VM traffic shaping policy changed?

[munkor]

last night, again after 9pm i was capped, so turned off the pc.

at 1am, i tried again and my speed was as it should be. If i was originally capped around 10:30pm (not before 9 u notice), and the cap lasts for 5 hours, why would i get my speed back at 1am?

[brundles]

Perhaps my maths is out, but being capped at about 10:30pm for 5 hours would take you until about 3:30am. Being capped at about 8pm would have left you back on full speed by 1am.

Another possibility given the start date on this thread is that VM haven't got around to changing the clocks on the STM nodes - not very likely as it probably changes itself, but worth a thought.

Originally Posted by brundles

Perhaps my maths is out, but being capped at about 10:30pm for 5 hours would take you until about 3:30am. Being capped at about 8pm would have left you back on full speed by 1am.

Another possibility given the start date on this thread is that VM haven't got around to changing the clocks on the STM nodes - not very likely as it probably changes itself, but worth a thought.

When I for STM'd outside of stm hours the rep said it might be due to the clocks going forward and the UBR might not have been updated

---------- Post added at 17:58 ---------- Previous post was at 17:56 ----------

Originally Posted by munkor

last night, again after 9pm i was capped, so turned off the pc.

at 1am, i tried again and my speed was as it should be. If i was originally capped around 10:30pm (not before 9 u notice), and the cap lasts for 5 hours, why would i get my speed back at 1am?

Are you sure it was STM and not congestion, dont forget there is a stm limit for upload and if you got ur speed back at 1 you might have hit the upload limit just b4 8.00pm

[cook1984]

I was just randomly STM'ed despite my PC actually having been off since before 7pm when I was not.

Something strange is going on.

Originally Posted by cook1984

I was just randomly STM'ed despite my PC actually having been off since before 7pm when I was not.

Something strange is going on.

based on your other post, no you were not - assuming STM is the cause of all speed reductions is not valid reasoning, especially when the speed actually achieved is more than the current STM limit would allow

[Gary L]

Originally Posted by homealone

based on your other post, no you were not - assuming STM is the cause of all speed reductions is not valid reasoning, especially when the speed actually achieved is more than the current STM limit would allow

Here's a theory. they know we suspect something about STM and that you can get hit by it even though you haven't hit any of the limits. so they have a seperate config running that slows your connection down at random speeds. or whatever speed that they have set it at for any particular day?

[|Kippa|]

I doubt it. When people report slow downloads they will probably contact technical support. Correct me if I am wrong, but The first line of tech support might not be able to access the local configs but I think the 2nd line of tech support can. If they changed the configs then the 2ndline of support would be able to see it, and I doubt it would remain a secret for very long.

[Fatec]

Originally Posted by Gary L

Here's a theory. they know we suspect something about STM and that you can get hit by it even though you haven't hit any of the limits. so they have a seperate config running that slows your connection down at random speeds. or whatever speed that they have set it at for any particular day?

Nope.

They can cap a user anytime they like though, but that has always been the case, even back on telewest STM hit users that were in a 'naughty' list.

[cook1984]

I have been hit every single day this week, despite not going over the limit. I have been trying to get an answer from VM but no luck so far. They are sending an engineer out but they don't know anything beyond how to check signal levels.

Originally Posted by cook1984

I have been hit every single day this week, despite not going over the limit. I have been trying to get an answer from VM but no luck so far. They are sending an engineer out but they don't know anything beyond how to check signal levels.

post in the virginmedia.support.broadband.cable newsgroup, they will be able to tell you if you are actually being 'hit' with stm, or not.

[Welshchris]

Originally Posted by whydoIneedatech

Not aware of any such policy and I work for them, if you feel that you are being STMed outside of the specified times then call in and ask whats going on.

i was told by the chief execs office once that VM do STM people outside the official hrs if they have over subscription issues in the area.

Most areas of the VM network then

[Toto]

Originally Posted by Welshchris

i was told by the chief execs office once that VM do STM people outside the official hrs if they have over subscription issues in the area.

Can't see that myself, as STM is an automated process on each uBR, its more likely to be some fault in the code.

---------- Post added at 12:40 ---------- Previous post was at 12:40 ----------

Originally Posted by cook1984

I have been hit every single day this week, despite not going over the limit. I have been trying to get an answer from VM but no luck so far. They are sending an engineer out but they don't know anything beyond how to check signal levels.

Turn off your p2p software then

[piggy]

Originally Posted by Toto

Can't see that myself, as STM is an automated process on each uBR, its more likely to be some fault in the code.

---------- Post added at 12:40 ---------- Previous post was at 12:40 ----------



Turn off your p2p software then

[Chrysalis]

Originally Posted by Welshchris

i was told by the chief execs office once that VM do STM people outside the official hrs if they have over subscription issues in the area.

at my old address STM would be needed 24/7 congestion was evident over 22 hours a day.