, doesn't bode well for it's ability to handle more channels and faster WAN speeds. I could be wrong and in fact I hope I am since VM seem to be pinning all their hopes on this promise, but going on previous decisions that seems like the most logical outcome.

[Chrysalis]

I would be very surprised if the superhub is still been given out when a 200mbit or 400mbit service comes. By then VM will realise the failure. Plus looking at their history they seem to release new CPE every 1-2 years anyway. Howver the replacement will probably be called the superhub v2 or something and still be a combined device dumbed down. Hopefully tho they will at least open up a optional modem only path for those who want on request.

[BenMcr]

Originally Posted by Chrysalis

By then VM will realise the failure. Plus looking at their history they seem to release new CPE every 1-2 years anyway.

Only because of standard changes

The ntl 250 modems are still going strong for 20Mbit and below and they are at least 5 years old

[zekeisaszekedoes]

Old maybe, but still excellent units. Which is why I'm still using mine and staying on 20Mbps tier instead of the 30Mbps one (maybe more once the upload speed increases come to my region) I'm hankering for, and would recommend anyone else not able to get a VMDG300 to do the same until the Super Hub has been improved, or better still, dropped entirely.

[Hiddendeath]

I have my wmg300 arriving tomorrow in lieu this superslug i have right now, had 40% packet loss @ 9pm tonight for no apparent reason dam thing..