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Virgin to launch 2Mb Size S
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Old 20-03-2009, 20:28   #31
slowcoach
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Re: Virgin to launch 2Mb Size S

“Move with the times, endulge yourself and live life to the full.”
I threw the TV out 16 years ago but now I want to live life to the full, is there no hope for me?
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Old 20-03-2009, 23:16   #32
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Re: Virgin to launch 2Mb Size S

nope, let me think of what life-changing stuff you have missed out on:

Buffy
Star Trek
Heroes
Lost
Dark Angel
24
Babylon 5 (best TV series ever)
Smallville
Alias
Friends
Stargate

I could go on




As for dialup,I would want BB any day of the week regardless of the restrictions. You just can't do anything will dialup, it takes ages just for one webpage to load up. It is like me saying I want to speak to my friend in Holland and instead of sending him a text on my mobile I am going to write a letter and send it by carrier pigeon.
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Old 21-03-2009, 07:11   #33
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Re: Virgin to launch 2Mb Size S

My life feels so empty after reading your list.

I think I would cut my wrists before I reached the end of a Friends episode.
Don't they have anything with a good plot these days?
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Old 21-03-2009, 09:35   #34
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Re: Virgin to launch 2Mb Size S

yup, that is why tv series like Battlestar Galactica are so amazing, and sadly the last episode aired last night
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Old 24-03-2009, 16:49   #35
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Re: Virgin to launch 2Mb Size S

Quote:
After a call with CS they informed me of the following and I would like to
see if you could confirm this with your superiors:

1. After the 1st May you will be able to register online to jump the queue
and have your upgrade to 10Mb done as a priority.

2. The rollout will be complete in October.
Anyone from Virgin able to confirm this?
I think the priority could well be an agreement to a new 12 month contract.
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Old 24-03-2009, 16:54   #36
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Re: Virgin to launch 2Mb Size S

Those are both right but there is nothing to say that priority registration will be a 12 months. I can't see why it would be

I would expect the registration site to appear before the 1st of May though
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Old 24-03-2009, 17:06   #37
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by BenMcr View Post
Those are both right but there is nothing to say that priority registration will be a 12 months. I can't see why it would be

I would expect the registration site to appear before the 1st of May though
There's a reason why you can choose priority. especially when Virgin is involved.

You know quite a bit. do we just have to ask you a specific question before you tell us something you wouldn't normally be helpful and tell us anyway?
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Old 24-03-2009, 17:10   #38
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by Gary L View Post
There's a reason why you can choose priority. especially when Virgin is involved.
My personal view is that priority registration is for those that really really want the 10Mbit - nothing more.

They will want to avoid a mass migration as changing around 2 millions connections needs to be handled carefully!

Quote:
You know quite a bit. do we just have to ask you a specific question before you tell us something you wouldn't normally be helpful and tell us anyway?
Sorry to ask, but can you rephrase that? Not quite sure that that sentence is supposed to say!
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Old 24-03-2009, 17:12   #39
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by Gary L View Post
There's a reason why you can choose priority. especially when Virgin is involved.

You know quite a bit. do we just have to ask you a specific question before you tell us something you wouldn't normally be helpful and tell us anyway?
Selfcare has been receiving some upgrade love so that it's ready for people to do their upgrades. I believe this is both for early registration and for opt-out from upgrade.

Ben knows as much as anyone who works in customer relations, you'd expect them to receive briefings on such things to deal with queries.
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Old 24-03-2009, 17:13   #40
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Re: Virgin to launch 2Mb Size S

I'm Customer Services

As I said - nothing in any brief to say new 12 months
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Old 24-03-2009, 17:16   #41
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by BenMcr View Post
My personal view is that priority registration is for those that really really want the 10Mbit - nothing more.

They will want to avoid a mass migration as changing around 2 millions connections needs to be handled carefully!
I don't think it is. they've done upgrades before by an area by area basis. people will just have to wait like they always have done. I would suspect that the last thing they would want is to have staff taking calls doing priority upgrades.
there has to be a 12 month reason why.


Quote:
Sorry to ask, but can you rephrase that? Not quite sure that that sentence is supposed to say!
It says how come you didn't tell us about the priority hot line before?

---------- Post added at 18:16 ---------- Previous post was at 18:14 ----------

Quote:
Originally Posted by Broadbandings View Post
I believe this is both for early registration and for opt-out from upgrade.
Interesting if you could opt out.

Opt out. thank you, you are now on 2MB SMALL, please wait while we enable STM and new exciting restrictions.
you might see your modem reboot.

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Old 24-03-2009, 17:20   #42
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by Gary L View Post
I don't think it is. they've done upgrades before by an area by area basis. people will just have to wait like they always have done. I would suspect that the last thing they would want is to have staff taking calls doing priority upgrades.
there has to be a 12 month reason why.
As I said it's not in any brief. They would have said something by now if it was.
Quote:
It says how come you didn't tell us about the priority hot line before?
Because I only try and say stuff once it is confirmed. Also no point mentioning something that isn't online yet

---------- Post added at 18:16 ---------- Previous post was at 18:14 ----------
Quote:
Interesting if you could opt out.
It's an opt in only. There will be no opt out of the upgrade - just when it happens.
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Old 24-03-2009, 17:21   #43
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by Gary L View Post
I don't think it is. <snip>
Thats why Ben said "My personal View", your view may not be right either.


Quote:
Originally Posted by Gary L View Post
It says how come you didn't tell us about the priority hot line before?
</end_snip>
What do you want from the man, a txt from him each and every time he learns of a new process?
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Old 24-03-2009, 17:26   #44
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Re: Virgin to launch 2Mb Size S

Quote:
Originally Posted by xocemp View Post
Thats why Ben said "My personal View", your view may not be right either.
That's why I said "I don't think it is" if I thought I was right I wouldn't say I think.

Quote:
What do you want from the man, a txt from him each and every time he learns of a new process?
That's an idea isn't it.
anything you want? or are you just moaning for the sake of moaning again?
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Old 24-03-2009, 17:35   #45
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Re: Virgin to launch 2Mb Size S

Its a wonderful idea, thats why I mentioned it though I doubt Ben will agree to texting since he spends enough time answering, not all, but daft questions all day & on his own time

No, I'm done with you for now. You'll know if I want anything more, thanks for asking kind sir.
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