50MB Broadband now just £18 per month

[frogstamper]

Originally Posted by die5el

i pay £65 per month just for phone and 50 meg broadband should i phone and ask for a better deal ? seeming that i have been with them for over 7 years

I would certainly contact CS, £65pm does seem a trifle steep especially when the old XXL-BB deal with a phone was £35pm + £11pm , it would appear that you have been over charged these last few months.

[Jabbs]

Has 20m been dropped in price also ?

[Basisboy]

To add confusion ... My coleague in work is getting a 10MB service (upgraded from 4MB FREE) and paying £20, whilst I'm paying £25 for the same service.

But pack to the point .. especially the 50MB being advertised for £18 and £28 after 3 months..
If I go to Tesco's a pick up a tin of bins for 7p, and get to the till and they tell me your a regular and that the price advertised is discounted and that the beans to me are 20p then this would be deemed misleading and incorrect pricing?
I'm no legal beagle but from the business law I've done I'm sure this is wrong. I've emailed http://www.consumerdirect.gov.uk/ and asked for this to be investigated - if we can get more complaints logged with them then perhaps they will force VirginMedia to ensure that their pricing is both fair, and that what they advertise is what they sell.
They should advertise what the PRICE is, not what the price is to get you interested is!

[BenMcr]

Why do people keep on making something out of nothing?

It is quite clear on the page for the XXL service that the £18 price is for 3 months

It says:

£18 a month*
for 3 months, £28 after that

If you go to consumer direct over that they will probably tell you to go away

---------- Post added at 10:23 ---------- Previous post was at 10:22 ----------

Originally Posted by Jabbs

Has 20m been dropped in price also ?

No because 50Mbit is still £8 more then the 20Mbit service

[Basisboy]

Originally Posted by BenMcr

Why do people keep on making something out of nothing?

It is quite clear on the page for the XXL service that the £18 price is for 3 months

It says:

£18 a month*
for 3 months, £28 after that

If you go to consumer direct over that they will probably tell you to go away

---------- Post added at 10:23 ---------- Previous post was at 10:22 ----------


No because 50Mbit is still £8 more then the 20Mbit service

Hi,

I'd be totally happy if I could get 50MB for £28 But I can't I can only get this for £54!

So that's were my complaint is - not even that I can't get this for £18. And that I believe is misleading advertisment.

Cheers

[EBD3000]

What should XXL BB, XL TV and XL Phone cost?

The web site is saying £57 but was saying £56.50 last week!

I'm assuming that the web site bundle thingy hasn't been updated yet.

[chrome]

Why do virgin make it so confusing, i'm on xl bb xl tv and med phone plus pic box ( which i think i will cancell ) for this i pay £52.00 per month. what would the price be to upgrade to xxl bb, do i keep my discounts or will i loose then, going by the bundle builder for the same plus xxl bb it world be £80.50

scriptionMonthlyOne-offAdd more..
RemoveYour bundle

12 month contract
£64.50 Broadband


Size: XXL

• Add Broadband options.. Add or change wireless equipment

TV


Size: XL

• Add TV options.. V+, extra set top boxes, more channels. Add a V+ HD Box for £49.

Phone


Size: M

• Add phone options.. International and mobile extras, calling features

RemoveWireless "N" router and adapter£0.00

• Add or change wireless equipment

Remove Picture Box 12 month contract
£5.00 Virgin Phone Line£11.00 Standard Installation
Free until 30 Sept £0.00 50Mb broadband activation £20.00 E-bill
Switch to paper-bill£0.00
Your Cost Summary:Total one-off cost£20.00 Total monthly cost£80.50 Online credit (taken off your first months bill)− £20.00
DescriptionMonthlyOne-offAdd more..
RemoveYour bundle

12 month contract
£64.50 Broadband


Size: XXL

• Add Broadband options.. Add or change wireless equipment

TV


Size: XL

• Add TV options.. V+, extra set top boxes, more channels. Add a V+ HD Box for £49.

Phone


Size: M

• Add phone options.. International and mobile extras, calling features

RemoveWireless "N" router and adapter£0.00

• Add or change wireless equipment

Remove Picture Box 12 month contract
£5.00 Virgin Phone Line£11.00 Standard Installation
Free until 30 Sept £0.00 50Mb broadband activation £20.00 E-bill
Switch to paper-bill£0.00 Your Cost Summary:Total one-off cost£20.00 Total monthly cost£80.50 Online credit (taken off your first months bill)− £20.00Empty basket
Continue shopping

sorry bit messy just copy,paste of vm site

[BenMcr]

I just put in XXL BB, XL tv and M phone into the bundle builder and it gives the £60.50 price

Your Cost Summary: Total one-off cost £20.00 Total monthly cost £60.50 Online credit (taken off your first months bill) − £20.00

[Stormblade]

Existing customer site says £45 for 50mb now, new customer price £38... (after the 3 month discount)...

When are they going to stop ripping off the existing customers?

[EBD3000]

Originally Posted by BenMcr

I just put in XXL BB, XL tv and M phone into the bundle builder and it gives the £60.50 price

So in other words its cheaper to get XL phone than M phone.

[BenMcr]

No because that costs £66 a month (after the first six month reduction)

[chrome]

now i've got £60.50, think web site has got a mind of it's own

[Noggo]

Originally Posted by Jabbs

Has 20m been dropped in price also ?

According to the Virgin Webby it has click here, but looking at my last bill it hasn't changed.

£30/month for stand alone XL BB and £20/month with phone line @ £11/month. Does anyone know whether the new price is automatically charged or do you have to ring up and get new price?

[Stormblade]

Originally Posted by Noggo

According to the Virgin Webby it has click here, but looking at my last bill it hasn't changed.

£30/month for stand alone XL BB and £20/month with phone line @ £11/month. Does anyone know whether the new price is automatically charged or do you have to ring up and get new price?

That's the "New Customer" Price... Existing customers get to pay £37.

[BenMcr]

£37 is before any bundle discounts for all customers

The £20 price on the web is after a £17 discount

The £30 standalone price is after a £7 discount