Virgin Media dont support Outlook - Page 4

duncanhead · 23-07-2008, 22:45

Quote:

Originally Posted by Horace

All they're saying is they don't support 3rd party applications, they shouldn't support any and concentrate on services they do provide. Email ports work fine with VM, I use them every day, if you can't fix the problem and MS won't help then find someone and pay them to fix the problem and stop cluttering up the support lines for problems not related to VM, you wouldn't contact your electricity supplier about a washing machine problem would you? Same thing, they provide the pipe and what sits on either end of it is your concern.

Sorry I dont like your attitude... Its all,about Virgin midea not supporting Outlook .. dont reply.. MS say its done to my ISP (Virgin Media)

Richy99 · 23-07-2008, 23:09

Quote:

Originally Posted by duncanhead

support Outlook and smartmobiles....

lol yeah course as thats part of the services they offer isnt it, mobile devices etc

virgin have never supported outlook and i doubt never will until they proivide

tbh i dont think many like your attitude you have given in posts either

moaningmags · 24-07-2008, 01:25

Outlook Express is installed as part of Windows, that's why it's supported.
Microsoft Outlook is installed as part of Office, that's why it's not supported.

Routers not supplied by VM, Mozilla Firefox, Thunderbird, NAV, ZoneAlarm, AVG etc is all 3rd party so not supported.

jamiefrost · 24-07-2008, 08:38

Still haven't seen what the real problem is. Used outlook for years without any problems. If you could let people know what the problem is there a lot of very helpful people around here.

JJ

duncanhead · 24-07-2008, 08:43

Its..
sending error report..0x8004210B.. timed out waiting for a responce from your SMTP server..please contact your ISP
Duncan

Richy99 · 24-07-2008, 17:31

which WILL NOT be VM as you have said you are not connecting to them you are using mobile broadband with someone else

duncanhead · 24-07-2008, 17:47

Quote:

Originally Posted by Richy99

which WILL NOT be VM as you have said you are not connecting to them you are using mobile broadband with someone else

You've got me wrong... I have broadband from VirginMedia .. thats what this post is all about

Richy99 · 24-07-2008, 18:25

Quote:

I'm connected via web services provided by T-Mobile...

you said that not you are conencted to VM

duncanhead · 24-07-2008, 18:44

sorry I'm totally confused?....
I use VM broadband - have done for 10 years or more since they were cabletel then NTL
This post is about my home PC....

piggy · 24-07-2008, 18:55

its not a vm issue

http://uk.search.yahoo.com/search?fr...CCC0E&ei=UTF-8

duncanhead · 24-07-2008, 19:26

cheers mate, but doing a google or yahoo search brings up too many adverts for s/w fixes etc...
looked in MS technet and found this:
o activate this fix, follow these steps:1. Quit Outlook.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate, and then click to select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k
5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD.
6. Type UseInetcommCS, and then press ENTER.
7. Right-click UseInetcommCS, and then click Modify.
8. In the Value data box, type 1, and then click OK.
9. On the File menu, click Exit to quit Registry Editor.

I've done this and see if the error occurs again....
regards Duncan

Richy99 · 24-07-2008, 19:32

Quote:

Originally Posted by duncanhead

sorry I'm totally confused?....
I use VM broadband - have done for 10 years or more since they were cabletel then NTL
This post is about my home PC....

ok so why did you say you were using t mobile? you are giving conflicting information

Onclejean · 26-08-2009, 16:41

It is correct that Virgin Media email is difficult to set up in Outlook but easy to set up in Outlook Express. Why Virgin should continue with this anachronistic policy can not be understood since Outlook is so widely used and Outlook Express is now obsolete.

However if you still have Outlook Express in your system then first set up the email with Outlook Express as the client for MAIL ( your news group settings probably are juggled to prevent spammers from using them). Then in Outlook, depending on the version, in the Accounts module, either "copy pop3.........etc" or "import email accounts...........etc" The first option is the best.
Then go back in the Outlook main pane and right click on the account that has appeared and right click it to open the settings: make sure the username and password are correct and rename the account to your choice.

Peter_ · 26-08-2009, 17:12

Quote:

Originally Posted by Onclejean

It is correct that Virgin Media email is difficult to set up in Outlook but easy to set up in Outlook Express. Why Virgin should continue with this anachronistic policy can not be understood since Outlook is so widely used and Outlook Express is now obsolete.

Windows mail in Vista is basically Outlook Express and still supported by Virginmedia.

Outlook is part of the Microsoft Office suite which is 3rd party software and therefore not supported as it does not come as standard with your operating system.

caph · 26-08-2009, 19:18

I've only ever used Outlook (not Express) with VM for exactly the same reason you do, MS refuse to support synchronising anything else with a mobile device! Anyway, I've never had any problems so I'm guessing whatever your problem is, it will be resolvable. I'm still using Outlook 2002 though.