Broadband Hardware Trial 2015 - Page 39

alexcopeland · 07-11-2015, 19:32

I haven't said anything that Virginmedia's parent company hasn't all ready mentioned online. I'd like to feedback to VM with my install findings but can't get on the trial forum at all.

MalteseFalcon · 07-11-2015, 21:04

I've sent a pm to one of the mods on there, unfortunately I chose the wrong mod so will try another mod when I know they are online there.

alexcopeland · 07-11-2015, 21:15

Mark, I really appreciate the efforts you've gone too. Can't wait to share my experience on there soon.

Rabb · 07-11-2015, 21:35

not had a email from virgin since last mail, what was a while back now, any 1 else ?

Kushan · 07-11-2015, 23:25

No additional emails have been sent out, people have just received the kit out of the blue.

horseman · 08-11-2015, 10:20

Quote:

Originally Posted by alexcopeland

Mark, I really appreciate the efforts you've gone too. Can't wait to share my experience on there soon.

Do you by chance have two UserID's on VM Forum and if so have you checked PM's and both VMM/VMM2 Trial access on both accounts?

Kushan · 08-11-2015, 12:39

Somehow my IP address has not changed

alexcopeland · 08-11-2015, 13:00

Quote:

Originally Posted by horseman

Do you by chance have two UserID's on VM Forum and if so have you checked PM's and both VMM/VMM2 Trial access on both accounts?

I've just checked and I don't appear to have any private messages. I only have one account in the VM forum.

SnoopZ · 08-11-2015, 13:02

Quote:

Originally Posted by alexcopeland

I've just checked and I don't appear to have any private messages. I only have one account in the VM forum.

Have you PMed James_W this morning as he was on there?

alexcopeland · 08-11-2015, 13:05

Quote:

Originally Posted by SnoopZ

Have you PMed James_W this morning as he was on there?

I'll try now. Cheers.

qasdfdsaq · 08-11-2015, 15:33

Quote:

Originally Posted by UnStable

I received my unit last Wednesday and was planning to set it up early next week but after reading a few posts on the trial forum from people losing their internet completely after set up and the apparent lack of support I think I'll hold fire :/

Don't sign up for a trial then, you're just wasting everyone's time.

Kushan · 08-11-2015, 15:58

I had an issue, posted it to the forum and it was resolved about 30mins later. Didn't have to do a thing.

MalteseFalcon · 08-11-2015, 16:11

It can be slow getting a response from mods, but once they do respond issues get resolved quickly.

Gavin78 · 08-11-2015, 23:40

Unless you call VM support then you are pretty screwed half of them don't have a clue about it. it must be so secret even support don't know about it

09-11-2015, 08:35

Does the usual Arris backdoor work?