08-03-2005, 11:21
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#496
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Inactive
Join Date: Feb 2004
Location: Belfast
Age: 51
Services: 10 mb NTL Broadband, Sky TV (full package).
Posts: 309
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Re: New Speed Upgrades 8th March. (Part 3)
I don't think too many people KNOW about it yet, so i doubt the problem is due to people going mad with the new speeds. I think it's more likely that ntl are still carrying out maintenence on the networks, to allow the new speeds. I've been upgraded to 3mb in Belfast, but i'm not getting the full speed, usually about 2.6mb. No doubt there will be some teething troubles for a few days/weeks while it all gets sorted out.
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08-03-2005, 11:21
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#497
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by Electrolyte
I may just go to 2MB, as long as my parents will let me  |
Really?
That's just fascinating.....
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08-03-2005, 11:23
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#498
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Inactive
Join Date: Sep 2003
Location: Cardiff, UK
Services: Sky Digital, NTL Phone & 10mb BB
Posts: 126
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by Wiggz
I'd just like to say, THIS is why people get so frustrated at NTL. If you are rolling out technologys it is custom (rolling anything out actually) to have team meetings, nationwide, site wide, whatever, in order to ensure that the Customer receives the correct information.
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It's true, NTL are bad at this.
Whilst I was working for them there was loads of stuff that appeared on here well before we knew about it, and I was on the front line, the technical support desk.
I would not be surprised if very few people have been told about this speed upgrade, and if they had it would have been minimal information.
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08-03-2005, 11:23
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#499
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: New Speed Upgrades 8th March. (Part 3)
it's bloody amazing as only 3 years ago I was paying £50 a month for 1mb via set top box. then they unbundled it so I could have just cable modem. and now for £38 a month you can have 3mb. progress.
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08-03-2005, 11:24
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#500
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by handyman
here here.
what do ntl think they are doing my connection has gone from 512k to 600k to 750k to 2mb and the price is still the same, i think i'll complain too.  |
No good complaining about that to NTL mate, they won't do anything.
It's even worse if you are on the top tier. They have just had the nerve to double that to 3Mb at no extra cost. What are they playing at? If I was on the top tier I would cancel my contract immediately and move to one of those wonderful ADSL packages which only give you 2Mb. 
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08-03-2005, 11:37
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#501
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: New Speed Upgrades 8th March. (Part 3)
Lovely, just got off the phone to a Scottish lass who says we'll get our upgrade automatically when it all gets done. As far as she and her team leader were concerned only new customers are getting the upgrades today and we may have to wait a month.
Since we are on 300k at the moment I'm thinking that we don't get upgraded automatically because of the change in the cap allowance, something else the lady and her team leader refused any knowledge of 
As of 1230 her teamleader had yet to be briefed on the upgrades
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08-03-2005, 11:39
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#502
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 3)
can my sacm 120 box recieve the 3meg speed from the 1.5 im on now i just want to clarify this
chris
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08-03-2005, 11:40
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#503
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Inactive
Join Date: Jul 2004
Location: Woking, Surrey
Posts: 103
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by chris1234
can my sacm 120 box recieve the 3meg speed from the 1.5 im on now i just want to clarify this
chris
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Yes all SACM models have no problem with the upgrades.
Ben
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08-03-2005, 11:41
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#504
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Inactive
Join Date: Jun 2003
Location: Here
Posts: 2,019
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Re: New Speed Upgrades 8th March. (Part 3)
grrr my dad just rang NTL in Bromley area and they are sending us a LEAFLET advising us how to upgrade? wtf? we got a sacm silver NTL 200 Home model. Is this enough for 2Mb ? Surely they could do it on the phone?
OT: I think you guys need a lil more bandwidth on this site, that fer sure 
EDIT: Dad just rang a second time and they told us end of March but I thought that was for the STB's customers and not the SACM's customers?
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08-03-2005, 11:41
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#505
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Inactive
Join Date: Sep 2004
Location: lancashire
Posts: 32
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Re: New Speed Upgrades 8th March. (Part 3)
I live in Darwen and i have had upgrade from 750 to 2mb but what is the upload speed?
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08-03-2005, 11:42
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#506
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by chris1234
can my sacm 120 box recieve the 3meg speed from the 1.5 im on now i just want to clarify this
chris
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yes
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08-03-2005, 11:42
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#507
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by samuelnw53
I live in Darwen and i have had upgrade from 750 to 2mb but what is the upload speed?
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200k
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08-03-2005, 11:42
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#508
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Inactive
Join Date: Apr 2004
Location: Darwen
Age: 55
Services: 120mb BB
Posts: 84
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by samuelnw53
I live in Darwen and i have had upgrade from 750 to 2mb but what is the upload speed?
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Hi
2MB = 200K
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08-03-2005, 11:43
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#509
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Inactive
Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 1,125
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Re: New Speed Upgrades 8th March. (Part 3)
well i just did my upgrade in cardiff
currently getting about 2.8meg
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08-03-2005, 11:43
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#510
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by samuelnw53
I live in Darwen and i have had upgrade from 750 to 2mb but what is the upload speed?
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Have a look at the news article we wrote.
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