ntl Confirms 10Mb Broadband Speed Increase

[eTa]

I doubt 3Mb users will need a new box if they have a Samsung... wasn't the whole reason for upgrading in the first place that the old Pace boxes couldn't handle the faster speeds?

[sherer]

my experience of the Samsung box is that it is an improvement but can still struggle with 2MB

and with this being NTL do you really think when they specced the Samsung that it was over specced to cope with future speeds ?

[th'engineer]

Originally Posted by sherer

my experience of the Samsung box is that it is an improvement but can still struggle with 2MB

and with this being NTL do you really think when they specced the Samsung that it was over specced to cope with future speeds ?

I think they did over spec it because its modems are allegidly better than stand alone modem. That of course is dependant on who you talk to.
If you have probs with a samsung would contact CS mines rock solid most of the time and copes no problem

[neo123]

Well i have just read the whole thread through <<<medal!! I don't think i saw a mention of what the caps could be for the lower tier users when the 10meg comes into play. If people are complaining about a 75GB Cap on the top tier then what am i gonna get on my 2meg line?!?!

[Roy MM]

Originally Posted by neo123

Well i have just read the whole thread through <<<medal!! I don't think i saw a mention of what the caps could be for the lower tier users when the 10meg comes into play. If people are complaining about a 75GB Cap on the top tier then what am i gonna get on my 2meg line?!?!

About 50MB if pro rata, lower tier should be 25MB.

[th'engineer]

Originally Posted by neo123

Well i have just read the whole thread through <<<medal!! I don't think i saw a mention of what the caps could be for the lower tier users when the 10meg comes into play. If people are complaining about a 75GB Cap on the top tier then what am i gonna get on my 2meg line?!?!

To be honest was happy with a 512k unlimited connection but must admit like 2meg.

I think that quite a few customers would be happy with 2meg unlimited

I have to be honest here, later on this year the exchanges are unbundled and ADSL will be available in this area.
I have had a salesman from another isp round, and have registered interest as a lauch customer in the new bulldog unlimited service. Which of course is Cable & wireless so probably might be surfing quicker before NTL get round to it .

[neo123]

I wouldnt be THAT disheartened if i got 50GB B/w a month. But im sure they are going to be real strict on it...if people pay another £13 for another 25GB of bandwidth. But who knows...all theoretical eh

[Ignition]

Originally Posted by th'engineer

I have had a salesman from another isp round, and have registered interest as a lauch customer in the new bulldog unlimited service. Which of course is Cable & wireless so probably might be surfing quicker before NTL get round to it .

Hehe.

Userbase of 65,000, 20,000 awaiting provisioning and install, 10,000 calls a day into the callcentres (1/6th of userbase!), under Ofcom investigation, and potentially cancelling further advertising until they have gotten their house in order by fulfilling the mass of outstanding orders and resolving CS issues.

The LLU network that they have both bought and are building is nowhere near making money, current prices are loss leading and as they go further down the profitability of exchanges that'll just get worse and only be exacerbated when BT release their own 8Mbit products, which BTW go on wider 50,000 user trial next month and expected general release November.

Various people report issues with installation, customer service, telephony, in terms of call quality, billing and lack of dial tone all together, and issues with internet speed itself through poor DNS, connection stability and general performance, there's a Bulldog hell website and ADSLGuide has a number of highly satisfied customers.

Braver man than me.

C+W's name in the consumer world and the comms industry isn't the greatest there is an nthell but there's also a Clueless and Witless .

[th'engineer]

Originally Posted by Ignition

Hehe.

Userbase of 65,000, 20,000 awaiting provisioning and install, 10,000 calls a day into the callcentres (1/6th of userbase!), under Ofcom investigation, and potentially cancelling further advertising until they have gotten their house in order by fulfilling the mass of outstanding orders and resolving CS issues.

The LLU network that they have both bought and are building is nowhere near making money, current prices are loss leading and as they go further down the profitability of exchanges that'll just get worse and only be exacerbated when BT release their own 8Mbit products, which BTW go on wider 50,000 user trial next month and expected general release November.

Various people report issues with installation, customer service, telephony, in terms of call quality, billing and lack of dial tone all together, and issues with internet speed itself through poor DNS, connection stability and general performance, there's a Bulldog hell website and ADSLGuide has a number of highly satisfied customers.

