[Merged] NTL Increasing BB Speeds Late Summer 2004

[Neil]

Originally Posted by Bill C

So i take it you would have liked them not to have done it so you have even more to hate them about. I say thank you NTL at least they are giving something back. Ok it is later than telewest but they are doing it. I can see it now if they had not annouced it there would have been hell to play and you would have been at the top of the list .

But why is it later than TW Bill?

If certain ntl employees are right, & it was TW that copied ntl's idea of increasing speeds, then how on earth did TW manage to get it done 2 weeks ahead of schedule?

[Stop It]

Originally Posted by Neil

No it doesn't, it just shows how stupid they are to react/copy Telewest's idea of increasing, but then get shown up for the buffoons they are by letting TW already complete their upgrades 2 weeks early, while all ntl can manage is 'late summer'.....

I Agree totally, If ntl would have just stayed quiet and waited until they were ready to upgrade (which TW obviously done) they wouldnt have any complaints from anyone wondering when "late summer" was, :P

Originally Posted by Neil

But why is it later than TW Bill?

If certain ntl employees are right, & it was TW that copied ntl's idea of increasing speeds, then how on earth did TW manage to get it done 2 weeks ahead of schedule?

I dont work on that side so i cannot say.The likes of bbking and noob would have a better idea however there is the fact of a much larger network and more than 1 type of system that has to be changed on the NTL side where Telewest only have the one.

[Neil]

Originally Posted by Bill C

I dont work on that side so i cannot say.The likes of bbking and noob would have a better idea however there is the fact of a much larger network and more than 1 type of system that has to be changed on the NTL side where Telewest only have the one.

So ntl planned for a speed increase, Telewest found out about it & copied them, yet managed to get it done 2 weeks early, yet ntl customers are still waiting?

Whichever way you look at it, ntl have made a mess of it.

Either way-TW customers have their speed increase, & ntl's is 'coming soon'

[th'engineer]

Has anyone defined which summer yet

All that was said was summer, sounds a bit like the free dial up original areas had it but ex cwc did not.

Digital tv ex cwc yes original no

Originally Posted by th'engineer

Has anyone defined which summer yet

Right Thats it Your ip address goes to the bottom of the pile for the upgrade

[th'engineer]

Originally Posted by Bill C

Right Thats it Your ip address goes to the bottom of the pile for the upgrade

Could not resist

Originally Posted by th'engineer

Could not resist

[BBKing]

Digital tv ex cwc yes original no

Pass the crack pipe, Steve. Both original and ex cwc areas have had digital TV since the late 90s.

Neil - where was it said ntl were planning speed upgrades before TW and copied it? I'm quite willing to applaud TW for being in the vanguard of high speed internet access in the UK, and am not surprised they got things done first, having a smaller network. Given the amount of work I *know* needs to be done and which you, I contend, don't, announcing a fairly vague period rather than an exact date is perfectly reasonable, particularly as it's likely to be a staged rollout.

In a perfect world I could do it with a snap of my fingers, but this isn't a perfect world. The other alternatives are not to announce anything (as tried in London) for which we get slated, to announce unreasonable timescales (for which we get slated, and rightly). Damned if we do, damned if we don't.

Or are you just cheesed off that you ditched ntl shortly before they increased broadband speeds? When are BT upgrading my 512k ADSL line to 750k for no extra fee? Am I thinking of getting a nice TW CM? You betcha.

[th'engineer]

Originally Posted by BBKing

Pass the crack pipe, Steve. Both original and ex cwc areas have had digital TV since the late 90s.

Neil - where was it said ntl were planning speed upgrades before TW and copied it? .

Was said by justanothernoob in either this or a related post, btw did not know both had digi at same time thought manchester was first and rest of cwc.

Glad you agree with this free dial up original areas had it but ex cwc did not.

[Chrysalis]

hmm excuses.

TW have a smaller network but lets get things into proportion here. Announcement made, 2 weeks later TW upgraded = 14 days, for sake of argument lets say summer from 21 june to sometime in sept, middle date 1 August = 90 days. So ntl's network is over 5x as big as TW?
Am I talking rubbish? yes

Is this rubbish also?
DHCP upgrades (for speed upgrade?)
Training (5 mins in staff meeting)
Thousands of config files (done in bulk)
Education (for what exactly?)
Billing (so it says 1.5 instead of 1meg service and even if this was wrong it doesnt matter as its free upgrade and what you charged counts, either way its probably just 1 change in a database)
Capacity Calculations (this should have been done before announcement)
Checking if modems work (yes mine works not sure what you meant by this)
Updating UBR's (its just a config file )

[th'engineer]

Capacity Calculations (this should have been done before announcement)

Is this true they did something without seeing if it would work, sounds like the old NTL management are still about . Is bill goodland back again

[Neil]

Originally Posted by BBKing

Neil - where was it said ntl were planning speed upgrades before TW and copied it?

I'm not willing to name names m8, as it will embarass those that told me, but rest assured I have it in writing from ntl associates that it was ntl's idea.

Originally Posted by BBKing

I'm quite willing to applaud TW for being in the vanguard of high speed internet access in the UK, and am not surprised they got things done first, having a smaller network.

I don't think it's anything to do with the size of the network, if what your colleagues say is true, & TW copied ntl, then they are even more efficient than I thought they were-if they can do a speed upgrade on a kneww jerk reaction, why can't ntl do one that they planned 1st?

Originally Posted by BBKing

Given the amount of work I *know* needs to be done and which you, I contend, don't, announcing a fairly vague period rather than an exact date is perfectly reasonable, particularly as it's likely to be a staged rollout.

See above.

Originally Posted by BBKing

In a perfect world I could do it with a snap of my fingers, but this isn't a perfect world. The other alternatives are not to announce anything (as tried in London) for which we get slated, to announce unreasonable timescales (for which we get slated, and rightly). Damned if we do, damned if we don't.

Telewest managed it-no 'coming soon'/'late summer' from them.

Originally Posted by BBKing

Or are you just cheesed off that you ditched ntl shortly before they increased broadband speeds?

I will never be cheesed of that I ditched ntl as an ISP.
Do you think just because they will (eventually!) offer a speed increase, that it makes up for all the other cr@p they offer? (how long have ntl had email problems?

Originally Posted by BBKing

When are BT upgrading my 512k ADSL line to 750k for no extra fee?

'Soon'!

Originally Posted by BBKing

Am I thinking of getting a nice TW CM? You betcha.

You're lucky, you have the choice of a decent cable ISP. There are many people in London that don't.


So-I have a simple question for ntl.....

Why are ntl customers being told 'late summer' for their speed increase, when Telewest customers already have it, & indeed got it 2 weeks ahead of schedule?

[Teccie]

Ah well - still no speed increase... cant. Maybe they meant late summer when they've taken the extra £3 off all of us for the 3 months or so.

Grrrr...

The £3 rise should av come into effect when the increase went to 1.5mb not before - thats one reason ive gone back to 600k, as i believe have loads of others. Only NTL losing out it looks like - bunch of biffs.

[ian@huth]

Originally Posted by Teccie

Ah well - still no speed increase and its summer... cant argue - they said summer and its summer now. Maybe they meant late summer when they've taken the extra £3 off all of us for the 3 months or so.

Grrrr...

The £3 rise should av come into effect when the increase went to 1.5mb not before - thats one reason ive gone back to 600k, as i believe have loads of others. Only NTL losing out it looks like - bunch of biffs.

You can't expect to get something that you have been told will be coming late summer when summer hasn't even arrived yet and won't arrive for another 11 days.

The £3 rise is nothing to do with the speed increase and only NTL know why they have made that price increase, others can only guess.