Braver man than me.

C+W's name in the consumer world and the comms industry isn't the greatest there is an nthell but there's also a Clueless and Witless .

Remind you of any company a few years ago called NTL btw is NTLs best network bromley not ex cwc.
Most ex cwc engineers are now NTLs

Originally Posted by Ignition

Hehe.

Userbase of 65,000, 20,000 awaiting provisioning and install, 10,000 calls a day into the callcentres (1/6th of userbase!), under Ofcom investigation, and potentially cancelling further advertising until they have gotten their house in order by fulfilling the mass of outstanding orders and resolving CS issues.

The LLU network that they have both bought and are building is nowhere near making money, current prices are loss leading and as they go further down the profitability of exchanges that'll just get worse and only be exacerbated when BT release their own 8Mbit products, which BTW go on wider 50,000 user trial next month and expected general release November.

Various people report issues with installation, customer service, telephony, in terms of call quality, billing and lack of dial tone all together, and issues with internet speed itself through poor DNS, connection stability and general performance, there's a Bulldog hell website and ADSLGuide has a number of highly satisfied customers.

Braver man than me.

C+W's name in the consumer world and the comms industry isn't the greatest there is an nthell but there's also a Clueless and Witless .

Had a Engineer from C&W asking me if there is any jobs going in NTL as he has had enough of the customer complaints . He works on the Bulldog side. Funny thing is he has NTL at home even when he can get Bulldog.

Just for you The Engineer he works your area

[th'engineer]

Originally Posted by Bill C

Had a Engineer from C&W asking me if there is any jobs going in NTL as he has had enough of the customer complaints . He works on the Bulldog side. Funny thing is he has NTL at home even when he can get Bulldog.

Just for you The Engineer he works your area

I can make mistakes am only human appreciate ignition telling me about this think a review is required thanks ignition.

I did not know nowt about it even the salesman for bulldog did not mention it

So looks like am with you for the present and future.

Frying pan and fire spring to mind

Originally Posted by th'engineer

Now then are you taking the michael here, you know that planning and NTL do not come together in the same book never mind sentance.
NTL Engineering do as they are told by sales they dont have any say on what will happen or not. They usually have their numbers limited by cost as well

And you have rock solid proof of this do you.? If so please print it here --->

[Ignition]

Originally Posted by th'engineer

Remind you of any company a few years ago called NTL btw is NTLs best network bromley not ex cwc.
Most ex cwc engineers are now NTLs

Would be great if CWC hadn't bought most of it rather than building it, also don't underestimate how much work ntl have done on those networks.

BTW This is the same CWC that bought us the Videotron build, so if we're describing everything on the EuroDOCSIS platform as being thanks to CWC they also brought with them some real, real cr@p. Some of the reasons for the banal performance of Videotron build are not that different from some of the Langley build being poorly, others aren't - there's no Langley / Ex-Cabletel area built as poorly as Southampton (Ex-Videotron).

Some Ex-CWC engineers have been naturally retained, though CoCo had its' share of dodgy engineers same as Cabletel.

Probably best you don't try and tell me about how the networks I work on work, nor how my employer works

[sav112]

10mb Fantastic, being of an age when we had god knows on old BBS boards on the BBC model B.

i dont download anything much, patches for the odd game but i do play online and that kind of speed must help. I play FM05 and i could even host with this kind of speed. Again the upload cant be that poor I mean you cant give the masses 10mb download and sod all up load.

I'm only on the 1Mb service and in truth its fine, but hey 10mb you got to love that.

[Chrysalis]

Originally Posted by Ignition

Would be great if CWC hadn't bought most of it rather than building it, also don't underestimate how much work ntl have done on those networks.

BTW This is the same CWC that bought us the Videotron build, so if we're describing everything on the EuroDOCSIS platform as being thanks to CWC they also brought with them some real, real cr@p. Some of the reasons for the banal performance of Videotron build are not that different from some of the Langley build being poorly, others aren't - there's no Langley / Ex-Cabletel area built as poorly as Southampton (Ex-Videotron).

Some Ex-CWC engineers have been naturally retained, though CoCo had its' share of dodgy engineers same as Cabletel.

Probably best you don't try and tell me about how the networks I work on work, nor how my employer works

Nildram on ADSL is outperforming me like for like right now so if this is supposed to be state of the art its worrying